[Federal Register Volume 82, Number 137 (Wednesday, July 19, 2017)]
[Notices]
[Pages 33070-33071]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-15110]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No. CFPB-2017-0019]


Agency Information Collection Activities: Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Bureau of Consumer Financial Protection (Bureau) is requesting to 
renew the Office of Management and Budget (OMB) approval for an 
existing information collection titled, ``CFPB's Consumer Response 
Intake Form.''

DATES: Written comments are encouraged and must be received on or 
before September 18, 2017 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     Mail: Consumer Financial Protection Bureau (Attention: PRA 
Office), 1700 G Street, NW., Washington, DC 20552.
     Hand Delivery/Courier: Consumer Financial Protection 
Bureau (Attention: PRA Office), 1275 First Street NE., Washington, DC 
20002.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers

[[Page 33071]]

or Social Security numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at 
www.regulations.gov. Requests for additional information should be 
directed to the Consumer Financial Protection Bureau, (Attention: PRA 
Office), 1700 G Street NW., Washington, DC 20552, (202) 435-9575, or 
email: [email protected]. Please do not submit comments to this 
mailbox.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: CFPB's Consumer Response Intake Form.
    OMB Control Number: 3170-0011.
    Type of Review: Extension with change to a currently approved 
collection.
    Affected Public: Individuals or households.
    Estimated Number of Respondents: 3,000,000.
    Estimated Total Annual Burden Hours: 387,500.
    Abstract: The Intake Form is designed to aid consumers in the 
submission of complaints, inquiries, and feedback and to help the 
Bureau fulfill its statutory requirements.\1\ Consumers are able to 
complete and submit information through the Intake Form electronically 
on the Bureau's Web site. Alternatively, respondents may request that 
the Bureau mail a paper copy of the Intake Form, and then mail or fax 
it back to the Bureau; or call to submit a complaint by telephone. The 
questions within the Intake Form prompt respondents for a description 
of, and key facts about, the complaint at issue, the desired 
resolution, contact and account information, information about the 
company they are submitting a complaint about, and previous action 
taken to attempt to resolve the complaint.
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    \1\ See Dodd-Frank Wall Street Reform and Consumer Protection 
Act, Public Law 111-203, Title X, Sections 1013(b)(3), 1021(c)(2), 
and 1034, codified at 12 U.S.C. 5493(b)(3), 5511(c)(2), and 5534.
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    Request for Comments: Comments are invited on: (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of the Bureau, including whether the information will 
have practical utility; (b) The accuracy of the Bureau's estimate of 
the burden of the collection of information, including the validity of 
the methods and the assumptions used; (c) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) Ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology. Comments submitted in response to this 
notice will be summarized and/or included in the request for OMB 
approval. All comments will become a matter of public record.

    Dated: July 11, 2017.
Darrin A. King,
Paperwork Reduction Act Officer, Bureau of Consumer Financial 
Protection.
[FR Doc. 2017-15110 Filed 7-18-17; 8:45 am]
 BILLING CODE 4810-AM-P