[Federal Register Volume 84, Number 93 (Tuesday, May 14, 2019)]
[Notices]
[Pages 21340-21341]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-09855]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Agency for Healthcare Research and Quality


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Agency for Healthcare Research and Quality, HHS.

ACTION: Request for Information.

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SUMMARY: AHRQ invites public comment on its Request for Information

[[Page 21341]]

(RFI) to inform potential revisions to the Consumer Assessment of 
Healthcare Providers and Systems Health Plan Survey 5.0. The Consumer 
Assessment of Healthcare Providers and Systems (CAHPS[supreg]) Health 
Plan Survey 5.0 is one of the CAHPS family of surveys that assess 
patients' experiences with health care providers, in different 
settings, and with health plans. The CAHPS surveys cover topics that 
are important to patients and that they are best able to assess, such 
as the communication with providers and access to health care services.
    This RFI requests public comment regarding the relevance and 
validity of the questions on CAHPS Health Plan Survey 5.0 (the Survey), 
and any user concerns about revisions to the Survey.

DATES: Responses to the RFI must be received no later than June 13, 
2019.

ADDRESSES: Interested parties are to submit comments electronically to 
[email protected] with the subject line HP RFI. Non-electronic 
responses will also be accepted. Please mail to CAHPS; Westat; 1600 
Research Blvd.; RB 1186S; Rockville, MD 20850.

FOR FURTHER INFORMATION CONTACT: Questions may be addressed to Caren 
Ginsberg, Director, CAHPS Division, Center for Quality Improvement and 
Patient Safety, [email protected], or (301) 427-1894.

SUPPLEMENTARY INFORMATION: The last update of the Survey was in May 
2012. AHRQ is considering an update to the Survey to ensure that the 
Survey questions continue to be relevant to Survey sponsors, users, 
patients, consumers, and other stakeholders. AHRQ is not seeking 
information on Survey administration methodology, public reporting, or 
Survey length with this request.
    AHRQ is seeking information on current uses of the Survey that 
reflects organization-specific perspectives, the impact of a potential 
Survey revision, and areas of the Survey that should and should not be 
modified. Respondents should refer to the questions with details on how 
such a Survey revision might affect the organization(s) they represent. 
Specific questions of interest to AHRQ include, but are not limited to, 
the following:
    1. How and why does the respondent's organization use the Survey? 
For example, is it used for adults, children, or both? In what 
languages is it administered? What supplemental items, if any, are used 
(e.g., children with chronic conditions or others)?
    2. What is working well/what are the strengths of the Survey?
    3. What content areas might be missing from the Survey?
    4. What content areas on the Survey are no longer relevant or 
useful and why?
    5. Are there new topic areas the Survey should address?
    6. Should the Survey be revised, what implications or barriers 
would there be for the commenter's organization to implement a new 
version of the Survey?
    7. What information/documentation would be helpful to the 
respondent's organization in making a transition to a future version of 
the Survey?
    AHRQ is interested in all of the questions listed above, but 
respondents are welcome to address as many or as few as they choose and 
to address additional areas of interest not listed.
    This RFI is for planning purposes only and should not be construed 
as a policy, solicitation for applications, or as an obligation on the 
part of the Government to provide support for any ideas in response to 
it. AHRQ will use the information submitted in response to this RFI at 
its discretion, and will not provide comments to any respondent's 
submission. However, responses to the RFI may be reflected in future 
solicitation(s) or policies. Respondents are advised that the 
Government is under no obligation to acknowledge receipt of the 
information received or provide feedback to respondents with respect to 
any information submitted. No proprietary, classified, confidential or 
sensitive information should be included in your response. The 
Government reserves the right to use any non-proprietary technical 
information in any resultant solicitation(s). The contents of all 
submissions will be made available to the public upon request. 
Submitted materials must be publicly available or able to be made 
public.

Gopal Khanna,
Director.
[FR Doc. 2019-09855 Filed 5-13-19; 8:45 am]
 BILLING CODE 4160-90-P