[Federal Register Volume 86, Number 60 (Wednesday, March 31, 2021)]
[Rules and Regulations]
[Pages 16670-16672]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-06648]


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POSTAL SERVICE

39 CFR Part 111


Priority Mail Express Delivery Times

AGENCY: Postal ServiceTM.

ACTION: Final rule.

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SUMMARY: The Postal Service is amending Mailing Standards of the United 
States Postal Service, Domestic Mail Manual (DMM[supreg]) in various 
sections to revise the Priority Mail Express[supreg] delivery times and 
to

[[Page 16671]]

eliminate the optional 10:30 a.m. delivery time.

DATES: Effective Date: May 23, 2021.

FOR FURTHER INFORMATION CONTACT: Markes Lucius at (202) 268-6170, Denis 
Baranov (202) 268-4880, or Garry Rodriguez at (202) 268-7281.

SUPPLEMENTARY INFORMATION: Currently, the Priority Mail Express service 
guarantee delivery times for most domestic mail including Priority Mail 
Express Military Service[supreg] and Hold For Pickup service are 12:00 
p.m. or 3:00 p.m. as designated by the 3-digit or 5-digit destination 
ZIP[supreg] Code delivery areas and defined in the Priority Mail 
Express Delivery directory. The Postal Service is revising the 12:00 
p.m. and 3:00 p.m. Priority Mail Express service guarantee delivery 
times to 6:00 p.m. The Postal Service is also eliminating the optional 
10:30 a.m. delivery time.
    The revisions to the Priority Mail Express service guarantee 
delivery times and elimination of the optional 10:30 a.m. delivery time 
will enable the Postal Service to improve the quality of service and 
provide a more efficient customer experience.
    The Postal Service adopts the following changes to Mailing 
Standards of the United States Postal Service, Domestic Mail Manual 
(DMM), incorporated by reference in the Code of Federal Regulations. 
See 39 CFR 111.1.

List of Subjects in 39 CFR Part 111

    Administrative practice and procedure, Postal Service.

    Accordingly, 39 CFR part 111 is amended as follows:

PART 111--[AMENDED]

0
1. The authority citation for 39 CFR part 111 continues to read as 
follows:

    Authority:  5 U.S.C. 552(a); 13 U.S.C. 301-307; 18 U.S.C. 1692-
1737; 39 U.S.C. 101, 401, 403, 404, 414, 416, 3001-3011, 3201-3219, 
3403-3406, 3621, 3622, 3626, 3632, 3633, and 5001.


0
2. Revise the Mailing Standards of the United States Postal Service, 
Domestic Mail Manual (DMM) as follows:

Mailing Standards of the United States Postal Service, Domestic Mail 
Manual (DMM)

100 Retail Mail Letters, Cards, Flats, and Parcels

* * * * *

110 Retail Mail Priority Mail Express

113 Prices and Eligibility

1.0 Prices and Fees

* * * * *
    [Delete 1.6, ``Optional Delivery Fee'' in its entirety.]
* * * * *

4.0 Service Features of Priority Mail Express

* * * * *

4.2 Priority Mail Express 1-Day Delivery

* * * * *

4.2.3 Delivery Time

    [Revise the first sentence of 4.2.3 to read as follows:]
    Items are delivered by 6 p.m. on the next delivery day. * * *

4.2.4 Hold for Pickup

    [Revise the text of 4.2.4 to read as follows:]
    Except for Priority Mail Express mailpieces containing cremated 
remains, under Hold for Pickup service, items presented under 4.2 are 
available for pickup by the addressee at the destination facility by 
6:00 p.m. of the next day that the destination office is open for 
retail business.

4.3 Priority Mail Express 2-Day Delivery

* * * * *

4.3.3 Delivery Time

    [Revise the text of 4.3.3 to read as follows:]
    Items are delivered by 6 p.m. on the second delivery day. If 
delivery is not made, the addressee is notified. A reminder notice is 
left on the third day after the attempted delivery. A second delivery 
is attempted only upon customer request.

4.3.4 Hold for Pickup

    [Revise the text of 4.3.4 to read as follows:]
    Except for Priority Mail Express mailpieces containing cremated 
remains, under Hold for Pickup service, items presented under 4.3 are 
available for pickup by the addressee at the destination facility by 
6:00 p.m. of the second delivery day that the destination office is 
open for retail business.
* * * * *

200 Commercial Mail Letters, Flats, and Parcels

* * * * *

210 Commercial Mail Priority Mail Express

213 Prices and Eligibility

1.0 Prices and Fees

* * * * *
    [Delete 1.8, ``Optional Delivery Fee'' in its entirety and renumber 
1.9 as 1.8.]
* * * * *

4.2 Priority Mail Express 1-Day Delivery

* * * * *

4.2.3 Delivery Times

    [Revise the text of 4.2.3 to read as follows:]
    Except for items endorsed ``Guaranteed by End of Day'' per an 
approved customer agreement, items are delivered by 6 p.m. on the next 
delivery day. If delivery is not made, the addressee is notified. A 
reminder notice is left on the third day after the attempted delivery. 
A second delivery is attempted only upon customer request.

4.2.4 Hold for Pickup

    [Revise the text of 4.2.4 to read as follows:]
    Except for Priority Mail Express mailpieces containing cremated 
remains, under Hold for Pickup service, items presented under 4.2 are 
available for pickup by the addressee at the destination facility by 6 
p.m. of the next day that the destination office is open for retail 
business.

4.3 Priority Mail Express 2-Day Delivery

* * * * *

4.3.3 Delivery Times

    [Revise the text of 4.3.3 to read as follows:]
    Except for items endorsed ``Guaranteed by End of Day'' per an 
approved customer agreement, items are delivered by 6 p.m. on the 
second delivery day. If delivery is not made, the addressee is 
notified. A reminder notice is left on the third day after the 
attempted delivery. A second delivery is attempted only upon customer 
request.

4.3.4 Hold for Pickup

    [Revise the text of 4.3.4 to read as follows:]
    Except for Priority Mail Express mailpieces containing cremated 
remains, under Hold for Pickup service, items presented under 4.3 are 
available for pickup by the addressee at the destination facility by 6 
p.m. of the second delivery day that the destination office is open for 
retail business.
* * * * *

600 Basic Standards For All Mailing Services

* * * * *

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604 Postage Payment Methods and Refunds

* * * * *

9.0 Exchanges and Refunds

* * * * *

9.2 Postage and Fee Refunds

* * * * *

9.2.1 General Standards

    A refund for postage and fees may be made:
* * * * *
    [Revise the text of item e to read as follows:]
    e. Under 9.5 for Priority Mail Express postage and Sunday/holiday 
premium fee refunds.
* * * * *

9.2.5 Applying for Refund

    A customer may apply for refunds under 9.2, as follows:
    [Revise the first sentence of item a to read as follows:]
    a. Online (preferred) at www.USPS.com/help: For domestic, Priority 
Mail Express (postage, Sunday/holiday premium fee), and for Certified 
Mail, Return Receipt (hardcopy and electronic), Signature Confirmation, 
and USPS Tracking (USPS Marketing Mail only), extra services only. * * 
*
* * * * *

9.5 Priority Mail Express Postage and Fees Refunds

9.5.1 Priority Mail Express 1-Day and 2-Day Delivery

    [Revise the text of 9.5.1 to read as follows:]
    For Priority Mail Express 1-Day and 2-Day Delivery, the USPS 
refunds the postage and Sunday or holiday premium fee for an item not 
delivered, for an item for which delivery was not attempted, or if the 
item was not made available for claim by the delivery date and time 
specified at the time of mailing, subject to the standards for this 
service, unless the delay was caused by one of the situations in 9.5.5.
* * * * *

700 Special Standards

703 Nonprofit USPS Marketing Mail and Other Unique Eligibility

* * * * *

2.0 Overseas Military and Diplomatic Post Office Mail

* * * * *

2.6 Priority Mail Express Military Service (PMEMS)

* * * * *

2.6.5 To APO/FPO and DPO Destinations

    [Revise the text of 2.6.5 to read as follows:]
    Under PMEMS, items mailed to APO/FPO and DPO destinations (from the 
United States) are available for delivery at the destination APO/FPO or 
DPO Post Office by 6:00 p.m. on the designated delivery day.

2.6.6 From APO/FPO and DPO Destinations

    [Revise the text of 2.6.5 to read as follows:]
    Under PMEMS, items mailed from APO/FPO and DPO locations (going to 
the United States) are delivered to an addressee within the delivery 
area of the destination Post Office by 6:00 p.m. on the designated 
delivery day.
* * * * *

Ruth B. Stevenson,
Attorney, Federal Compliance.
[FR Doc. 2021-06648 Filed 3-29-21; 4:15 pm]
BILLING CODE P