[Federal Register Volume 84, Number 232 (Tuesday, December 3, 2019)]
[Notices]
[Pages 66209-66210]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-26113]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Proposed Collection; 60-Day Comment Request; Generic Clearance 
for the Collection of Qualitative Feedback on Agency Service Delivery 
(National Cancer Institute)

AGENCY: National Institutes of Health, HHS.

ACTION: Notice.

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SUMMARY: In compliance with the requirement of the Paperwork Reduction 
Act of 1995 to provide opportunity for public comment on proposed data 
collection projects, the National Institutes of Health, National Cancer 
Institute (NCI) will publish periodic summaries of propose projects to 
be submitted to the Office of Management and Budget (OMB) for review 
and approval.

DATES: Comments regarding this information collection are best assured 
of having their full effect if received within 60 days of the date of 
this publication.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments, submit comments in writing, or 
request more information on the proposed project, contact: Diane 
Kreinbrink, Office of Management Policy and Compliance, National Cancer 
Institute, 9609 Medical Center Drive, Bethesda, MD 20892-9760 or call 
non-toll-free number (240) 276-5582 or Email your request, including 
your address to: [email protected]. Formal requests for 
additional plans and instruments must be requested in writing.

SUPPLEMENTARY INFORMATION: Section 3506(c)(2)(A) of the Paperwork 
Reduction Act of 1995 requires: Written comments and/or suggestions 
from the public and affected agencies are invited to address one or 
more of the following points: (1) Whether the proposed collection of 
information is necessary for the proper performance of the function of 
the agency, including whether the information will have practical 
utility; (2) The accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (3) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (4) Ways 
to minimizes the burden of the collection of information on those who 
are to respond, including the use of appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.
    Proposed Collection Title: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery (NCI), 0925-0642, 
Expiration Date 05/31/2020, EXTENSION, National Cancer Institute (NCI), 
National Institutes of Health (NIH).
    Need and Use of Information Collection: This information collection 
activity is collecting qualitative customer and stakeholder feedback in 
an efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery. This generic provides 
information about the National Cancer Institute's customer or 
stakeholder perceptions, experiences and expectations, provide an early 
warning of issues with service, or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services. It also allows feedback to contribute directly 
to the improvement of program management. Feedback collected under this 
generic clearance provides useful information, but it will not yield 
data that can be generalized to the overall population.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 9,337, hours.

                                        Estimated Annualized Burden Hours
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                                                                     Number of    Average burden
           Form name                 Type of         Number of     responses per   per response    Total annual
                                   respondent       respondents     respondent      (in hours)     burden hours
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Surveys.......................  Individuals.....          27,100               1           12/60           5,420

[[Page 66210]]

 
In-Depth Interviews (IDIs) or   Individuals.....             500               1           90/60             750
 Small Discussion Groups.
Focus Groups..................  Individuals.....           1,000               1           90/60           1,500
Website or Software Usability   Individuals.....           5,000               1           20/60           1,667
 Tests.
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    Total.....................  ................  ..............          33,600  ..............           9,337
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    Dated: November 20, 2019.
Diane Kreinbrink,
Project Clearance Liaison, National Cancer Institute, National 
Institutes of Health.
[FR Doc. 2019-26113 Filed 12-2-19; 8:45 am]
 BILLING CODE 4140-01-P