[Federal Register Volume 82, Number 144 (Friday, July 28, 2017)]
[Notices]
[Page 35190]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-15980]



[[Page 35190]]

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DEPARTMENT OF DEFENSE

Office of the Secretary

[Docket ID: DOD-2017-HA-0036]


Proposed Collection; Comment Request

AGENCY: Office of the Assistant Secretary of Defense for Health Affairs 
(OASD HA), DoD.

ACTION: 60-Day information collection notice.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
OASD HA is proposing an extension of an existing information 
collection. Comments are invited on: Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; the accuracy of the agency's estimate of the burden of the 
proposed information collection; ways to enhance the quality, utility, 
and clarity of the information to be collected; and ways to minimize 
the burden of the information collection on respondents, including 
through the use of automated collection techniques or other forms of 
information technology.

DATES: Consideration will be given to all comments received by 
September 26, 2017.

ADDRESSES: You may submit comments, identified by docket number and 
title, by any of the following methods:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the instructions for submitting comments.
     Mail: Department of Defense, Office of the Deputy Chief 
Management Officer, Directorate for Oversight and Compliance, 
Regulatory and Advisory Committee Division, 4800 Mark Center Drive, 
Mailbox #24, Suite 08D09B, Alexandria, VA 22350-1700.
    Instructions: All submissions received must include the agency 
name, docket number and title for this Federal Register document. The 
general policy for comments and other submissions from members of the 
public is to make these submissions available for public viewing on the 
Internet at http://www.regulations.gov as they are received without 
change, including any personal identifiers or contact information.
    Any associated form(s) for this collection may be located within 
this same electronic docket and downloaded for review/testing. Follow 
the instructions at http://www.regulations.gov for submitting comments. 
Please submit comments on any given form identified by docket number, 
form number, and title.

FOR FURTHER INFORMATION CONTACT: To request more information on this 
proposed information collection or to obtain a copy of the proposal and 
associated collection instruments, please write to the Decision Support 
Division, Defense Health Agency, ATTN: Dr. Kimberley Aiyelawo, 7700 
Arlington Blvd., Suite 5101, Falls Church, VA 22042-5101, or call 703-
681-3636.

SUPPLEMENTARY INFORMATION:
    Title; Associated Form; and OMB Number: TRICARE Award Fee Provider 
Survey; OMB Control Number 0720-0048.
    Needs and Uses: The information collection requirement is necessary 
to obtain and record TRICARE network civilian provider-user 
satisfaction with the administrative processes/services of managed care 
support contractors (MCSC) in three TRICARE regions within the United 
States (North, West, and South) and three regions internationally 
(Europe, Pacific and Latin America). The survey will obtain TRICARE 
network civilian provider opinions regarding claims processing, 
customer service, and administrative support by the TRICARE regional 
contractors. The reports of findings from these surveys, coupled with 
performance criteria from other sources, will be used by the TRICARE 
Regional Administrative Contracting Officers to determine incentive 
award fee determination.
    Affected Public: Businesses or other for profit; not for-profit 
institutions.
    Annual Burden Hours: 102.
    Number of Respondents: 1,224.
    Responses per Respondent: 1.
    Annual Responses: 1,224.
    Average Burden per Response: 5 minutes per respondent.
    Frequency: Monthly.
    Respondents are TRICARE network providers which are defined as a 
person, business, or institution that provides health care.
    DHA has delegated oversight of the civilian provider network to the 
TRICARE Regional Offices. To improve DHA's oversight of the civilian 
provider network, GAO has recommended OASD HA explore options for 
improving the civilian provider surveys so that the results of the 
surveys could be useful to the DHA and to the contractors in 
identifying civilian provider concerns and developing actions that 
might mitigate concerns and help ensure the adequacy of the civilian 
provider network.
    The goal of this survey effort is to provide regional 
Administrative Contracting Officers with information on provider end-
user satisfaction with the administrative processes/services of MCSC. 
Specifically, confidential telephone surveys of civilian network 
providers will be conducted that focus on three basic business 
functions provided of claims processing, customer service, and 
administrative services by the MCSC.

    Dated: July 25, 2017.
Aaron Siegel,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. 2017-15980 Filed 7-27-17; 8:45 am]
 BILLING CODE 5001-06-P