[Federal Register Volume 84, Number 167 (Wednesday, August 28, 2019)]
[Notices]
[Pages 45155-45156]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-18515]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Administration for Children and Families


Proposed Information Collection Activity; Evaluation of the 
National Human Trafficking Hotline Program (New Collection)

AGENCY: Office of Planning, Research, and Evaluation; Administration 
for Children and Families; HHS.

ACTION: Request for public comment.

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SUMMARY: The Office of Planning, Research, and Evaluation (OPRE) is 
proposing a data collection activity as part of the Evaluation of the 
National Human Trafficking Hotline (NHTH) Program. This data collection 
activity

[[Page 45156]]

will examine the experiences of individuals who seek assistance from 
the NHTH after their interactions with the NHTH. The study will collect 
information via voluntary phone and Web-based surveys at two time 
points--immediately after an individual has contacted the NHTH by 
phone, text, or live online chat, and two weeks later.

DATES: Comments due within 60 days of publication. In compliance with 
the requirements of Section 3506(c)(2)(A) of the Paperwork Reduction 
Act of 1995, the Administration for Children and Families is soliciting 
public comment on the specific aspects of the information collection 
described above.

ADDRESSES: Copies of the proposed collection of information can be 
obtained and comments may be forwarded by emailing 
[email protected]. Alternatively, copies can also be 
obtained by writing to the Administration for Children and Families, 
Office of Planning, Research, and Evaluation, 330 C Street SW, 
Washington, DC 20201, Attn: OPRE Reports Clearance Officer. All 
requests, emailed or written should be identified by the title of the 
information collection.

SUPPLEMENTARY INFORMATION: 
    Description: The purpose of the proposed data collection activity 
is to document and examine the following: Why individual users contact 
the NHTH; hotline users' perceptions of hotline staff's knowledge and 
skills; the extent to which users felt their interaction was helpful, 
they were supported by the NHTH, they were satisfied with the NHTH, and 
their needs were met by the interaction; and outcomes from NHTH 
interactions (e.g., users' knowledge and use of available resources and 
referrals). The proposed data collection activity includes a two-phase 
approach to obtain information from individual users after their 
contact (via phone, text, or live online chat) with the NHTH. The 
proposed information collection activities are (1) an integrated voice 
response telephone survey or Web-based survey immediately after NHTH 
contact; and (2) a telephone or Web-based survey approximately two 
weeks after completion of the first survey. The survey immediately 
after contact with the NHTH will be offered to all individuals who 
contact the NHTH during the data collection period and includes 
questions focused on users' experiences and satisfaction with their 
NHTH interaction. The follow-up survey will be administered two weeks 
later with a sample of respondents who completed the immediate survey 
and consented to be contacted two weeks later. This second survey 
includes questions focused on the extent to which NHTH users were 
satisfied with their NHTH contact and felt that the NHTH contact was 
helpful.
    Respondents: Individuals who contact the NHTH by telephone, text, 
or live online chat.

                                             Annual Burden Estimates
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                                                                     Number of    Average burden
           Instrument              Total number    Annual number   responses per     hours per     Annual burden
                                  of respondents  of respondents    respondent       response          hours
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Immediate Follow-Up Survey......           2,000           1,000               1             .12             120
2-Week Follow-Up Survey.........             310             155               1             .15              23
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    Estimated Total Annual Burden Hours: 143.
    Comments: The Department specifically requests comments on (a) 
whether the proposed collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the proposed collection of 
information; (c) the quality, utility, and clarity of the information 
to be collected; and (d) ways to minimize the burden of the collection 
of information on respondents, including through the use of automated 
collection techniques or other forms of information technology. 
Consideration will be given to comments and suggestions submitted 
within 60 days of this publication.

    Authority: Section 105(d)(2) of the Trafficking Victims 
Protection Act of 2000 (TVPA) (Pub. L. 106-386) Sec.  105 [22 U.S.C. 
7103]

Mary B. Jones,
ACF/OPRE Certifying Officer.
[FR Doc. 2019-18515 Filed 8-27-19; 8:45 am]
 BILLING CODE 4184-47-P