[Federal Register Volume 82, Number 30 (Wednesday, February 15, 2017)]
[Notices]
[Pages 10808-10809]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-03045]


=======================================================================
-----------------------------------------------------------------------

NATIONAL SCIENCE FOUNDATION


Notice of Intent To Seek Approval To Renew an Information 
Collection

AGENCY: National Science Foundation.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The National Science Foundation (NSF) is announcing plans to 
request clearance of this collection. In accordance with the 
requirement of the Paperwork Reduction Act of 1995, we are providing 
opportunity for public comment on this action. After obtaining and 
considering public comment, NSF will prepare the submission requesting 
that OMB approve clearance of this collection for no longer than three 
years.

DATES: Written comments on this notice must be received by April 17, 
2017 to be assured of consideration. Comments received after that date 
will be considered to the extent practicable.

ADDRESSES: Contact Suzanne H. Plimpton, Reports Clearance Officer, 
National Science Foundation, 4201 Wilson Boulevard, Suite 1265, 
Arlington, Virginia 22230; telephone (703) 292-7556; or send email to 
[email protected]. Individuals who use a telecommunications device for 
the deaf (TDD) may call the Federal Information Relay Service (FIRS) at 
1-800-877-8339, which is accessible 24 hours a day, 7 days a week, 365 
days a year (including federal holidays). You also may obtain a copy of 
the data collection instrument and instructions from Ms. Plimpton.

SUPPLEMENTARY INFORMATION: 
    Comments: Comments are invited on (a) whether the proposed 
collection of information is necessary for the proper performance of 
the functions of the Agency, including whether the information shall 
have practical utility; (b) the accuracy of the Agency's estimate of 
the burden of the proposed collection of information; (c) ways to 
enhance the quality, utility, and clarity of the information on 
respondents, including through the use of automated collection 
techniques or other forms of information technology; and (d) ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.
    Title of Collection: NSF Surveys to Measure Customer Service 
Satisfaction.
    OMB Number: 3145-0157.
    Expiration Date of Approval: July 31, 2017.

[[Page 10809]]

    Type of Request: Intent to seek approval to renew an information 
collection.
    Abstract:
    Proposed Project: On September 11, 1993, President Clinton issued 
Executive Order 12862, ``Setting Customer Service Standards,'' which 
calls for Federal agencies to provide service that matches or exceeds 
the best service available in the private sector. Section 1(b) of that 
order requires agencies to ``survey customers to determine the kind and 
quality of services they want and their level of satisfaction with 
existing services.'' The National Science Foundation (NSF) has an 
ongoing need to collect information from its customer community 
(primarily individuals and organizations engaged in science and 
engineering research and education) about the quality and kind of 
services it provides and use that information to help improve agency 
operations and services.
    Estimate of Burden: The burden on the public will change according 
to the needs of each individual customer satisfaction survey; however, 
each survey is estimated to take approximately 30 minutes per response.
    Respondents: Will vary among individuals or households; business or 
other for-profit; not-for-profit institutions; farms; federal 
government; state, local or tribal governments.
    Estimated Number of Responses per Survey: This will vary by survey.

    Dated: February 10, 2017.
Suzanne H. Plimpton,
Reports Clearance Officer, National Science Foundation.
[FR Doc. 2017-03045 Filed 2-14-17; 8:45 am]
 BILLING CODE 7555-01-P