[Federal Register Volume 83, Number 50 (Wednesday, March 14, 2018)]
[Notices]
[Pages 11219-11220]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-05172]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; 30-Day Comment Request; Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery (NIH)

AGENCY: National Institutes of Health, HHS.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
National Institutes of Health (NIH) has submitted to the Office of 
Management and Budget (OMB) a request for review and approval of the 
information collection listed below.

DATES: Comments regarding this information collection are best assured 
of having their full effect if received within 30-days of the date of 
this publication.

[[Page 11220]]


ADDRESSES: Written comments and/or suggestions regarding the item(s) 
contained in this notice, especially regarding the estimated public 
burden and associated response time, should be directed to the: Office 
of Management and Budget, Office of Regulatory Affairs, 
[email protected] or by fax to 202-395-6974, Attention: Desk 
Officer for NIH.

FOR FURTHER INFORMATION CONTACT: To request more information on the 
proposed project or to obtain a copy of the data collection plans and 
instruments, contact: Tawanda Abdelmouti, Assistant Project Officer, 
Office of Policy for Extramural Research Administration, 6705 Rockledge 
Drive, Suite 350, Bethesda, MD 20892, or call non-toll-free number 
(301) 435-0978 or Email your request, including your address to: 
[email protected].

SUPPLEMENTARY INFORMATION: This proposed information collection was 
previously published in the Federal Register on December 22, 2017, page 
60754 (82 FR 60754) and allowed 60 days for public comment. No public 
comments were received. The purpose of this notice is to allow an 
additional 30 days for public comment. National Institutes of Health, 
may not conduct or sponsor, and the respondent is not required to 
respond to, an information collection that has been extended, revised, 
or implemented on or after October 1, 1995, unless it displays a 
currently valid OMB control number.
    In compliance with Section 3507(a)(1)(D) of the Paperwork Reduction 
Act of 1995, the National Institutes of Health (NIH) has submitted to 
the Office of Management and Budget (OMB) a request for review and 
approval of the information collection listed below.
    Proposed Collection: Generic Clearance for the collection of 
Qualitative Feedback on Agency Service Delivery--0925-0648 EXTENSION--
National Institutes of Health (NIH).
    Need and Use of Information Collection: There are no changes being 
requested for this submission. The information collection activity will 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the Administration's commitment to 
improving service delivery. This generic will provide information about 
the NIH Institutes and Centers customer or stakeholder perceptions, 
experiences and expectations, provide an early warning of issues with 
service, or focus attention on areas where communication, training, or 
changes in operations might improve delivery of products or services. 
It will also allow feedback to contribute directly to the improvement 
of program management. Feedback collected under this generic clearance 
will provide useful information, but it will not yield data that can be 
generalized to the overall population.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 49,333.

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                     Number of     Average time
               Type of collection                    Number of     responses per   per response    Total annual
                                                    respondents     respondent      (in hours)      burden hour
----------------------------------------------------------------------------------------------------------------
Customer Satisfaction Surveys...................           1,000               1           30/60             500
In-Depth Interviews (IDIs) or Small Discussion             1,000               1           90/60           1,500
 Groups.........................................
Focus Groups....................................           1,000               1           90/60           1,500
Usability and Pilot Testing.....................         150,000               1            5/60          12,500
Conference/Training--Pre- and Post-Surveys......         100,000               2           10/60          33,333
                                                 ---------------------------------------------------------------
    Total.......................................  ..............         353,000  ..............          49,333
----------------------------------------------------------------------------------------------------------------


    Dated: March 8, 2018.
Lawrence A. Tabak,
Deputy Director, National Institutes of Health.
[FR Doc. 2018-05172 Filed 3-13-18; 8:45 am]
 BILLING CODE 4140-01-P