[Federal Register Volume 82, Number 96 (Friday, May 19, 2017)]
[Notices]
[Page 23010]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-10209]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Administration for Children and Families


Submission for OMB Review; Comment Request

    Title: Community Services Block Grant (CSBG) Model State Plan 
(Revision).
    OMB No.: 0970-0382.
    Description: Section 676 of the Community Services Block Grant 
(CSBG) Act requires States, including the District of Columbia and the 
Commonwealth of Puerto Rico, and U.S. territories applying for CSBG 
funds to submit an application and plan (Model State Plan). The CSBG 
State Plan submitted by States must meet statutory requirements prior 
to being funded with CSBG funds. Applicants have the option to submit a 
detailed plan annually or biannually. Entities that submit a biannual 
plan must provide an abbreviated plan the following year if substantial 
changes to the initial plan will occur.
    In 2015, the Model State Plan was substantially revised by 
automating the form, streamlining the information, and incorporating 
accountability measures that include customer satisfaction information 
from eligible entities that receive a proportional share of CSBG 
funding through State CSBG lead agencies along with technical 
assistance, monitoring, and other programmatic support.
    In fall 2015, the Office of Community Services (OCS) used the 
American Customer Satisfaction Index (ACSI) to obtain feedback from 
CSBG eligible entities about services provided by the state CSBG Lead 
Agencies, as detailed in the new State Accountability Measures. OCS 
also obtained feedback from state CSBG Lead Agencies on services 
provided by the federal agency, as outlined in the new Federal 
Accountability Measures. Both OCS and state CSBG Directors received 
their state survey results in February 2016.
    To support ongoing implementation of state accountability measures 
related to customer satisfaction from eligible entities, OCS plans to 
survey eligible entities using the ACSI survey instrument. No changes 
are planned from the content of the 2015 survey.
    Respondents: CSBG eligible entities.

                                             Annual Burden Estimates
----------------------------------------------------------------------------------------------------------------
                                                                  Number of      Average burden
                 Instrument                      Number of      responses per      hours per       Total burden
                                                respondents       respondent        response          hours
----------------------------------------------------------------------------------------------------------------
ACSI CSBG Eligible Entity Survey............            1035                1               .5            517.5
----------------------------------------------------------------------------------------------------------------

    Estimated Total Annual Burden Hours: 517.5.
    Additional Information: Copies of the proposed collection may be 
obtained by writing to the Administration for Children and Families, 
Office of Planning, Research and Evaluation, 330 C Street SW., 
Washington, DC 20201. Attention Reports Clearance Officer. All requests 
should be identified by the title of the information collection. Email 
address: [email protected].
    OMB Comment: OMB is required to make a decision concerning the 
collection of information between 30 and 60 days after publication of 
this document in the Federal Register. Therefore, a comment is best 
assured of having its full effect if OMB receives it within 30 days of 
publication. Written comments and recommendations for the proposed 
information collection should be sent directly to the following: Office 
of Management and Budget, Paperwork Reduction Project, Email: 
[email protected], Attn: Desk Officer for the Administration 
for Children and Families.

Robert Sargis,
Reports Clearance Officer.
[FR Doc. 2017-10209 Filed 5-18-17; 8:45 am]
BILLING CODE 4184-27-P