[Federal Register Volume 84, Number 223 (Tuesday, November 19, 2019)]
[Notices]
[Pages 63881-63882]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-25059]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Administration for Children and Families


Submission for OMB Review; Evaluation of the National Human 
Trafficking Hotline Program (New Collection)

AGENCY: Office of Planning, Research, and Evaluation; Administration 
for Children and Families; HHS.

ACTION: Request for public comment.

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SUMMARY: The Office of Planning, Research, and Evaluation (OPRE) is 
proposing a data collection activity as part of the Evaluation of the 
National Human Trafficking Hotline (NHTH) Program. This data collection 
activity will examine the experiences of individuals who seek 
assistance from the NHTH after their interactions with the NHTH. The 
study will collect information via voluntary phone and Web-based 
surveys at two time points: (1) Immediately after an individual has 
contacted the NHTH by phone, text, or live online chat; and (2) two 
weeks later.

DATES: Comments due within 30 days of publication. OMB is required to 
make a decision concerning the collection of information between 30 and 
60 days after publication of this document in the Federal Register. 
Therefore, a comment is best assured of having its full effect if OMB 
receives it within 30 days of publication.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent directly to the following: Office 
of Management and Budget, Paperwork Reduction Project, Email: 
[email protected], Attn: Desk Officer for the Administration 
for Children and Families.
    Copies of the proposed collection may be obtained by emailing 
[email protected]. Alternatively, copies can also be 
obtained by writing to the Administration for Children and Families, 
Office of Planning, Research, and Evaluation, 330 C Street SW, 
Washington, DC 20201, Attn: OPRE Reports Clearance Officer. All 
requests, emailed or written, should be identified by the title of the 
information collection.

SUPPLEMENTARY INFORMATION: 
    Description: The purpose of the proposed data collection activity 
is to document and examine the following: Why individuals contact the 
NHTH; hotline users' perceptions of hotline staff's knowledge and 
skills; the extent to which users felt their interaction was helpful, 
they were supported by the NHTH, they were satisfied with the NHTH, and 
their needs were met by the interaction; and outcomes from NHTH 
interactions (e.g., users' knowledge and use of available resources and 
referrals). The proposed data collection activity includes a two-phase 
approach to obtain information from individuals after their contact 
(via phone, text, or live online chat) with the NHTH. The proposed 
information collection activities are (1) an integrated voice response 
telephone survey or Web-based survey immediately after NHTH contact; 
and (2) a telephone or Web-based survey approximately two weeks after 
completion of the first survey. The survey immediately after contact 
with the NHTH will be offered to all individuals who contact the NHTH 
during the data collection period and includes questions focused on 
users' experiences and satisfaction with their NHTH interaction. The 
follow-up survey will be administered two weeks later with a sample of 
respondents who completed the immediate survey and

[[Page 63882]]

consented to be contacted two weeks later. This second survey includes 
questions focused on the extent to which NHTH users were satisfied with 
their NHTH contact and felt that the NHTH contact was helpful.
    Respondents: Individuals who contact the NHTH by telephone, text, 
or live online chat.

                                             Annual Burden Estimates
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                                                   Total/annual      Number of    Average burden
                   Instrument                        number of     responses per     hours per     Annual burden
                                                    respondents     respondent       response          hours
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Immediate Follow-Up Survey......................           2,000               1             .12             240
2-Week Follow-Up Survey.........................             310               1             .15              47
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    Estimated Total Annual Burden Hours: 247.

    Authority:  Section 105(d)(2) of the Trafficking Victims 
Protection Act of 2000 (TVPA) (Pub. L. 106-386) Sec.  105 [22 U.S.C. 
7103].

Mary B. Jones,
ACF/OPRE Certifying Officer.
[FR Doc. 2019-25059 Filed 11-18-19; 8:45 am]
 BILLING CODE 4184-47-P