[Federal Register Volume 84, Number 56 (Friday, March 22, 2019)]
[Notices]
[Pages 10896-10897]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-05488]
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DEPARTMENT OF THE TREASURY
Internal Revenue Service
Proposed Collection; Comment Request for Voluntary Customer
Surveys To Implement E.O. 12862 on Behalf of All IRS Operations
AGENCY: Internal Revenue Service (IRS), Treasury.
ACTION: Notice and request for comments.
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SUMMARY: The Internal Revenue Service (IRS), as part of its continuing
effort to reduce paperwork and respondent
[[Page 10897]]
burden, invites the general public and other Federal agencies to take
this opportunity to comment on information collections, as required by
the Paperwork Reduction Act of 1995. The IRS is soliciting comments
concerning Voluntary Customer Surveys To Implement E.O. 12862 on Behalf
of All IRS Operations.
DATES: Written comments should be received on or before May 21, 2019 to
be assured of consideration.
ADDRESSES: Direct all written comments to Laurie Brimmer, Internal
Revenue Service, Room 6526, 1111 Constitution Avenue NW, Washington, DC
20224.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of this notice should be directed to Martha R. Brinson, at
(202)317-5753, or at Internal Revenue Service, Room 6526, 1111
Constitution Avenue NW, Washington, DC 20224, or through the internet
at [email protected].
SUPPLEMENTARY INFORMATION:
Title: Voluntary Customer Surveys To Implement E.O. 12862 on Behalf
of All IRS Operations.
OMB Number: 1545-1432.
Abstract: This form is a generic clearance for an undefined number
of customer satisfaction and opinion surveys and focus group interviews
to be conducted over the next three years. Surveys and focus groups
conducted under the generic clearance are used by the Internal Revenue
Service to determine levels of customer satisfaction, as well as
determining issues that contribute to customer burden. This information
will be used to make quality improvements to products and services.
Current Actions: We will be conducting different customer
satisfaction and opinion surveys and focus group interviews during the
next three years than in the past. At the present time, it is not
determined what these surveys and focus groups will be.
Type of Review: Extension of a currently approved collection.
Affected Public: Individuals or households, business or other for-
profit organizations, not-for-profit institutions, farms and Federal,
state, local or tribal governments.
Estimated Number of Respondents: 100,000.
Estimated Time per Respondent: 24 mins.
Estimated Total Annual Burden Hours: 40,000.
The following paragraph applies to all of the collections of
information covered by this notice:
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless the collection of
information displays a valid OMB control number. Books or records
relating to a collection of information must be retained as long as
their contents may become material in the administration of any
internal revenue law. Generally, tax returns and tax return information
are confidential, as required by 26 U.S.C. 6103.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments will be of public record. Comments are invited on: (a) Whether
the collection of information is necessary for the proper performance
of the functions of the agency, including whether the information has
practical utility; (b) the accuracy of the agency's estimate of the
burden of the collection of information; (c) ways to enhance the
quality, utility, and clarity of the information to be collected; (d)
ways to minimize the burden of the collection of information on or
other forms of information technology; and (e) estimates of capital or
start-up costs and costs of operation, maintenance, and purchase of
services to provide information.
Approved: March 18, 2019.
Laurie Brimmer,
Senior Tax Analyst.
[FR Doc. 2019-05488 Filed 3-21-19; 8:45 am]
BILLING CODE 4830-01-P