[Federal Register Volume 85, Number 227 (Tuesday, November 24, 2020)]
[Notices]
[Pages 75032-75033]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-25908]


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INTERNATIONAL TRADE COMMISSION


Submission for OMB Review; Comment Request Agency Proposal for 
the Collection of Information Submitted to the Office of Management and 
Budget for Review; Renewal of Generic Clearances; Comment Request

AGENCY: United States International Trade Commission.

ACTION: Notice.

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SUMMARY: Consistent with the Paperwork Reduction Act of 1995, the U.S. 
International Trade Commission (Commission) has submitted a proposal 
for the collection of information to the Office of Management and 
Budget (OMB) for approval. The proposed information collection is a 
three-year extension of the current generic clearance (approved by OMB 
under Control No. 3117-0222) under which the Commission can issue 
information collections for the collection of qualitative feedback on 
agency service delivery. Any comments submitted to OMB on the proposed 
information collection should be specific, indicating which part of the 
information collection plan is objectionable, describing the issue in 
detail, and including specific revisions or language changes. The 
Commission did not receive any comments in response to the 60-day 
notice that it published in the Federal Register on September 22, 2020.

DATES: To be assured of consideration, comments should be submitted to 
OMB within 30 days of the date this notice appears in the Federal 
Register.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this information 
collection by selecting ``Currently under 30-day Review--Open for 
Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: You may obtain copies of supporting 
documents from Zachary Coughlin ([email protected] or 202-205-
3435). Hearing-impaired persons can obtain information on this matter 
by contacting the Commission's TDD terminal on 202-205-1810. You may 
also obtain general information concerning the Commission by accessing 
its website (https://www.usitc.gov).

SUPPLEMENTARY INFORMATION:

(1) Need for the Proposed Information Collections

    The proposed information collection activity provides a means to 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner. This qualitative feedback provides useful insights on 
perceptions and opinions of customers and stakeholders. The feedback 
helps the Commission gain understanding into customer or stakeholder 
experiences and expectations and provides an early warning of issues 
with service, or focus attention on areas where communication, training 
or changes in operations might improve delivery of products or 
services. These collections allow for ongoing, collaborative and 
actionable communications between the Commission and its customers and 
stakeholders and contribute directly to the improvement of program 
management.

(2) Description of the Information To Be Collected

    The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public.

[[Page 75033]]

If this information is not collected, vital feedback from customers and 
stakeholders on the Commission's services will be unavailable. Feedback 
collected under this generic clearance provides useful information, but 
it does not yield data that can be generalized to the overall 
population. This type of generic clearance for qualitative information 
will not be used for quantitative information collections that are 
designed to yield reliably actionable results, such as monitoring 
trends over time or documenting program performance. Such data uses 
require more rigorous designs that address: the target population to 
which generalizations will be made, the sampling frame, the sample 
design (including stratification and clustering), the precision 
requirements or power calculations that justify the proposed sample 
size, the expected response rate, methods for assessing potential 
nonresponse bias, the protocols for data collection, and any testing 
procedures that were or will be undertaken prior to fielding the study. 
As a general matter, information collections will not result in any new 
system of records containing privacy information and will not ask 
questions of a sensitive nature.
    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are noncontroversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.

(3) Estimated Burden of the Proposed Information Collection

    The Commission estimates that information collections issued under 
the requested generic clearance will impose an average annual burden of 
300 hours on 600 respondents.
    No record-keeping burden is known to result from the proposed 
collection of information.

    By order of the Commission,

    Issued: November 18, 2020.
Lisa Barton,
Secretary to the Commission.
[FR Doc. 2020-25908 Filed 11-23-20; 8:45 am]
BILLING CODE 7020-02-P