[Federal Register Volume 82, Number 197 (Friday, October 13, 2017)]
[Notices]
[Pages 47775-47776]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-22109]


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NATIONAL FOUNDATION FOR THE ARTS AND THE HUMANITIES

Institute of Museum and Library Services


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Institute of Museum and Library Services, National Foundation 
for the Arts and the Humanities.

ACTION: 30-Day notice of submission of information collection approval 
from the Office of Management and Budget and request for comments.

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SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, IMLS has 
submitted a Generic Information Collection Request (Generic ICR): 
``Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery '' to OMB for approval under the Paperwork 
Reduction Act (PRA).

DATES: Comments must be submitted by November 10, 2017.

ADDRESSES: Send comments regarding these information collections to the 
Office of Information and Regulatory Affairs, Office of Management and 
Budget, 725 Seventeenth Street NW., Washington, DC 20503, Attention: 
FRA Desk Officer. Alternatively, comments may be sent via email to the 
Office of Information and Regulatory Affairs (OIRA), Office of 
Management and Budget, at the following address: 
[email protected].

FOR FURTHER INFORMATION CONTACT: To request additional information, 
please contact Sandra R. Webb, Ph.D., Senior Advisor, Institute of 
Museum and Library Services, 955 L'Enfant Plaza North SW., Suite 4000, 
Washington, DC 20024-2135. Dr. Webb can be reached by Telephone: 202-
653-4718, Fax: 202-653-4601, or by email at [email protected], or by 
teletype (TTY/TDD) for persons with hearing difficulty at 202-653-4614.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback, we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback

[[Page 47776]]

to contribute directly to the improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    The Agency received two comments in response to the 60-day notice 
published in the Federal Register of February 15, 2017 (82 FR 10807).
    Below we provide the projected average estimates for the next three 
years:
    Current Actions: Renew collection of information plan.
    Type of Review: Renewal.
    OMB Number: 0081.
    Agency Number: 3137.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Average Expected Annual Number of activities: 11.
    Annual responses: 9854.
    Frequency of Response: Once per request.
    Average minutes per response: 51 minutes.
    Burden hours: 1578 hours.
    Total Annual Costs: $43,984.71.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    Dated: October 6, 2017.
Kim A. Miller,
Grants Management Specialist, Office of the Chief Financial Officer.
[FR Doc. 2017-22109 Filed 10-12-17; 8:45 am]
BILLING CODE 7036-01-P