[Federal Register Volume 84, Number 180 (Tuesday, September 17, 2019)]
[Notices]
[Pages 48906-48907]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-20094]
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DEPARTMENT OF AGRICULTURE
National Agricultural Library
Notice of Intent To Seek Approval To Collect Information
AGENCY: National Agricultural Library, Agricultural Research Service,
USDA.
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 and the
Office of Management and Budget (OMB) regulations, this notice
announces the National Agricultural Library's (NAL) intent to request
renewal of an information collection to obtain an evaluation of user
satisfaction with NAL internet sites.
DATES: Comments on this notice must be received by November 18, 2019 to
be assured of consideration.
ADDRESSES: You may submit comments by any of the following methods:
Email: [email protected].
Fax: 301-504-7042 attention Ricardo Romero.
Mail/Hand Delivery/Courier: National Agricultural
Library,10301 Baltimore Avenue, Room 115-B, Beltsville, Maryland 20705-
2351.
FOR FURTHER INFORMATION CONTACT: Ricardo Romero at 301-504-5066.
SUPPLEMENTARY INFORMATION:
Title: ``Evaluation of User Satisfaction with NAL Internet Sites.''
OMB Number: 0518-0040.
Expiration Date: N/A.
Type of Request: Approval for renewed data collection.
Abstract: This is a request, made by NAL Office of the Director
Office of the Associate Director of Information Services, that the OMB
approve, under the Paperwork Reduction Act of 1995, a 3-year generic
clearance for the NAL to conduct user satisfaction research around its
internet sites. This effort is made according to Executive Order 12862,
which directs federal agencies that provide significant services
directly to the public to survey customers to determine the kind and
quality of services they want and their level of satisfaction with
existing services.
The NAL internet sites are a vast collection of web pages. NAL web
pages are visited by an average of 8.6 million people per month. All
NAL Information Centers have an established web presence that provides
information to their respective audiences.
Description of Surveys: The online surveys will be no more than 15
Semantic Differential Scale or multiple-choice questions, and no more
than four open-ended response questions.
Estimate of Burden: Public reporting burden for this collection of
information is estimated to average 8 minutes per survey.
Respondents: The agricultural community, USDA personnel and their
cooperators, and including public and private users or providers of
agricultural information.
Estimated Number of Respondents: 1,000 per year.
Estimated Total Annual Burden on Respondents: 80 hours.
Comments: The purpose of the research is to ensure that intended
audiences find the information provided on the internet sites easy to
access, clear, informative, and useful. Specifically, the research will
examine whether the information is presented in an appropriate
technological format and whether it meets the needs of users of these
internet sites. The research will also provide a means by which to
classify visitors to the NAL internet sites, to better understand how
to serve them. It is estimated that participants will require no more
than 5 minutes to complete each survey. Actual time required will vary
based on participant reading rate.
Sample questions may include the following:
Please rate the
accuracy of
information on this
site.
Please rate the
quality of
information on this
site.
Please rate the
freshness of
content on this
site.
Functionality..................................... Please rate the
usefulness of the
information
provided on this
site.
Please rate the
convenience of the
information on this
site.
Please rate the
ability to
accomplish what you
wanted to on this
site.
Look and Feel..................................... Please rate the ease
of reading this
site.
Please rate the
clarity of site
organization.
Please rate the
clean layout of
this site.
Navigation........................................ Please rate the
degree to which the
number of steps it
took to get where
you want is
acceptable.
Please rate the
ability to find
information you
want on this site.
[[Page 48907]]
Comments should be sent to the address in the preamble.
Dated: September 4, 2019.
Simon Y. Liu,
Associate Administrator, ARS.
[FR Doc. 2019-20094 Filed 9-16-19; 8:45 am]
BILLING CODE 3410-03-P