[Federal Register Volume 86, Number 49 (Tuesday, March 16, 2021)]
[Notices]
[Pages 14428-14430]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-05425]


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FEDERAL COMMUNICATIONS COMMISSION

[FRS 17568]


Privacy Act of 1974; System of Records

AGENCY: Federal Communications Commission.

ACTION: Notice of a modified system of records.

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SUMMARY: The Federal Communications Commission (FCC, Commission, or 
Agency) has modified an existing system of records, FCC/WTB-7, 
Licensing and Related Support Services (formerly FCC/WTB-7, Remedy 
Action Request System (RARS)), subject to the Privacy Act of 1974, as 
amended. This action is necessary to meet the requirements of the 
Privacy Act to publish in the Federal Register notice of the existence 
and character of records maintained by the Agency. The FCC uses this 
information to record and process requests for assistance from 
individuals or groups in connection with FCC systems, research tools, 
electronic databases, licenses, authorizations, and registrations.

DATES: This action will become effective on March 16, 2021. Written 
comments on the system's routine uses are due by April 15, 2021. The 
routine uses in this action will become effective on April 15, 2021, 
unless written comments are received that require a contrary 
determination.

ADDRESSES: Send comments to Privacy Team, Office of General Counsel, 
Federal Communications Commission (FCC), 45 L Street NE, Washington, DC 
20554 or [email protected].

FOR FURTHER INFORMATION CONTACT: Margaret Drake, Privacy Team, Office 
of General Counsel, Federal Communications Commission, 45 L Street NE, 
Washington, DC 20554, 202-418-1707, or [email protected] (and to obtain a 
copy of the Narrative Statement and the Supplementary Document, which 
includes details of the modifications to this system of records).

SUPPLEMENTARY INFORMATION: The Wireless Telecommunications Bureau (WTB) 
uses the information in FCC/WTB-7 to record and process requests for 
assistance from individuals or groups in connection with FCC systems, 
research tools, electronic databases, licenses, authorizations, and 
registrations.
    This notice serves to modify FCC/WTB-7 to reflect various necessary 
changes and updates, which include clarification of the purpose of the 
system, format changes required by OMB Circular A-108 since its 
previous publication, the revision of five Routine Uses, and the 
addition of two new Routine Uses. The substantive changes and 
modification to the previously published version of FCC/WTB-7 (formerly 
FCC/WTB-7, Remedy Action Request System (RARS)) system of records 
include:
    1. Changing the name of the system of records to FCC/WTB-7, 
Licensing and Related Support Services.
    2. Updating the Security Classification to follow OMB and FCC 
guidance.
    3. Clarifying the Purpose for the system.
    4. Updating and/or revising language in six Routine Uses: (1) Third 
Parties, (2) Adjudication and Litigation, (3) Law Enforcement and 
Investigation, (4) Congressional Inquiries, (5) Government-wide Program 
Management and Oversight, and (6) Breach Notification, the changes to 
this routine required by OMB Memorandum M-17-12.
    6. Adding two new Routine Uses: (7) Assistance to Federal Agencies 
and Entities, to allow the FCC to provide assistance to other Federal 
agencies in their data breach situations, as required by OMB Memorandum 
M-17-12; and (8) For Non-Federal Personnel, to allow contractors 
performing or working on a contract for the Federal Government access 
to information in this system.
    7. Adding two new sections: Reporting to a Consumer Reporting 
Agency, to address valid and overdue debts owed by individuals to the 
FCC under the Debt Collection Act, as recommended by OMB; and a History 
section referencing the previous publication of this SORN in the 
Federal Register, as required by OMB Circular A-108.
    The system of records is also updated to reflect various 
administrative changes related to the policy and practices for storage 
and retrieval of the information; administrative, technical, and 
physical safeguards; and updated notification, records access, and 
procedures to contest records.

SYSTEM NAME AND NUMBER:
    FCC/WTB-7, LICENSING AND RELATED SUPPORT SERVICES.

SECURITY CLASSIFICATION:
    Unclassified.

SYSTEM LOCATION:
    Wireless Telecommunications Bureau (WTB), Federal Communications 
Commission (FCC), Washington, DC 20554.

SYSTEMS MANAGER(S) AND ADDRESS:
    Wireless Telecommunications Bureau (WTB), Federal Communications 
Commission (FCC), Washington, DC 20554.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
    47 U.S.C. 151, 154, 208, 258, 301, 303, 309(e), and 312.

PURPOSE(S) OF THE SYSTEM:
    The FCC staff uses the records in this system to process requests 
for assistance from individuals or groups in connection with FCC 
systems, research tools, electronic databases, licenses, 
authorizations, and registrations.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
    The categories of individuals in the system include individuals who 
request assistance in connection with FCC systems, research tools, 
electronic databases, licenses, authorizations, and registrations.

CATEGORIES OF RECORDS IN THE SYSTEM:
    The categories of records in the system include:
    1. Requests for assistance by the requester's first name, last 
name, telephone number and extension, international telephone number 
and extension, email address(es), computer operating system, web 
browser, FCC Registration Number (FRN), and personal security question 
and answer.
    2. Records verifying identity information by the individual's first 
name, last name, contact telephone number, FRN, and personal security 
question and answer.

RECORD SOURCE CATEGORIES:
    Information in this system is provided by users who request 
assistance in connection with FCC systems, research tools, electronic 
databases, licenses, authorizations, and registrations.

[[Page 14429]]

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES 
OF USERS AND THE PURPOSES OF SUCH USES:
    In addition to those disclosures generally permitted under 5 U.S.C. 
552a(b) of the Privacy Act, all or a portion of the records or 
information contained in this system may be disclosed to authorized 
entities, as is determined to be relevant and necessary, outside the 
FCC as a routine use pursuant to 5 U.S.C. 552a(b)(3) as follows.
    1. Third Parties--To third parties, including Federal, state, 
local, or tribal agencies, or entities that may be subject to the 
Communications Act of 1934, as amended, to resolve requests for 
assistance.
    2. Adjudication and Litigation--To disclose to the Department of 
Justice (DOJ), or to other administrative or adjudicative bodies before 
which the FCC is authorized to appear, when: (a) The FCC or any 
component thereof; or (b) any employee of the FCC in his or her 
official capacity; or (c) any employee of the FCC in his or her 
individual capacity where the DOJ or the FCC have agreed to represent 
the employee; or (d) the United States is a party to litigation or has 
an interest in such litigation, and the use of such records by the DOJ 
or the FCC is deemed by the FCC to be relevant and necessary to the 
litigation.
    3. Law Enforcement and Investigation--To disclose pertinent 
information to the appropriate Federal, State, local, or tribal agency 
responsible for investigating, prosecuting, enforcing, or implementing 
a statute, rule, regulation, or order, when the FCC becomes aware of an 
indication of a violation or potential violation of civil or criminal 
law or regulation.
    4. Congressional Inquiries--To provide information to a 
Congressional office from the record of an individual in response to an 
inquiry from that Congressional office made at the written request of 
that individual.
    5. Government-wide Program Management and Oversight--To provide 
information to the National Archives and Records Administration (NARA) 
for the use in its records management inspections; to the Department of 
Justice (DOJ) to obtain that department's advice regarding disclosure 
obligations under the Freedom of Information Act; or to the Office of 
Management and Budget (OMB) to obtain that office's advice regarding 
obligations under the Privacy Act.
    6. Breach Notification--To appropriate agencies, entities, and 
persons when: (a) The Commission suspects or has confirmed that there 
has been a breach of PII maintained in the system of records; (b) the 
Commission has determined that as a result of the suspected or 
confirmed breach there is a risk of harm to individuals, the Commission 
(including its information system, programs, and operations), the 
Federal Government, or national security; and, (c) the disclosure made 
to such agencies, entities, and persons is reasonably necessary to 
assist in connection with the Commission's efforts to respond to the 
suspected or confirmed breach or to prevent, minimize, or remedy such 
harm.
    7. Assistance to Federal Agencies and Entities--To another Federal 
agency or Federal entity, when the Commission determines that 
information from this system is reasonably necessary to assist the 
recipient agency or entity in: (a) Responding to a suspected or 
confirmed breach or (b) preventing, minimizing, or remedying the risk 
of harm to individuals, the recipient agency or entity (including its 
information systems, program, and operations), the Federal Government, 
or national security, resulting from a suspected or confirmed breach.
    8. Non-Federal Personnel--To disclose information to third parties, 
including contractors, performing or working on a contract in 
connection with resolving requests for assistance and/or IT services 
for the Federal Government, who may require access to this system of 
records.

REPORTING TO A CONSUMER REPORTING AGENCY:
    In addition to the routine uses cited above, the Commission may 
share information from this system of records with a consumer reporting 
agency regarding an individual who has not paid a valid and overdue 
debt owed to the Commission, following the procedures set out in the 
Debt Collection Act, 31 U.S.C. 3711(e).

POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
    Information in the information system consists of electronic data, 
files, and records, which are housed in the FCC's computer network 
databases. Any paper documents that WTB receives are scanned into the 
electronic database upon receipt, and then the paper documents are 
destroyed.

POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
    The electronic data, files, and records may be retrieved by 
searching electronically using a variety of parameters including the 
requester's name, entity name, telephone number, licensee, applicant or 
unlicensed individual, call sign, file number, problem type, FRN, email 
address, and/or subject matter.

POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
    The information in the system is maintained according to General 
Records Schedules 5.8 and 6.5. The electronic records, files, and data 
are destroyed physically (electronic storage media) or by electronic 
erasure. Paper documents are destroyed by shredding after they are 
scanned into the information system's electronic databases.

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
    The records in the FCC's computer network are protected by the FCC 
privacy safeguards, a comprehensive and dynamic set of IT safety and 
security protocols and features that are designed to meet all Federal 
IT privacy standards, including those required by the Federal 
Information Security Modernization Act of 2014 (FISMA), the Office of 
Management and Budget (OMB), and the National Institute of Standards 
and Technology (NIST).

RECORDS ACCESS PROCEDURES:
    Individuals wishing to request access to and/or amendment of 
records about themselves should follow the Notification Procedure 
below.

CONTESTING RECORD PROCEDURES:
    Individuals wishing to request an amendment of records about 
themselves should follow the Notification Procedure below.

NOTIFICATION PROCEDURE:
    Individuals wishing to determine whether this system of records 
contains information about themselves may do so by writing to the 
Privacy Team, Office of General Counsel, Federal Communications 
Commission, Washington, DC 20554, [email protected].
    Individuals requesting access must also comply with the FCC's 
Privacy Act regulations regarding verification of identity to gain 
access to the records (47 CFR part 0, subpart E).

EXEMPTIONS PROMULGATED FOR THE SYSTEM:
    None.

HISTORY:
    The FCC last gave full notice of this system of records, FCC/WTB-7, 
Licensing and Related Support Services (formerly: FCC/WTB-7, Remedy 
Action Request System (RARS)), by publication in the Federal Register 
on May 28, 2010 (75 FR 30025).


[[Page 14430]]


Federal Communications Commission.
Marlene H. Dortch,
Secretary.
[FR Doc. 2021-05425 Filed 3-15-21; 8:45 am]
BILLING CODE 6712-01-P