[Federal Register Volume 85, Number 234 (Friday, December 4, 2020)]
[Notices]
[Page 78302]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-26755]


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 Notices
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  Federal Register / Vol. 85, No. 234 / Friday, December 4, 2020 / 
Notices  

[[Page 78302]]



DEPARTMENT OF AGRICULTURE


Submission for OMB Review; Comment Request

December 1, 2020.
    The Department of Agriculture will submit the following information 
collection requirement(s) to OMB for review and clearance under the 
Paperwork Reduction Act of 1995, Public Law 104-13 on or after the date 
of publication of this notice. Comments are requested regarding: 
Whether the collection of information is necessary for the proper 
performance of the functions of the agency, including whether the 
information will have practical utility; the accuracy of the agency's 
estimate of burden including the validity of the methodology and 
assumptions used; ways to enhance the quality, utility and clarity of 
the information to be collected; and ways to minimize the burden of the 
collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology.
    Comments regarding these information collections are best assured 
of having their full effect if received by January 4, 2021. Written 
comments and recommendations for the proposed information collection 
should be submitted within 30 days of the publication of this notice on 
the following website www.reginfo.gov/public/do/PRAMain. Find this 
particular information collection by selecting ``Currently under 30-day 
Review--Open for Public Comments'' or by using the search function.
    An agency may not conduct or sponsor a collection of information 
unless the collection of information displays a currently valid OMB 
control number and the agency informs potential persons who are to 
respond to the collection of information that such persons are not 
required to respond to the collection of information unless it displays 
a currently valid OMB control number.

National Agricultural Statistics Service

    Title: Fast Track Generic Clearance for the Collection of 
Qualitative Feedback on Customer Satisfaction Surveys.
    Omb Control Number: 0535-0261.
    Summary of Collection: Executive Order 12862 directs Federal 
agencies to provide service to the public that matches or exceeds the 
best service available in the private sector. In order to ensure that 
our programs are effective and meet our users' needs, the National 
Agricultural Statistics Service (NASS) seeks to obtain OMB approval for 
the renewal of this generic clearance to collect qualitative feedback 
on our products and services. The qualitative information to be 
collected is intended to provide useful insights on user perceptions 
and opinions. It is not intended to yield quantitative results that are 
statistically generalizable to any larger populations.
    Need and Use of the Information: This collection of information is 
necessary to enable NASS to obtain feedback in an efficient, timely 
manner, in accordance with our commitment to improving the quality, 
usability, and ease of accessing our surveys and public information. 
This feedback will provide insights into user perceptions, experiences, 
expectations, and provide an early warning of issues with service; and 
focus attention on areas where communication, training, or changes in 
operations might improve delivery of products and services. These 
collections will allow for ongoing, collaborative, and actionable 
communications between NASS and its customers and stakeholders. The 
feedback will also contribute directly to the improvement of program 
management.
    NASS will collect, analyze, summarize, and interpret information 
gathered through this generic clearance to identify strengths and 
weaknesses of current products and services and make improvements based 
on the collected feedback. The solicitation of feedback will target 
areas such as timeliness, appropriateness, accuracy of information, 
courtesy, efficiency of service delivery, and resolution of issues with 
service delivery. Responses will be used to plan and inform efforts to 
improve the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    Description of Respondents: Farms; Business or other for-profit; 
Not-for-profit Institutions and State, Local or Tribal Government.
    Number of Respondents: 120,000.
    Frequency of Responses: Reporting: On occasion.
    Total Burden Hours: 8,375.

Levi S. Harrell,
Departmental Information Collection Clearance Officer.
[FR Doc. 2020-26755 Filed 12-3-20; 8:45 am]
BILLING CODE 3410-20-P