[Federal Register Volume 84, Number 94 (Wednesday, May 15, 2019)]
[Notices]
[Pages 21839-21840]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-09968]
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NUCLEAR REGULATORY COMMISSION
[NRC-2019-0095]
Information Collection: Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery
AGENCY: Nuclear Regulatory Commission.
ACTION: Renewal of existing information collection; request for
comment.
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SUMMARY: The U.S. Nuclear Regulatory Commission (NRC) invites public
comment on the renewal of Office of Management and Budget (OMB)
approval for an existing collection of information. The information
collection is entitled, ``Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery.''
DATES: Submit comments by July 15, 2019. Comments received after this
date will be considered if it is practical to do so, but the Commission
is able to ensure consideration only for comments received on or before
this date.
ADDRESSES: You may submit comments by any of the following methods:
Federal Rulemaking Website: Go to http://www.regulations.gov and search for Docket ID NRC-2019-0095. For
technical questions, contact the individual listed in the FOR FURTHER
INFORMATION CONTACT section of this document.
Mail comments to: David Cullison, Office of the Chief
Information Officer, Mail Stop: O-1 F21, U.S. Nuclear Regulatory
Commission, Washington, DC 20555-0001.
For additional direction on obtaining information and submitting
comments, see ``Obtaining Information and Submitting Comments'' in the
SUPPLEMENTARY INFORMATION section of this document.
FOR FURTHER INFORMATION CONTACT: David Cullison, Office of the Chief
Information Officer, U.S. Nuclear Regulatory Commission, Washington, DC
20555-0001; telephone: 301-415-2084; email:
[email protected].
SUPPLEMENTARY INFORMATION:
I. Obtaining Information and Submitting Comments
A. Obtaining Information
Please refer to Docket ID NRC-2019-0095 when contacting the NRC
about the availability of information for this action. You may obtain
publicly-available information related to this action by any of the
following methods:
Federal Rulemaking Website: Go to http://www.regulations.gov and search for Docket ID NRC-2019-0095. A copy of
the collection of information and related instructions may be obtained
without charge by accessing Docket ID NRC-2019-0095 on this website.
NRC's Agencywide Documents Access and Management System
(ADAMS): You may obtain publicly-available documents online in the
ADAMS Public Documents collection at http://www.nrc.gov/reading-rm/adams.html. To begin the search, select ``ADAMS Public Documents'' and
then select ``Begin Web-based ADAMS Search.'' For problems with ADAMS,
please contact the NRC's Public Document Room (PDR) reference staff at
1-800-397-4209, 301-415-4737, or by email to [email protected]. The
supporting statement is available in ADAMS under Accession ML19098A872.
NRC's PDR: You may examine and purchase copies of public
documents at the NRC's PDR, Room O1-F21, One White Flint North, 11555
Rockville Pike, Rockville, Maryland 20852.
NRC's Clearance Officer: A copy of the collection of
information and related instructions may be obtained without charge by
contacting NRC's Clearance Officer, David Cullison, Office of the Chief
Information Officer, U.S. Nuclear Regulatory Commission, Washington, DC
20555-0001; telephone: 301-415-2084; email:
[email protected].
B. Submitting Comments
Please include Docket ID NRC-2019-0095 in the subject line of your
comment submission, in order to ensure that the NRC is able to make
your comment submission available to the public in this docket.
The NRC cautions you not to include identifying or contact
information in comment submissions that you do not want to be publicly
disclosed in your comment submission. The NRC will post all comment
submissions at http://www.regulations.gov as well as enter the comment
submissions into ADAMS, and the NRC does not routinely edit comment
submissions to remove identifying or contact information.
If you are requesting or aggregating comments from other persons
for submission to the NRC, then you should inform those persons not to
include identifying or contact information that they do not want to be
publicly disclosed in their comment submission. Your request should
state that the NRC does not routinely edit comment submissions to
remove such information before making the comment submissions available
to the public or entering the comment into ADAMS.
II. Background
In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C.
Chapter 35), the NRC is requesting public comment on its intention to
request the OMB's approval for the information collection summarized
below.
1. The title of the information collection: Generic Clearance for
the
[[Page 21840]]
Collection of Qualitative Feedback on Agency Service Delivery.
2. OMB approval number: 3150-0217.
3. Type of submission: Extension.
4. The form number, if applicable: Not applicable.
5. How often the collection is required or requested: On occasion
and annually.
6. Who will be required or asked to respond: Individuals and
households; businesses and organizations; State, Local, or Tribal
governments.
7. The estimated number of annual responses: 4,200.
8. The estimated number of annual respondents: 4,200.
9. The estimated number of hours needed annually to comply with the
information collection requirement or request: 1,087.5.
10. Abstract: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, for the purpose of improving service delivery. By qualitative
feedback we mean information that provides useful insights on
perceptions and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management. Feedback collected under this
generic clearance will provide useful information, but it will not
yield data that can be generalized to the overall population. This type
of generic clearance for qualitative information will not be used for
quantitative information collections that are designed to yield
reliably actionable results, such as monitoring trends over time or
documenting program performance. Such data uses require more rigorous
designs that address: The target population to which generalizations
will be made, the sampling frame, the sample design (including
stratification and clustering), the precision requirements or power
calculations that justify the proposed sample size, the expected
response rate, methods for assessing potential nonresponse bias, the
protocols for data collection, and any testing procedures that were or
will be undertaken prior to fielding the study. Depending on the degree
of influence the results are likely to have, such collections may still
be eligible for submission for other generic mechanisms that are
designed to yield quantitative results.
III. Specific Requests for Comments
The NRC is seeking comments that address the following questions:
1. Is the proposed collection of information necessary for the NRC
to properly perform its functions? Does the information have practical
utility?
2. Is the estimate of the burden of the information collection
accurate?
3. Is there a way to enhance the quality, utility, and clarity of
the information to be collected?
4. How can the burden of the information collection on respondents
be minimized, including the use of automated collection techniques or
other forms of information technology?
Dated at Rockville, Maryland, this 9th day of May 2019.
For the Nuclear Regulatory Commission.
David C. Cullison,
NRC Clearance Officer, Office of the Chief Information Officer.
[FR Doc. 2019-09968 Filed 5-14-19; 8:45 am]
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