[Federal Register Volume 82, Number 54 (Wednesday, March 22, 2017)]
[Notices]
[Pages 14734-14735]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-05627]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Office of the Secretary

[Document Identifier: 0955-0009-60D]


Agency Information Collection Activities; Proposed Collection; 
Public Comment Request

AGENCY: Office of the Secretary, HHS.

[[Page 14735]]


ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
Office of the Secretary (OS), Department of Health and Human Services, 
announces plans to submit an Information Collection Request (ICR), 
described below, to the Office of Management and Budget (OMB). The ICR 
is for extending the use of the approved information collection 
assigned OMB control number 0955-0009 which expires on May 31, 2017. 
Prior to submitting the ICR to OMB, OS seeks comments from the public 
regarding the burden estimate, below, or any other aspect of the ICR.

DATES: Comments on the ICR must be received on or before May 22, 2017.

ADDRESSES: Submit your comments to 
[email protected] or by calling (202) 690-5683.

SUPPLEMENTARY INFORMATION: When submitting comments or requesting 
information, please include the document identifier 0955-0009-60D for 
reference.
    Information Collection Request Title: Customer Relationship 
Management (CRM) Tool.
    OMB No.: 0955-0009.
    Abstract: The Customer Relationship Management (CRM) application is 
a nimble business intelligence tool being used by more than 1,500 users 
at ONC partner organizations and grantees. The CRM collects data from a 
large number of users throughout the United States who are ``on the 
ground'' helping healthcare providers adopt and optimize their IT 
systems, it provides near real-time data about the adoption, 
utilization, and meaningful use of EHR technology. Approximately half 
of all Primary Care Providers in the nation are represented in the CRM 
tool; data points include provider location, credential, specialty, 
whether live on an EHR and what system, whether they've reached MU, the 
time between these, and narrative barriers experienced by many of 
these.
    Need and Proposed Use of the Information: The CRM tool supplements 
and is regularly merged with other data sources both within and outside 
of HHS and tracks program performance and progress towards milestones. 
Combined with ONC's internal analytical capacity, this data provides 
feedback that goes beyond anecdotal evidence and can be turned into 
tangible lessons learned that are used to focus policy and program 
efforts and ultimately achieve concrete outcomes.
    Likely Respondents: HITECH Grantees.
    The total annual burden hours estimated for this ICR are summarized 
in the table below.

                                    Total Estimated Annualized Burden--Hours
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                                                                     Number of    Average burden
                    Form name                        Number of     responses per   per response    Total burden
                                                    respondents     respondent      (in hours)         hours
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CRM Tool--Workforce.............................               7             125             1.5           1,313
CRM Tool--Advance Interoperable HIE Program.....              24              24             1.5             864
CRM Tool--CHP/Academy Health....................               1              12             1.5              18
                                                 ---------------------------------------------------------------
    Total.......................................              32             161             4.5           2,195
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    OS specifically requests comments on (1) the necessity and utility 
of the proposed information collection for the proper performance of 
the agency's functions, (2) the accuracy of the estimated burden, (3) 
ways to enhance the quality, utility, and clarity of the information to 
be collected, and (4) the use of automated collection techniques or 
other forms of information technology to minimize the information 
collection burden.

Terry S. Clark,
Asst. Information Collection Clearance Officer.
[FR Doc. 2017-05627 Filed 3-21-17; 8:45 am]
 BILLING CODE 4150-45-P