[Federal Register Volume 83, Number 221 (Thursday, November 15, 2018)]
[Notices]
[Pages 57484-57485]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-24967]



[[Page 57484]]

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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Agency for Toxic Substances and Disease Registry

[30 Day-19-0047]


Agency Forms Undergoing Paperwork Reduction Act Review

    In accordance with the Paperwork Reduction Act of 1995, the Agency 
for Toxic Substances and Disease Registry (ATSDR) has submitted the 
information collection request titled ``Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery'' to the 
Office of Management and Budget (OMB) for review and approval. ATSDR 
previously published a ``Proposed Data Collection Submitted for Public 
Comment and Recommendations'' notice on March 1, 2018 to obtain 
comments from the public and affected agencies. ATSDR received four 
non-substantive comments related to the previous notice. This notice 
serves to allow an additional 30 days for public and affected agency 
comments.
    ATSDR will accept all comments for this proposed information 
collection project. The Office of Management and Budget is particularly 
interested in comments that:
    (a) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (b) Evaluate the accuracy of the agencies estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (c) Enhance the quality, utility, and clarity of the information to 
be collected;
    (d) Minimize the burden of the collection of information on those 
who are to respond, including, through the use of appropriate 
automated, electronic, mechanical, or other technological collection 
techniques or other forms of information technology, e.g., permitting 
electronic submission of responses; and
    (e) Assess information collection costs.
    To request additional information on the proposed project or to 
obtain a copy of the information collection plan and instruments, call 
(404) 639-7570 or send an email to [email protected]. Direct written comments 
and/or suggestions regarding the items contained in this notice to the 
Attention: CDC Desk Officer, Office of Management and Budget, 725 17th 
Street NW, Washington, DC 20503 or by fax to (202) 395-5806. Provide 
written comments within 30 days of notice publication.

Proposed Project

    Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery (OMB Control Number 0923-0047, Expiration Date 
12/31/2018)--Extension--National Center for Environmental Health and 
Agency for Toxic Substances and Disease Registry (NCEH/ATSDR), Centers 
for Disease Control and Prevention (CDC).

Background and Brief Description

    The information collection activity will garner qualitative 
customer and stakeholder feedback in an efficient, timely manner, in 
accordance with the Administration's commitment to improving service 
delivery. By qualitative feedback we mean information that provides 
useful insights on perceptions and opinions, but are not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study. This feedback will provide insights into customer 
or stakeholder perceptions, experiences and expectations, provide an 
early warning of issues with service, or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services. These collections will allow for ongoing, 
collaborative and actionable communications between the Agency and its 
customers and stakeholders. It will also allow feedback to contribute 
directly to the improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study. Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results.
    The Agency received four non-substantive comments in response to 
the 60-day notice published in the Federal Register on March 1, 2018 
(83 FR 8870).
    Respondents will be screened and selected from Individuals and 
Households, Businesses, Organizations, and/or State, Local or Tribal 
Government. There is no cost to respondents other than their time. The 
estimated annualized burden hours for this data collection activity are 
7,075.

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                                     Number of    Average burden
        Type of respondents                   Form Name              Number of     responses per   per response
                                                                    respondents     respondent      (in hours)
----------------------------------------------------------------------------------------------------------------
Individuals and Households,          Small discussion groups....             300               1           90/60
 Businesses, Organizations, and/or
 State, Local or Tribal Government.
                                     Request for customer                  1,500               1           15/60
                                      comment cards/complaint
                                      forms/post-conference or
                                      training surveys.
                                     Focus groups of customers,            2,000               1               2
                                      potential customers,
                                      delivery partners, or
                                      other stakeholders.
                                     Qualitative customer                  3,000               1           30/60
                                      satisfaction surveys or
                                      interviews.

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                                     Usability testing/in-person           1,500               1           30/60
                                      observation testing.
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Jeffrey M. Zirger,
Acting Lead, Information Collection Review Office, Office of Scientific 
Integrity, Office of Science, Centers for Disease Control and 
Prevention.
[FR Doc. 2018-24967 Filed 11-14-18; 8:45 am]
 BILLING CODE 4163-18-P