[Federal Register Volume 85, Number 144 (Monday, July 27, 2020)]
[Notices]
[Page 45205]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-16174]


-----------------------------------------------------------------------

DEPARTMENT OF DEFENSE

Office of the Secretary

[Docket ID: DOD-2020-OS-0067]


Proposed Collection; Comment Request

AGENCY: Under Secretary of Personnel and Readiness, Department of 
Defense (DoD).

ACTION: Information collection notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
Office of the Under Secretary of Defense, Personnel and Readiness, 
announces a proposed public information collection and seeks public 
comment on the provisions thereof. Comments are invited on: Whether the 
proposed collection of information is necessary for the proper 
performance of the functions of the agency, including whether the 
information shall have practical utility; the accuracy of the agency's 
estimate of the burden of the proposed information collection; ways to 
enhance the quality, utility, and clarity of the information to be 
collected; and ways to minimize the burden of the information 
collection on respondents, including through the use of automated 
collection techniques or other forms of information technology.

DATES: Consideration will be given to all comments received by 
September 25, 2020.

ADDRESSES: You may submit comments, identified by docket number and 
title, by any of the following methods:
    Federal eRulemaking Portal: http://www.regulations.gov. Follow the 
instructions for submitting comments.
    Mail: DoD cannot receive written comments at this time due to the 
COVID-19 pandemic. Comments should be sent electronically to the docket 
listed above.
    Instructions: All submissions received must include the agency 
name, docket number and title for this Federal Register document. The 
general policy for comments and other submissions from members of the 
public is to make these submissions available for public viewing on the 
internet at http://www.regulations.gov as they are received without 
change, including any personal identifiers or contact information.

FOR FURTHER INFORMATION CONTACT: To request more information on this 
proposed information collection or to obtain a copy of the proposal and 
associated collection instruments, please write to Office of the 
Assistant Secretary of Defense for Readiness, Force Education and 
Training, Voluntary Education, ATTN: Ms. Dawn Bilodeau, Pentagon, Room 
2E573, Washington, DC 20301-1500, call 571-372-0864, or send email to 
project officer at: [email protected].

SUPPLEMENTARY INFORMATION:
    Title; Associated Form; and OMB Number: DoD Postsecondary Education 
Complaint Intake Form, DD Form 2961; OMB Control Number 0704-0501.
    Needs and Uses: The information collection requirement is necessary 
to obtain, document, and respond to egregious complaints, questions, 
and other information concerning actions post-secondary education 
programs and services provided to military service members and spouse-
students. The DoD Postsecondary Education Complaint Intake form will 
provide pertinent information such as: The content of the complaint, 
the educational institution the student is attending, the level of 
study, the education program the student is enrolled in, the type of 
education benefits being used, the branch of the military service, and 
the preferred contact information.
    Affected Public: Individuals or households; business or other for-
profits; not-for-profit institutions.
    Annual Burden Hours: 16.
    Number of Respondents: 63.
    Responses per Respondent: 1.
    Annual Responses: 63.
    Average Burden per Response: 15 minutes.
    Frequency: On occasion.
    Respondents are military spouses who submit complaints via the 
Department of Defense (DoD) Postsecondary Education Complaint Intake 
form. The PECS Intake form is used to record complaints concerning 
educational institutions that military spouses feel have acted 
deceptively, aggressively or fraudulently towards them. The Intake form 
documents information such as the level of study of the student, the 
educational institution the student is attending, the type of education 
benefits being used, the branch of the military service the spouses' 
sponsor, the content of the complaint, and the preferred contact 
information for the person making the contact. Complaint Case Managers 
use information from the Intake form to track and manage cases and to 
coordinate a resolution with educational institutions, and to provide 
feedback to the respondent throughout the process and once a resolution 
has been reached.

    Dated: July 20, 2020.
Aaron T. Siegel,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. 2020-16174 Filed 7-24-20; 8:45 am]
BILLING CODE 5001-06-P