[Federal Register Volume 85, Number 196 (Thursday, October 8, 2020)]
[Notices]
[Page 63500]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-22348]


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 Notices
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 This section of the FEDERAL REGISTER contains documents other than rules 
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  Federal Register / Vol. 85, No. 196 / Thursday, October 8, 2020 / 
Notices  

[[Page 63500]]



DEPARTMENT OF AGRICULTURE


Submission for OMB Review; Comment Request

October 5, 2020.
    The Department of Agriculture has submitted the following 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1995, Public Law 104-13. Comments 
regarding (a) whether the collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information will have practical utility; (b) the accuracy 
of the agency's estimate of burden including the validity of the 
methodology and assumptions used; (c) ways to enhance the quality, 
utility and clarity of the information to be collected; (d) ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.
    Comments regarding this information collection received by November 
9, 2020 will be considered. Written comments and recommendations for 
the proposed information collection should be submitted within 30 days 
of the publication of this notice on the following website 
www.reginfo.gov/public/do/PRAMain. Find this particular information 
collection by selecting ``Currently under 30-day Review--Open for 
Public Comments'' or by using the search function.
    An agency may not conduct or sponsor a collection of information 
unless the collection of information displays a currently valid OMB 
control number and the agency informs potential persons who are to 
respond to the collection of information that such persons are not 
required to respond to the collection of information unless it displays 
a currently valid OMB control number.

National Appeals Division

    Title: National Appeals Division Customer Service Survey.
    OMB Control Number: 0503-0007.
    Summary of Collection: The Secretary of Agriculture established the 
National Appeals Division (NAD) on October 20, 1994, by Secretary's 
Memorandum 1010-1, pursuant to the Federal Crop Insurance Reform and 
Department of Agriculture Reorganization Act of 1994 (Pub. L. 103-354, 
Section 271, dated October 13, 1994). The Act consolidated the 
appellate functions and staffs of several USDA agencies. The intent is 
to provide for independent hearing and review determinations that 
resulted from Agency adverse decisions. Administrative Judges conduct 
evidentiary hearing on adverse decisions or, when the appellant 
requests they review the Agency's record of the adverse decision 
without a hearing. NAD maintains a database to track appeal requests, 
the database contains only information necessary to process the appeal 
request, such as the name, address, filing data, and final results of 
the appeal. NAD will collect information using a survey.
    Need and Use of the Information: NAD wants to gather current data 
to measure the appellant's perception of the quality of how easy the 
determination was to read; how intently the Administrative Judge 
listened to the appellant; and how courteous the Administrative Judge 
was during the appeal process. NAD will also use the information 
gathered from its surveys to tailor and prioritize training. Failure to 
collect this information will not impede NAD's ability to conduct 
administrative appeals; however, it will impair NAD's ability to 
develop and improve Customer Service Standards.
    Description of Respondents: Individuals or households.
    Number of Respondents: 2,400.
    Frequency of Responses: Reporting: Annually.
    Total Burden Hours: 353.


Ruth Brown,
Departmental Information Collection Clearance Officer.
[FR Doc. 2020-22348 Filed 10-7-20; 8:45 am]
BILLING CODE 3410-WY-P