[Federal Register Volume 85, Number 166 (Wednesday, August 26, 2020)]
[Notices]
[Pages 52641-52642]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-18710]
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DEPARTMENT OF LABOR
Office of the Assistant Secretary for Administration and Management
Agency Information Collection Activities; Comment Request;
Department of Labor Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
ACTION: Notice.
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SUMMARY: The Department of Labor (DOL) is soliciting comments
concerning a proposed extension for the authority to conduct the
information collection request (ICR) titled, ``Department of Labor
Generic Clearance for the Collection of Qualitative Feedback on Agency
Service Delivery.'' This comment request is part of continuing
Departmental efforts to reduce paperwork and respondent burden in
accordance with the Paperwork Reduction Act of 1995 (PRA).
DATES: Consideration will be given to all written comments received by
October 26, 2020.
ADDRESSES: A copy of this ICR with applicable supporting documentation;
including a description of the likely respondents, proposed frequency
of response, and estimated total burden may be obtained free by
contacting Crystal Rennie by telephone at (202) 693-0456, TTY 202-693-
8064, (these are not toll-free numbers) or by email at
DOL_PRA_PUBLIC@dol.gov.
Submit written comments about, or requests for a copy of, this ICR
by mail or courier to the U.S. Department of Labor, Office of the
Assistant Secretary for Administration, Room N1301, 200 Constitution
Avenue NW, Washington, DC 20210; by email: DOL_PRA_PUBLIC@dol.gov.
FOR FURTHER INFORMATION CONTACT: Crystal Rennie by telephone at (202)
693-0456, TTY 202-693-8064, (this is not a toll-free number) or by
email at DOL_PRA_PUBLIC@dol.gov.
SUPPLEMENTARY INFORMATION: The DOL, as part of continuing efforts to
reduce paperwork and respondent burden, conducts a pre-clearance
consultation program to provide the general public and Federal agencies
an opportunity to comment on proposed and/or continuing collections of
information before submitting them to the OMB for final approval. This
program helps to ensure requested data can be provided in the desired
format, reporting burden (time and financial resources) is minimized,
collection instruments are clearly understood, and the impact of
collection requirements can be properly assessed.
The information collection activity will garner qualitative
customer and stakeholder feedback in an efficient, timely manner, in
accordance with the Administration's commitment to improving service
delivery. By qualitative feedback, we mean information that provides
useful insights on perceptions and opinions, but are not statistical
surveys that yield quantitative results that can be generalized to the
population of study. This feedback will provide insights into customer
or stakeholder perceptions, experiences, and expectations; provide an
early warning of issues with service; or focus attention on areas where
communication, training, or changes, in operations might improve
delivery of products or services. These collections will allow for
ongoing, collaborative, and actionable communications between the DOL
and its customers and stakeholders. The collections will also allow
feedback to contribute directly to
[[Page 52642]]
the improvement of program management.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior fielding the
study. Depending on the degree of influence the results are likely to
have, such collections may still be eligible for submission for other
generic mechanisms that are designed to yield quantitative result.
This information collection is subject to the PRA. A Federal agency
generally cannot conduct or sponsor a collection of information, and
the public is generally not required to respond to an information
collection, unless the OMB under the PRA approves it and displays a
currently valid OMB Control Number. In addition, notwithstanding any
other provisions of law, no person shall generally be subject to
penalty for failing to comply with a collection of information that
does not display a valid Control Number. See 5 CFR 1320.5(a) and
1320.6.
Interested parties are encouraged to provide comments to the
contact shown in the ADDRESSES section. Written comments will receive
consideration, and summarized and included in the request for OMB
approval of the final ICR. In order to help ensure appropriate
consideration, comments should mention 1225-0088.
Submitted comments will also be a matter of public record for this
ICR and posted on the internet, without redaction. The DOL encourages
commenters not to include personally identifiable information,
confidential business data, or other sensitive statements/information
in any comments.
The DOL is particularly interested in comments that:
Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility.
Evaluate the accuracy of the agency's estimate of the
burden of the proposed collection of information, including the
validity of the methodology and assumptions used.
Enhance the quality, utility, and clarity of the
information to be collected; and
Minimize the burden of the collection of information on
those who are to respond, including through the use of appropriate
automated, electronic, mechanical, or other technological collection
techniques or other forms of information technology, e.g., permitting
electronic submission of responses.
Agency: DOL-OASAM.
Type of Review: New.
Title of Collection: Department of Labor Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery.
OMB Control Number: 1225-0088.
Affected Public: Individuals or Households; State Local, and Tribal
Governments; and Private Sector--businesses or other for-profits,
farms, and not for profit institution.
Estimated Number of Respondents: 380,000.
Total Estimated Annual Responses: 380,000.
Estimated Total Annual Burden Hours: 38,000 hours.
Total Estimated Annual Other Cost Burden: $0.
Authority: 44 U.S.C. 3506(c)(2)(A).
Crystal Rennie,
Acting Departmental Clearance Officer.
[FR Doc. 2020-18710 Filed 8-25-20; 8:45 am]
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