[Federal Register Volume 85, Number 112 (Wednesday, June 10, 2020)]
[Notices]
[Pages 35507-35508]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-12540]


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DEPARTMENT OF THE TREASURY

Financial Crimes Enforcement Network


Agency Information Collection Activities: Proposed Renewal; 
Comment Request; Renewal Without Change of the Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery

AGENCY: Financial Crimes Enforcement Network (FinCEN), Treasury.

ACTION: Notice and request for comments.

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SUMMARY: As part of its continuing effort to reduce paperwork and 
respondent burden, FinCEN invites comments on a proposed renewal, 
without change, of currently approved information collections relating 
to the generic clearance for the collection of qualitative feedback on 
agency service delivery. This request for comments is being made 
pursuant to the Paperwork Reduction Act of 1995.

DATES: Written comments are welcome, and must be received on or before 
August 10, 2020.

[[Page 35508]]


ADDRESSES: Comments may be submitted by any of the following methods:
     Federal E-rulemaking Portal: http://www.regulations.gov. 
Follow the instructions for submitting comments. Refer to Docket Number 
FINCEN-2020-0007 and the Office of Management and Budget (OMB) control 
number 1506-0062.
     Mail: Policy Division, Financial Crimes Enforcement 
Network, P.O. Box 39, Vienna, VA 22183. Refer to Docket Number FINCEN-
2020-0007 and OMB control number 1506-0062.
    Please submit comments by one method only. All comments submitted 
in response to this notice will become a matter of public record. 
Therefore, you should submit only information that you wish to make 
publicly available.

FOR FURTHER INFORMATION CONTACT: The FinCEN Regulatory Support Section 
at 800-767-2825 or electronically at [email protected].

SUPPLEMENTARY INFORMATION: 

I. Statutory and Regulatory Provisions

    The legislative framework generally referred to as the Bank Secrecy 
Act (BSA) consists of the Currency and Financial Transactions Reporting 
Act of 1970, as amended by the Uniting and Strengthening America by 
Providing Appropriate Tools Required to Intercept and Obstruct 
Terrorism Act of 2001 (USA PATRIOT Act) (Pub. L. 107-56) and other 
legislation. The BSA is codified at 12 U.S.C. 1829b, 12 U.S.C. 1951-
1959, 31 U.S.C. 5311-5314 and 5316-5332, and notes thereto, with 
implementing regulations at 31 CFR chapter X.
    The BSA authorizes the Secretary of the Treasury, inter alia, to 
require financial institutions to keep records and file reports that 
are determined to have a high degree of usefulness in criminal, tax, 
and regulatory matters, or in the conduct of intelligence or counter-
intelligence activities, to protect against international terrorism, 
and to implement counter-money laundering programs and compliance 
procedures.\1\ Regulations implementing Title II of the BSA appear at 
31 CFR chapter X. The authority of the Secretary to administer the BSA 
has been delegated to the Director of FinCEN.\2\
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    \1\ Section 358 of the USA PATRIOT Act added language expanding 
the scope of the BSA to intelligence or counter-intelligence 
activities to protect against international terrorism.
    \2\ Treasury Order 180-01 (re-affirmed January 14, 2020).
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    FinCEN periodically surveys its stakeholders to collect qualitative 
customer and stakeholder feedback in an efficient, timely manner, in 
accordance with the Agency's commitment to improving service delivery.

II. Paperwork Reduction Act of 1995 (PRA) \3\
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    \3\ Public Law 104-13, 44 U.S.C. 3506(c)(2)(A).
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    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 1506-0062.
    Abstract: FinCEN is issuing this notice to renew, without change, 
the Agency's capability to solicit feedback from the public with 
respect to timeliness, appropriateness, accuracy of information, 
courtesy, efficiency of service delivery, and resolution of issues with 
service delivery. Responses will be assessed to plan and inform efforts 
to improve or maintain the quality of service offered to the public. If 
this information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable. The Agency 
will only submit a collection for approval under this generic clearance 
if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal government;
     The collections are noncontroversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information is collected only to 
the extent necessary and is not retained;
     Information gathered is intended to be used only 
internally for general service improvement and program management 
purposes and is not intended for release outside of the agency (if 
released, the agency must indicate the qualitative nature of the 
information);
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Type of Review: Renewal without change of a currently approved 
information collection.
    Affected Public: Business or other for-profit institutions, and 
non-profit institutions.
    Frequency: As required.
    Estimated Number of Respondents: 15,000 respondents.\4\
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    \4\ FinCEN anticipates it will send surveys to approximately 
15,000 BSA-regulated financial institutions over the three-year 
period requested for approval of this OMB control number.
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    Estimated Number of Responses: 15,000 responses.\5\
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    \5\ FinCEN anticipates, on average, sending ten surveys per year 
to approximately 500 respondents per survey. Over the three-year 
period requested for approval of this OMB control number that 
equates to 15,000 responses.
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    Estimated Number of Hours: 10,000 hours.\6\
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    \6\ FinCEN anticipates the surveys will average 15 to 40 minutes 
to complete, so FinCEN will conservatively approximate 10,000 burden 
hours are needed for the three-year period requested for approval of 
this OMB control number (40 minutes multiplied by 15,000 responses 
converted to hours).
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    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a valid 
control number assigned by the OMB.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. All 
comments will become a matter of public record. Comments are invited 
on: (a) Whether the collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the collection of information; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; (d) ways to minimize the burden of the collection of 
information on respondents, including through the use of automated 
collection techniques or other forms of information technology; and (e) 
estimates of capital or start-up costs and costs of operation, 
maintenance and purchase of services to provide information.

    Dated: June 4, 2020.
Derek Baldry,
Deputy Chief of Staff, Financial Crimes Enforcement Network.
[FR Doc. 2020-12540 Filed 6-9-20; 8:45 am]
 BILLING CODE 4810-02-P