[Federal Register Volume 85, Number 208 (Tuesday, October 27, 2020)]
[Notices]
[Pages 68119-68120]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-23715]


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DEPARTMENT OF TRANSPORTATION

Maritime Administration

[Docket No. MARAD-2020-0144]


Request for Comments of a Previously Approved Information 
Collection: Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Maritime Administration, DOT.

ACTION: Notice and request for comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, this 
notice announces that the Information Collection Request (ICR) 
abstracted below is being forwarded to the Office of Management and 
Budget (OMB) for review and comments. A Federal Register Notice with a 
60-day comment period soliciting comments on the following information 
collection was published on August 12, 2020.

DATES: Comments must be submitted on or before November 27, 2020.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Barbara Jackson, (202) 366-0615, 
Office of Management and Administrative Services, Maritime 
Administration, U.S. Department of Transportation, 1200 New Jersey 
Avenue SE, Washington, DC 20590.

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 2133-0543.
    Type of Request: Renewal of a Previously Approved Information 
Collection .
    Background: This collection of information is necessary to enable 
the Agency to garner customer and stakeholder feedback in an efficient, 
timely manner, in accordance with our commitment to improving service 
delivery. The information collected from our customers and stakeholders 
will help ensure that users have an effective, efficient, and 
satisfying experience with the Agency's programs. This feedback will 
provide insights into customer or stakeholder perceptions, experiences 
and expectations, provide an early warning of issues with service,

[[Page 68120]]

or focus attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Respondents: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Affected Public: Business or other for profit.
    Total Estimated Number of Responses: 6000.
    Frequency of Collection: Annually.
    Estimated time per Respondent: 10-120 minutes.
    Total Estimated Number of Annual Burden Hours: 1958.
    Public Comments Invited: Comments are invited on: whether the 
proposed collection of information is necessary for the proper 
performance of the functions of the Department, including whether the 
information will have practical utility; the accuracy of the 
Department's estimate of the burden of the proposed information 
collection; ways to enhance the quality, utility and clarity of the 
information to be collected; and ways to minimize the burden of the 
collection of information on respondents, including the use of 
automated collection techniques or other forms of information 
technology.

    Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. 
Chapter 35, as amended; and
    49 CFR 1.93

    Dated: October 22, 2020.

    By Order of the Maritime Administrator.
T. Mitchell Hudson, Jr.
Secretary, Maritime Administration.
[FR Doc. 2020-23715 Filed 10-26-20; 8:45 am]
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