[Federal Register Volume 83, Number 221 (Thursday, November 15, 2018)]
[Notices]
[Pages 57492-57493]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-24906]


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DEPARTMENT OF HOMELAND SECURITY

[Docket No. DHS-2018-0038]


Science and Technology Collection of Qualitative Feedback

AGENCY: Science and Technology Directorate (S&T), Department of 
Homeland Security (DHS).

ACTION: 60-Day notice of information collection; new request for 
comment.

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SUMMARY: S&T will submit the following Information Collection Request 
(ICR) to the Office of Management and Budget (OMB) for review and 
clearance in accordance with the Paperwork Reduction Act of 1995. The 
information collection activity will garner qualitative customer and 
stakeholder feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery.

DATES: Comments are encouraged and accepted until January 14, 2019.

ADDRESSES: You may submit comments, identified by docket number DHS-
2018-0038, at:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Please follow the instructions for submitting comments.
     Mail and hand delivery or commercial delivery: Science and 
Technology Directorate, ATTN: Chief Information Office--Mary Cantey, 
245 Murray Drive, Mail Stop 0202, Washington, DC 20528.
    Instructions: All submissions received must include the agency name 
and docket number DHS-2018-0038. All comments received will be posted 
without change to http://www.regulations.gov, including any personal 
information provided. Please note that comments submitted by fax or 
email and those submitted after the comment period will not be 
accepted.
    Docket: For access to the docket to read background documents or 
comments received, go to http://www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: DHS/S&T/OCIO Program Manager: Mary 
Cantey, [email protected] or 202-254-5367 (Not a toll free 
number).

SUPPLEMENTARY INFORMATION: The information collection activity will 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the S&T's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between S&T and its customers and stakeholders. It will 
also allow feedback to contribute directly to the improvement of S&T's 
program management. Feedback collected under this generic clearance 
will provide useful information, but it will not yield data that can be 
generalized to the overall population. This type of generic clearance 
for qualitative information will not be used for quantitative 
information collections that are designed to yield reliably actionable 
results, such as monitoring trends over time or documenting program 
performance. Such data uses require more rigorous designs that address: 
The target population to which generalizations will be made, the 
sampling frame, the sample design (including stratification and 
clustering), the precision requirements or power calculations that 
justify the proposed sample size, the expected response rate, methods 
for assessing potential nonresponse bias, the protocols for data 
collection, and any testing procedures that were or will be undertaken 
prior fielding the study. Depending on the degree of influence the 
results are likely to have, such collections may still be eligible for 
submission for other generic mechanisms that are designed to yield 
quantitative results. DHS, in accordance with the Paperwork Reduction 
Act (PRA), 44 U.S.C. 3501 et seq., provides the general public and 
Federal agencies with an opportunity to comment on proposed, revised, 
and continuing collections of information. DHS is soliciting comments 
on the proposed Information Collection Request (ICR) that is described 
below. DHS is

[[Page 57493]]

especially interested in public comment addressing the following 
issues: (1) Is this collection necessary to the proper functions of the 
Department; (2) will this information be processed and used in a timely 
manner; (3) is the estimate of burden accurate; (4) how might the 
Department enhance the quality, utility, and clarity of the information 
to be collected; and (5) how might the Department minimize the burden 
of this collection on the respondents, including through the use of 
information technology? Please note that written comments received in 
response to this notice will be considered public records.
    Title of Collection: Science and Technology Collection of 
Qualitative Feedback.
    Type of Review: New.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Frequency of Collection: One per Request.
    Estimated Time per Respondent: 30 minutes or under.
    Number of Respondents: 215,100.
    Total Burden Hours: 34,732.

    Dated: October 16, 2018.
Rick Stevens,
Chief Technology Officer, Science and Technology Directorate.
[FR Doc. 2018-24906 Filed 11-14-18; 8:45 am]
 BILLING CODE 9110-9F-P