[Federal Register Volume 84, Number 144 (Friday, July 26, 2019)]
[Notices]
[Page 36049]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-15892]


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 Notices
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  Federal Register / Vol. 84, No. 144 / Friday, July 26, 2019 / 
Notices  

[[Page 36049]]


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DEPARTMENT OF AGRICULTURE


Submission for OMB Review; Comment Request

July 23, 2019.
    The Department of Agriculture has submitted the following 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1995, Public Law 104-13. Comments 
are requested regarding; whether the collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility; the 
accuracy of the agency's estimate of burden including the validity of 
the methodology and assumptions used; ways to enhance the quality, 
utility and clarity of the information to be collected; and ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.
    Comments regarding this information collection received by August 
26, 2019 will be considered. Written comments should be addressed to: 
Desk Officer for Agriculture, Office of Information and Regulatory 
Affairs, Office of Management and Budget (OMB), 
[email protected] or fax (202) 395-5806 and to Departmental 
Clearance Office, USDA, OCIO, Mail Stop 7602, Washington, DC 20250-
7602. Copies of the submission(s) may be obtained by calling (202) 720-
8958.
    An agency may not conduct or sponsor a collection of information 
unless the collection of information displays a currently valid OMB 
control number and the agency informs potential persons who are to 
respond to the collection of information that such persons are not 
required to respond to the collection of information unless it displays 
a currently valid OMB control number.

Food and Nutrition Service

    Title: Generic Information Collection and Clearance of FNS Fast 
Track Clearance for the Collection of Routine Customer Feedback.
    OMB Control Number: 0584-0611.
    Summary of Collection: This is an extension of a previously 
approved collection. Executive Order 12862 directs Federal agencies to 
provide service to the public that matches or exceeds the best service 
available in the private sector. In order to work continuously to 
ensure that our programs are effective and meet our customers' needs, 
Food and Nutrition Service (FNS) (hereafter ``the Agency'') seeks to 
obtain OMB approval for the extension of a generic clearance to collect 
qualitative feedback on our service delivery. By qualitative feedback 
we mean information that provides useful insights on perceptions and 
opinions, but are not statistical surveys that yield quantitative 
results that can be generalized to the population of study.
    Need and Use of the Information: This collection of information is 
necessary to enable the Agency to garner customer and stakeholder 
feedback in an efficient, timely manner, in accordance with our 
commitment to improving service delivery. The information collected 
from our customers and stakeholders will help ensure that users have an 
effective, efficient, and satisfying experience with the Agency's 
programs. This feedback provides insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It also allows feedback to contribute directly to the 
improvement of program management.
    Description of Respondents: Individuals or household; Business or 
other for-profit; Not-for-profit institutions; State, Local, or Tribal 
Governments.
    Number of Respondents: 30,000.
    Frequency of Responses: Reporting: Annually.
    Total Burden Hours: 30,000.

Ruth Brown,
Departmental Information Collection Clearance Officer.
[FR Doc. 2019-15892 Filed 7-25-19; 8:45 am]
 BILLING CODE 3410-30-P