[Federal Register Volume 85, Number 228 (Wednesday, November 25, 2020)]
[Notices]
[Page 75407]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-26089]


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DEPARTMENT OF THE TREASURY


Agency Information Collection Activities; Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Departmental Offices, U.S. Department of the Treasury.

ACTION: Notice.

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SUMMARY: The Department of the Treasury, as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public and other federal agencies to comment on the proposed 
information collections listed below, in accordance with the Paperwork 
Reduction Act of 1995.

DATES: Written comments must be received on or before December 28, 
2020.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Copies of the submissions may be 
obtained from Molly Stasko by emailing [email protected], calling (202) 
622-8922, or viewing the entire information collection request at 
www.reginfo.gov.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 1505-0231.
    Type of Review: Extension without change of a currently approved 
collection.
    Description: The collection of information is necessary for the 
Department to solicit customer and stakeholder feedback with respect to 
timeliness, appropriateness, accuracy of information, courtesy, 
efficiency of service delivery, and resolution of issues with service 
delivery. Responses will be assessed to plan and inform efforts to 
improve or maintain the quality of service offered to the public.
    Form: None.
    Affected Public: Businesses or other for-profits; Non-profit 
institutions, State and Local Governments; Individuals and Households.
    Estimated Number of Respondents: 14,000.
    Frequency of Response: On Occasion.
    Estimated Total Number of Annual Responses: 14,000.
    Estimated Time per Response: 15 minutes.
    Estimated Total Annual Burden Hours: 3,500 hours.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and included in the request for Office of Management 
and Budget approval. All comments will become a matter of public 
record. Comments are invited on: (a) Whether the collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden of the 
collection of information; (c) ways to enhance the quality, utility, 
and clarity of the information to be collected; (d) ways to minimize 
the burden of the collection of information on respondents, including 
through the use of technology; and (e) estimates of capital or start-up 
costs and costs of operation, maintenance, and purchase of services 
required to provide information.

    Authority: 44 U.S.C. 3501 et seq.

    Dated: November 20, 2020.
Molly Stasko,
Treasury PRA Clearance Officer.
[FR Doc. 2020-26089 Filed 11-24-20; 8:45 am]
BILLING CODE 4810-25-P