[Federal Register Volume 82, Number 226 (Monday, November 27, 2017)]
[Notices]
[Pages 56025-56026]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-25493]



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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Disease Control and Prevention

[30Day-17-0544]


Agency Forms Undergoing Paperwork Reduction Act Review

    In accordance with the Paperwork Reduction Act of 1995, the Centers 
for Disease Control and Prevention (CDC) has submitted the information 
collection request titled Evaluation of Effectiveness of NIOSH 
Publications: NIOSH Customer Satisfaction and Impact Survey to the 
Office of Management and Budget (OMB) for review and approval. CDC 
previously published a ``Proposed Data Collection Submitted for Public 
Comment and Recommendations'' notice on September 19, 2016 to obtain 
comments from the public and affected agencies. CDC did not receive 
comments related to the previous notice. This notice serves to allow an 
additional 30 days for public and affected agency comments.
    CDC will accept all comments for this proposed information 
collection project. The Office of Management and Budget is particularly 
interested in comments that:
    (a) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (b) Evaluate the accuracy of the agencies estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (c) Enhance the quality, utility, and clarity of the information to 
be collected;
    (d) Minimize the burden of the collection of information on those 
who are to respond, including, through the use of appropriate 
automated, electronic, mechanical, or other technological collection 
techniques or other forms of information technology, e.g., permitting 
electronic submission of responses; and
    (e) Assess information collection costs.
    To request additional information on the proposed project or to 
obtain a copy of the information collection plan and instruments, call 
(404) 639-7570 or send an email to [email protected]. Direct written comments 
and/or suggestions regarding the items contained in this notice to the 
Attention: CDC Desk Officer, Office of Management and Budget, 725 17th 
Street NW., Washington, DC 20503 or by fax to (202) 395-5806. Provide 
written comments within 30 days of notice publication.

Proposed Project

    Evaluation of Effectiveness of NIOSH Publications: NIOSH Customer 
Satisfaction and Impact (CSI) Survey (OMB Control Number 0920-0544, 
Expiration Date 4/30/2010)--Reinstatement with Changes--National 
Institute for Occupational Safety and Health (NIOSH), Centers for 
Disease Control and Prevention (CDC).

Background and Brief Description

    As mandated in the Occupational Safety and Health Act of 1970 (Pub. 
L. 91-596), the mission of the National Institute for Occupational 
Safety and Health (NIOSH) is to conduct research and investigations on 
work-related disease and injury and to disseminate information for 
preventing identified workplace hazards (Sections 20 (a)(1) and (d)). 
NIOSH is proposing a Reinstatement with Changes to continue a two-year 
study to collect stakeholder feedback on the effectiveness of its 
products and their dissemination. This dual responsibility of NIOSH's 
mission recognizes the need to translate research into workplace 
application if it is to impact worker safety and well-being. NIOSH, 
through its communication efforts, seeks to promote greater awareness 
of occupational hazards and their control, influence public policy and 
regulatory action, shape national research priorities, change 
organizational practices and individual behavior, and ultimately, 
improve American working life. NIOSH's primary communication vehicle is 
its series of numbered publications catalogued by the Institute as 
Policy Documents, Technical Documents, and Educational Documents.
    The aforementioned types of documents are available to the public 
through the use of mailing lists, NIOSH eNews, the NIOSH Web site, 
promotion at conferences, and by other means. In FY 2015, combined 
digital downloads and hard copy distributions of NIOSH publications 
registered at over 790,000. Yet, these numbers tell little of whether 
the reports are reaching all of the appropriate audiences, or whether 
the information is perceived as credible and useful by the recipients. 
Therefore, a Customer Satisfaction Survey (CSS) was conducted in 2003 
and a follow-up CSS in 2010 to assess customer satisfaction and 
perceived impact of NIOSH publications. The proposed survey seeks to 
update the data collected for the 2010 survey (OMB Control Number 0920-
0544, expiration date 4/30/10) and gather data on outreach initiatives 
NIOSH has undertaken in recent years. The findings from the study 
completed in 2010 confirmed that NIOSH continues to be a credible 
source of occupational safety and health information, NIOSH 
publications were being used more frequently than in previous years, 
and respondents are relying more on the NIOSH Web site and other 
electronic resources. However, the 2010 CSS also revealed that the 
percentage of respondents who looked to NIOSH for Occupational Safety 
and Health information dropped from 84% in 2003 to 76% in 2009 (2010 
survey data collection). Results from the 2010 CSS suggest that NIOSH 
needs to collaborate more with stakeholder associations to assess the 
needs of those in the OSH community who are not using NIOSH resources. 
Since then, NIOSH has established a partner database, which documents 
the private companies, professional associations, and labor unions 
listed as partners on various projects. Another recommendation is that 
NIOSH develop strategies to increase awareness of electronic resources 
and newsletters and develop a broader range of tools that have direct 
application and provide clearer guidance on policy.
    The currently proposed Customer Satisfaction and Impact (CSI) 
Survey is a reinstatement of the 2010 study with changes to the 
instrument and data collection methods to account for new products and 
technologies that did not exist in 2010. It is an effort by the agency 
to obtain current estimates of consumer use/benefit from NIOSH 
communication products as a whole, as well as to determine the adequacy 
of the agency's circulation/delivery practices in light of changing 
distribution approaches and technologies. The CSI will account for 
changes in NIOSH publications, digital product formats, and new 
dissemination channels emerging since the last collection of survey 
data. As offered with many NIOSH publications, the CSI will also 
solicit more audience-based information that reflects the new media 
environment. Such expansions will yield findings that show how well 
customer service practices at NIOSH have followed the 2003 and 2010 
recommendations, as well as provide insights into how users seek and 
use NIOSH information in the current digital environment.
    NIOSH will direct the survey to members of the following 
occupational safety and health organizations: American Industrial 
Hygiene Association (AIHA), American College of Occupational and 
Environmental

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Medicine (ACOEM), American Association of Occupational Health Nurses 
(AAOHN), American Society of Safety Engineers (ASSE), American 
Insurance Association (AIA), Insurance Loss Control Association (ILCA) 
and National Fire Protection Association (NFPA). NIOSH will randomly 
sample within each of the five following occupational groups: AIHA, 
ACOEM, AAOHN, ASSE, and other (includes members of AIA, ILCA, and 
NFPA). The annual number of respondents is 1500. Each participant will 
complete one of the four data collection instruments, depending on 
whether they are identified as an ``intermediary'' or ``employer'' and 
whether they complete the full or short version.
    NIOSH estimates that it will take 312 total burden hours to 
complete information collections, compared to 205 burden hours 
estimated for the 2010 CSS. There are no costs to the respondents other 
than their time.

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                                      Average
                                                     Number of        Number        burden per     Total burden
      Type of respondent            Form name       respondents    responses per   response  (in       hours
                                                                    respondent        hours)
----------------------------------------------------------------------------------------------------------------
AIHA, AAOHN, ACOEM, ASSE, and   NIOSH Customer               375               1           20/60             125
 Other members.                  Satisfaction
                                 Survey--full
                                 version,
                                 intermediary.
AIHA, AAOHN, ACOEM, ASSE, and   NIOSH Customer               375               1            5/60              31
 Other members.                  Satisfaction
                                 Survey--short
                                 version,
                                 intermediary.
AIHA, AAOHN, ACOEM, ASSE, and   NIOSH Customer               375               1           20/60             125
 Other members.                  Satisfaction
                                 Survey--full
                                 version,
                                 employer.
AIHA, AAOHN, ACOEM, ASSE, and   NIOSH Customer               375               1            5/60              31
 Other members.                  Satisfaction
                                 Survey--short
                                 version,
                                 employer.
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Leroy A. Richardson,
Chief, Information Collection Review Office, Office of Scientific 
Integrity, Office of the Associate Director for Science, Office of the 
Director, Centers for Disease Control and Prevention.
[FR Doc. 2017-25493 Filed 11-24-17; 8:45 am]
 BILLING CODE 4163-18-P