[Federal Register Volume 84, Number 189 (Monday, September 30, 2019)]
[Notices]
[Pages 51608-51609]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-21133]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Substance Abuse and Mental Health Services Administration
Agency Information Collection Activities: Proposed Collection;
Comment Request
In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction
Act of 1995 concerning opportunity for public comment on proposed
collections of information, the Substance Abuse and Mental Health
Services Administration (SAMHSA) will publish periodic summaries of
proposed projects. To request more information on the proposed projects
or to obtain a copy of the information collection plans, call the
SAMHSA Reports Clearance Officer on (240) 276-1243.
Comments are invited on: (a) Whether the proposed collections of
information are necessary for the proper performance of the functions
of the agency, including whether the information shall have practical
utility; (b) the accuracy of the agency's estimate of the burden of the
proposed collection of information; (c) ways to enhance the quality,
utility, and clarity of the information to be collected; and (d) ways
to minimize the burden of the collection of information on respondents,
including through the use of automated collection techniques or other
forms of information technology.
Proposed Project: Voluntary Customer Satisfaction Surveys To Implement
Executive Order 12862 in the Substance Abuse and Mental Health Services
Administration (SAMHSA)--(OMB No. 0930-0197)--Extension
SAMHSA provides significant services directly to the public,
including treatment providers and State substance abuse and mental
health agencies, through a range of mechanisms, including publications,
training, meetings, technical assistance and websites. Many of these
services are focused on information dissemination activities. The
purpose of this submission is to extend the existing generic approval
for such surveys.
The primary use for information gathered is to identify strengths
and weaknesses in current service provisions by SAMHSA and to make
improvements that are practical and feasible. Several of the customer
satisfaction surveys expected to be implemented under this approval
will provide data for measurement of program effectiveness under the
Government Performance and Results Act (GPRA). Information from these
customer surveys will be used to plan and redirect resources and
efforts to improve or maintain a high quality of service to health care
providers and members of the public. Focus groups may be used to
develop the survey questionnaire in some instances.
[[Page 51609]]
The estimated annual hour burden is as follows:
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Number of Responses/ Hours/
Type of data collection respondents respondent response Total hours
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Focus groups.................................... 250 1 2.50 625
Self-administered, mail, telephone and e-mail 89,750 1 .250 22,438
surveys........................................
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Total....................................... 90,000 .............. .............. 23,063
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Send comments to Summer King, SAMHSA Reports Clearance Officer,
5600 Fishers Lane, Room 15E57-B, Rockville, Maryland 20857, OR email a
copy to [email protected]. Written comments should be received
by November 29, 2019.
Summer King,
Statistician.
[FR Doc. 2019-21133 Filed 9-27-19; 8:45 am]
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