[Federal Register Volume 82, Number 116 (Monday, June 19, 2017)]
[Notices]
[Pages 27878-27879]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-12577]


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NATIONAL SCIENCE FOUNDATION


Agency Information Collection Activities: Comment Request

AGENCY: National Science Foundation.

ACTION: Submission for OMB review; comment request.

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SUMMARY: The National Science Foundation (NSF) has submitted the 
following information collection requirement to OMB for review and 
clearance under the Paperwork Reduction Act of 1995. This is the second 
notice for public comment; the first was published in the Federal 
Register on February 15, 2017, and no comments were received. NSF is 
forwarding the proposed renewal submission to the Office of Management 
and Budget (OMB) for clearance simultaneously with the publication of 
this second notice. The full submission may be found at: http://www.reginfo.gov/public/do/PRAMain.
    Comments: Comments are invited on (a) whether the proposed 
collection of information is necessary for the proper performance of 
the functions of the Agency, including whether the information shall 
have practical utility; (b) the accuracy of the Agency's estimate of 
the burden of the proposed collection of information; (c) ways to 
enhance the quality, utility, and clarity of the information on 
respondents, including through the use of automated collection 
techniques or other forms of information technology; and (d) ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.

DATES: Written comments on this notice must be received by July 19, 
2017, to be assured consideration. Comments received after that date 
will be considered to the extent practicable. Send comments to address 
below.

FOR ADDITIONAL INFORMATION CONTACT: Suzanne H. Plimpton, Reports 
Clearance Officer, National Science Foundation, 4201 Wilson Boulevard, 
Suite 1265, Arlington, Virginia 22230; telephone (703) 292-7556; or 
send email to [email protected]. Individuals who use a 
telecommunications device for the deaf (TDD) may call the Federal 
Information Relay Service (FIRS) at 1-800-877-8339, which is accessible 
24 hours a day, 7 days a week, 365 days a year (including federal 
holidays).
    NSF may not conduct or sponsor a collection of information unless 
the collection of information displays a currently valid OMB control 
number and the agency informs potential persons who are to respond to 
the collection of information that such persons are not required to 
respond to the collection of information unless it displays a currently 
valid OMB control number.

SUPPLEMENTARY INFORMATION: 
    Title of collection: NSF Surveys to Measure Customer Service 
Satisfaction.
    OMB Number: 3145-0157.
    Type of Request: Intent to seek approval to renew an information 
collection.
    Abstract:
    Proposed Project: On September 11, 1993, President Clinton issued 
Executive Order 12862, ``Setting Customer Service Standards,'' which 
calls for Federal agencies to provide service that matches or exceeds 
the best service available in the private sector. Section 1(b) of that 
order requires agencies to ``survey customers to determine the kind and 
quality of services they want and their level of satisfaction with 
existing services.'' The National Science Foundation (NSF) has an 
ongoing need to collect information from its customer community 
(primarily individuals and organizations engaged in science and 
engineering research and education) about the quality and kind of 
services it provides and use that

[[Page 27879]]

information to help improve agency operations and services.
    Estimate of Burden: The burden on the public will change according 
to the needs of each individual customer satisfaction survey; however, 
each survey is estimated to take approximately 30 minutes per response.
    Respondents: Will vary among individuals or households; business or 
other for-profit; not-for-profit institutions; farms; federal 
government; state, local or tribal governments.
    Estimated number of responses per survey: This will vary by survey.

    Dated: June 13, 2017.
Suzanne H. Plimpton,
Reports Clearance Officer, National Science Foundation.
[FR Doc. 2017-12577 Filed 6-16-17; 8:45 am]
BILLING CODE 7555-01-P