[Federal Register Volume 86, Number 80 (Wednesday, April 28, 2021)]
[Notices]
[Pages 22455-22456]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-08808]


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DEPARTMENT OF JUSTICE

Federal Bureau of Investigation

[OMB Number 1110-0045]


Agency Information Collection Activities; Proposed eCollection 
eComments Requested; Extension With Change, of a Previously Approved 
Collection; Customer Satisfaction Assessment Survey

AGENCY: Laboratory Division (LD), Federal Bureau of Investigation 
(FBI), Department of Justice (DOJ).

ACTION: 60-Day notice.

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SUMMARY: The LD, FBI, DOJ, will be submitting the following information 
collection request to the Office of Management and Budget (OMB) for 
review and approval in accordance with the Paperwork Reduction Act of 
1995.

DATES: Comments are encouraged and will be accepted for 60 days until 
June 28, 2021.

FOR FURTHER INFORMATION CONTACT: If you have additional comments 
especially on the estimated public burden or associated response time, 
suggestions, or need a copy of the proposed information collection 
instrument with instructions or additional information, please contact 
Robin Ruth, Quality Manager, Federal Bureau of Investigation 
Laboratory, (T: 703-632-7115), 2501 Investigation Parkway, Quantico, 
Virginia, 22135.).

SUPPLEMENTARY INFORMATION: Written comments and suggestions from the 
public and affected agencies concerning the proposed collection of 
information

[[Page 22456]]

are encouraged. Your comments should address one or more of the 
following four points:

--Evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of the Bureau of Justice 
Statistics, including whether the information will have practical 
utility;
--Evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used;
--Evaluate whether and if so how the quality, utility, and clarity of 
the information to be collected can be enhanced; and
--Minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    1. Type of Information Collection: Extension of a currently 
approved collection.
    2. The Title of the Form/Collection: Customer Satisfaction 
Assessment.
    3. The agency form number, if any, and the applicable component of 
the Department sponsoring the collection: The form number is FD-1000. 
The applicable component within the DOJ is the FBI Laboratory.
    4. Affected public who will be asked or required to respond, as 
well as a brief abstract: Respondents primarily include federal, state, 
and local law enforcement. Respondents also include the intelligence 
community, Department of Defense, and international police agencies 
personnel and/or crime laboratory personnel. This collection is a brief 
questionnaire regarding contributors' satisfaction with the services 
provided by the Federal Bureau of Investigation Laboratory. This 
collection is needed to evaluate the quality of services provided by 
the FBI Laboratory. The FBI Laboratory is accredited by the ANSI 
National Accreditation Board (ANAB). A requirement for maintaining 
accreditation is to evaluate the level of service provided by the FBI 
Laboratory to our customers. To meet this requirement, the FBI 
Laboratory is requesting its customers to complete and return the 
Customer Satisfaction Assessment.
    5. An estimate of the total number of respondents and the amount of 
time estimated for an average respondent to respond: An estimated 500 
respondents will complete the Customer Satisfaction Assessment survey 
in 2021. This estimate is based on the number of respondents in prior 
years of this collection. It is estimated that respondents will need 5 
minutes to complete a questionnaire.
    6. An estimate of the total public burden (in hours) associated 
with the collection: The estimated public burden associated with this 
collection is 42 hours. It is estimated that respondents will need 5 
minutes to complete a questionnaire. The burden hours for collecting 
respondent data sum to approximately 42 hours (500 respondents x 5 
minutes = 41.67 hours).
    If additional information is required contact: Melody Braswell, 
Department Clearance Officer, United States Department of Justice, 
Justice Management Division, Policy and Planning Staff, Two 
Constitution Square, 145 N Street NE, 3E.405A, Washington, DC 20530.

    Dated: April 23, 2021.
Melody Braswell,
Department Clearance Officer for PRA, U.S. Department of Justice.
[FR Doc. 2021-08808 Filed 4-27-21; 8:45 am]
BILLING CODE 4410-02-P