[Federal Register Volume 86, Number 90 (Wednesday, May 12, 2021)]
[Notices]
[Pages 26035-26036]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-10002]


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FEDERAL COMMUNICATIONS COMMISSION

[OMB 3060-0874; FRS 25345]


Information Collections Being Reviewed by the Federal 
Communications Commission

AGENCY: Federal Communications Commission.

ACTION: Notice and request for comments.

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SUMMARY: As part of its continuing effort to reduce paperwork burdens, 
and as required by the Paperwork Reduction Act of 1995 (PRA), the 
Federal Communications Commission (FCC or Commission) invites the 
general public and other Federal agencies to take this opportunity to 
comment on the following information collection(s). Comments are 
requested concerning: Whether the proposed collection of information is 
necessary for the proper performance of the functions of the 
Commission, including whether the information shall have practical 
utility; the accuracy of the Commission's

[[Page 26036]]

burden estimate; ways to enhance the quality, utility, and clarity of 
the information collected; ways to minimize the burden of the 
collection of information on the respondents, including the use of 
automated collection techniques or other forms of information 
technology; and ways to further reduce the information collection 
burden on small business concerns with fewer than 25 employees. The FCC 
may not conduct or sponsor a collection of information unless it 
displays a currently valid Office of Management and Budget (OMB) 
control number. No person shall be subject to any penalty for failing 
to comply with a collection of information subject to the PRA that does 
not display a valid OMB control number.

DATES: Written comments should be submitted on or before July 12, 2021. 
If you anticipate that you will be submitting comments but find it 
difficult to do so within the period of time allowed by this notice, 
you should advise the contacts below as soon as possible.

ADDRESSES: Direct all PRA comments to Cathy Williams, FCC, via email to 
[email protected] and to [email protected].

FOR FURTHER INFORMATION CONTACT: For additional information about the 
information collection, contact Cathy Williams at (202) 418-2918.

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 3060-0874.
    Title: Consumer Complaint Center: Informal Consumer Complaints.
    Form Number: N/A.
    Type of Review: Revision of a currently approved collection.
    Respondents: Individuals or households; Business or other for-
profit entities; Not for profit institutions; State, Local or Tribal 
Government.
    Number of Respondents and Responses: 292,937 respondents; 292,937 
responses.
    Estimated Time per Response: 15 minutes (.25 hour) to 1 hour.
    Frequency of Response: On occasion reporting requirement.
    Obligation to Respond: Voluntary. The statutory authority for this 
collection is contained in 47 U.S.C. 208 of the Communications Act of 
1934, as amended (the Act).
    Total Annual Burden: 73,244 hours.
    Total Annual Cost: None.
    Nature and Extent of Confidentiality: Confidentiality is an issue 
to the extent that individuals and households provide personally 
identifiable information, which is covered under the FCC's updated 
system of records notice (SORN), FCC/CGB-1, ``Informal Complaints, 
Inquiries and Requests for Dispute Assistance.'' As required by the 
Privacy Act, 5 U.S.C. 552a, the Commission also published a SORN, FCC/
CGB-1 ``Informal Complaints, Inquiries, and Requests for Dispute 
Assistance,'' in the Federal Register on August 15, 2014 (79 FR 48152) 
which became effective on September 24, 2014. It may be reviewed at 
https://www.fcc.gov/general/privacy-act-information#systems.
    Privacy Impact Assessment: The FCC completed a Privacy Impact 
Assessment (PIA) on June 28, 2007. It may be reviewed at http://www.fcc.gov/omd/privacyact/Privacy-Impact-Assessment.html.
    Needs and Uses: The Commission consolidated all of the FCC informal 
consumer complaint intake into an online consumer complaint portal, 
which allows the Commission to better manage the collection of informal 
consumer complaints. Informal consumer complaints consist of informal 
consumer complaints, inquiries and comments. This revised information 
collection requests OMB approval for the addition of a layer of 
consumer reported complaint information related to the National Deaf-
Blind Equipment Distribution Program rules. The information collection 
burdens associated with these complaints is being transferred from OMB 
Control Number 3060-1225 (National Deaf-Blind Equipment Distribution 
Program) to OMB Control Number 3060-0874 to enable consumers to file 
complaints related to the National Deaf-Blind Equipment Distribution 
Program rules through the Commission's Consumer Complaint Center.

Federal Communications Commission.
Marlene Dortch,
Secretary, Office of the Secretary.
[FR Doc. 2021-10002 Filed 5-11-21; 8:45 am]
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