[Federal Register Volume 83, Number 20 (Tuesday, January 30, 2018)]
[Notices]
[Pages 4203-4204]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-01650]


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FEDERAL COMMUNICATIONS COMMISSION

[OMB 3060-1249]


Information Collection Approved by the Office of Management and 
Budget

AGENCY: Federal Communications Commission.

ACTION: Notice.

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SUMMARY: The Federal Communications Commission (FCC) has received 
Office of Management and Budget (OMB) approval for the following public 
information collections pursuant to the Paperwork Reduction Act of 
1995. An agency may not conduct or sponsor a collection of information 
unless it displays a currently valid OMB control number, and no person 
is required to respond to a collection of information unless it 
displays a currently valid control number. Comments concerning the 
accuracy of the burden estimates and any suggestions for reducing the 
burden should be directed to the person listed in the FOR FURTHER 
INFORMATION CONTACT section below.

FOR FURTHER INFORMATION CONTACT: Eliot Greenwald, Disability Rights 
Office, Consumer and Governmental Affairs Bureau, at (202) 418-2235, or 
email: [email protected].

SUPPLEMENTARY INFORMATION: 
    OMB Control No.: 3060-1249.
    OMB Approval Date: 01/18/2018.
    Expiration Date: 07/31/2018.
    Title: Telecommunications Relay Services and Speech-to-Speech 
Services for Individuals with Hearing and Speech Disabilities, CG 
Docket No. 03-

[[Page 4204]]

123, Financial Data, Complaints, and Other Compliance Information.
    Form No.: N/A.
    Respondents: Business or other for-profit; Individuals or 
household; State, local or Tribal Governments.
    Number of Respondents: 72 respondents; 3,614 responses.
    Estimated Time per Response: 0.5 hours (30 minutes) to 50 hours.
    Frequency of Response: Annual, monthly, on occasion, and one-time 
reporting requirements; Recordkeeping and Third-Party Disclosure 
requirements.
    Obligation to Respond: Required to obtain or retain benefit. The 
statutory authority for the information collection requirements is 
found at section 225 of the Communications Act, 47 U.S.C. 225. The law 
was enacted on July 26, 1990, as Title IV of the ADA, Pub. L. 101-336, 
104 Stat. 327, 366-69.
    Total Annual Burden: 5,537 hours.
    Total Annual Cost: $9,000.
    Nature and Extent of Confidentiality: Confidentiality is an issue 
to the extent that individuals and households provide personally 
identifiable information, which is covered under the FCC's updated 
system of records notice (SORN), FCC/CGB-1, ``Informal Complaints, 
Inquiries, and Requests for Dispute Assistance.'' As required by the 
Privacy Act, 5 U.S.C. 552a, the Commission also published a SORN, FCC/
CGB-1 ``Informal Complaints, Inquiries, and Requests for Dispute 
Assistance,'' in the Federal Register on August 15, 2014 (79 FR 48152) 
which became effective on September 24, 2014.
    Privacy Impact Assessment: The FCC completed a Privacy Impact 
Assessment (PIA) on June 28, 2007. It may be reviewed at http://www.fcc.gov/omd/privacyact/Privacy-Impact-Assessment.html. The 
Commission is in the process of updating the PIA to incorporate various 
revisions to it as a result of revisions to the SORN.
    Needs and Uses: On December 21, 2001, the Commission released the 
2001 TRS Cost Recovery Order, document FCC 01-371, in which the 
Commission:
    (a) Directed the Interstate Telecommunications Relay Services (TRS) 
Fund (TRS Fund) administrator to continue to use the average cost per 
minute compensation methodology for the traditional TRS compensation 
rate;
    (b) required TRS providers to submit certain projected TRS-related 
cost and demand data to the TRS Fund Administrator to be used to 
calculate the rate; and
    (c) directed the TRS Fund administrator to expand its form for 
providers to itemize their actual and projected costs and demand data, 
to include specific sections to capture speech-to-speech (STS) and 
video relay service (VRS) costs and minutes of use.
    On November 19, 2007, the Commission released the 2007 Cost 
Recovery Order, document FCC 07-486, in which the Commission:
    (a) Adopted a new cost recovery methodology for interstate 
traditional TRS and interstate STS based on the Multi-state Average 
Rate Structure (MARS) plan, under which interstate TRS compensation 
rates are determined by weighted average of the states' intrastate 
compensation rates, and which includes for STS additional compensation 
approved by the Commission for STS outreach;
    (b) adopted a new cost recovery methodology for interstate 
captioned telephone service (CTS), as well as internet Protocol 
captioned telephone service (IP CTS), based on the MARS plan;
    (c) adopted a cost recovery methodology for internet Protocol (IP) 
Relay based on price caps;
    (d) adopted a cost recovery methodology for VRS that adopted tiered 
rates based on call volume;
    (e) clarified the nature and extent that certain categories of 
costs are compensable from the Fund; and;
    (f) addressed certain issues concerning the management and 
oversight of the Fund, including prohibiting financial incentives 
offered to consumers to make relay calls and the role of the Interstate 
TRS Fund Advisory Council.
    47 CFR 64.604(c)(5)(iii)(D), mandatory minimum standards adopted in 
the 2007 Cost Recovery Order, requires that TRS providers submit to the 
TRS Fund administrator information reasonably requested by the 
administrator, including the following for intrastate traditional TRS, 
STS, and CTS:
    (a) The per-minute compensation rate(s);
    (b) whether the rate applies to session minutes or conversation 
minutes;
    (c) the number of intrastate session minutes; and
    (d) the number of intrastate conversation minutes.
    47 CFR 64.604(a)(7) requires that in order for VRS providers to be 
compensated from the TRS Fund for U.S. residents making VRS calls from 
international points to the U.S., the providers must pre-register the 
users before they leave the country for the purpose of making VRS calls 
from international points for up to a maximum period of 4 weeks.
    47 CFR 64.604(c)(1) requires each state and interstate TRS provider 
to maintain a log of consumer complaints and annually file a summary of 
the complaint log with the Commission.
    47 CFR 64.604(c)(2) requires each state and interstate TRS provider 
to submit contact information to the Commission.
    47 CFR 64.604(c)(5)(iii)(D)(3) requires providers to submit speed 
of answer data.
    47 CFR 64.604(c)(5)(iii)(G) requires each new TRS provider to 
submit to the TRS Fund administrator a notification of its intent to 
participate in the TRS Fund 30 days prior to submitting its first 
report of TRS interstate minutes of use.
    47 CFR 64.604(c)(6) provides procedures for consumers to file 
informal complaints alleging violations of the TRS rules, for TRS 
providers to respond to these complaints, and for the Commission to 
refer complaints concerning intrastate TRS to the states.
    47 CFR 64.604(c)(7) requires that contracts between state TRS 
administrators and the TRS vendor provide for the transfer of TRS 
customer profile data from the outgoing TRS vendor to the incoming TRS 
vendor.

Federal Communications Commission.
Marlene H. Dortch,
Secretary, Office of the Secretary.
[FR Doc. 2018-01650 Filed 1-29-18; 8:45 am]
 BILLING CODE 6712-01-P