[Federal Register Volume 84, Number 128 (Wednesday, July 3, 2019)]
[Notices]
[Page 31895]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-14167]


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DEPARTMENT OF HOMELAND SECURITY

U.S. Immigration and Customs Enforcement

[OMB Control Number 1653-0050]


Agency Information Collection Activities; Extension, Without 
Change, of a Currently Approved Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery; Comment 
Request

AGENCY: U.S. Immigration and Customs Enforcement, Department of 
Homeland Security.

ACTION: 30-Day notice.

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SUMMARY: In accordance with the Paperwork Reductions Act (PRA) of 1995 
the Department of Homeland Security (DHS), U.S. Immigration and Customs 
Enforcement (ICE) will submit the following Information Collection 
Request (ICR) to the Office of Management and Budget (OMB) for review 
and clearance. This information collection was previously published in 
the Federal Register (84 FR 18564) on May 1, 2019, allowing for a 60-
day comment period. ICE received 1 comment in connection with the 60-
day notice. The purpose of this notice is to allow an additional 30 
days for public comments.

DATES: Comments are encouraged and will be accepted until August 2, 
2019.

ADDRESSES: Interested persons are invited to submit written comments 
and/or suggestions regarding the item(s) contained in this notice, 
especially regarding the estimated public burden and associated 
response time, to the Office of Information and Regulatory Affairs, 
Office of Management and Budget. Comments should be addressed to the 
OMB Desk Officer for U.S. Immigration and Customs Enforcement, 
Department of Homeland Security, and sent via electronic mail to 
[email protected] or faxed to (202) 395-5806. All submissions 
must include the words ``Department of Homeland Security'' and the OMB 
Control Number 1653-0050.

SUPPLEMENTARY INFORMATION: 

Comments

    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information should 
address one or more of the following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agencies estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection: Extension, Without Change, of a 
Currently Approved Collection.
    (2) Title of the Form/Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery.
    (3) Agency form number, if any, and the applicable component of the 
Department of Homeland Security sponsoring the collection: U.S. 
Immigration and Customs Enforcement.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Individuals or Households; Farms; 
Business or other for-profit; Not-for-profit institutions; State, local 
or Tribal governments; The information collection garners qualitative 
customer and stakeholder feedback in an efficient and timely manner, in 
accordance with the Administration's commitment to improving service 
delivery. By qualitative feedback we mean information that provides 
useful insights on perceptions and opinions but are not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study. This feedback provides insights into customer or 
stakeholder perceptions, experiences and expectations, provides an 
early warning of issues with service, or focuses attention on areas 
where communication, training or changes in operations might improve 
delivery of products or services. These collections allow for ongoing, 
collaborative and actionable communications between the Agency and its 
customers and stakeholders. It also allows feedback to contribute 
directly to the improvement of program management. Feedback collected 
under this generic clearance provides useful information, but it will 
not yield data that can be generalized to the overall population. This 
type of generic clearance for qualitative information will not be used 
for quantitative information collections that are designed to yield 
reliably actionable results, such as monitoring trends over time or 
documenting program performance. Such data uses require more rigorous 
designs that address: The target population to which generalizations 
will be made, the sampling frame, the sample design (including 
stratification and clustering), the precision requirements or power 
calculations that justify the proposed sample size, the expected 
response rate, methods for assessing potential nonresponse bias, the 
protocols for data collection, and any testing procedures that were or 
will be undertaken prior fielding the study. Depending on the degree of 
influence the results are likely to have, such collections may still be 
eligible for submission for other generic mechanisms that are designed 
to yield quantitative results.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: 139,587 
responses at 5 minutes (0.0833 hours) per response.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: 11,586 annual burden hours.

    Dated: June 27, 2019.
Scott Elmore,
PRA Clearance Officer.
[FR Doc. 2019-14167 Filed 7-2-19; 8:45 am]
 BILLING CODE 9111-28-P