[Federal Register Volume 81, Number 229 (Tuesday, November 29, 2016)]
[Notices]
[Pages 85926-85927]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-28743]


=======================================================================
-----------------------------------------------------------------------

ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD

[Docket No. ATBCB-2016-0001]
RIN 3014-0012


Proposed Renewal of Information Collection; OMB Control Number 
3014-0012, Online Architectural Barriers Act (ABA) Complaint Form

AGENCY: Architectural and Transportation Barriers Compliance Board.

ACTION: 30-Day Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: We, the Architectural and Transportation Barriers Compliance 
Board (Access Board), plan to seek renewed approval from the Office of 
Management and Budget (OMB) for the information collection described 
below, namely our Online Architectural Barriers Act (ABA) Complaint 
Form (OMB Control Number 3014-0012), in accordance with the Paperwork 
Reduction Act of 1995. We have been using this complaint form since 
2013 and propose to continue using it for an additional three years. By 
notice published on July 26, 2016, we solicited public comment on the 
proposed collection of information for a period of 60 days. See 81 FR 
48739 (July 26, 2016). One comment was received, but it was not 
relevant to the information collection, and no revisions were made to 
the proposed Online ABA Complaint Form. The purpose of this notice is 
to allow an additional 30 days for public comment.

DATES: Submit comments by December 29, 2016.

ADDRESSES: Written comments should be identified as ``Paperwork 
Reduction Act Comments, U.S. Access Board: ABA Complaint Form'' and 
directed to OMB, Office of Information and Regulatory Affairs, 
Attention: Joe Nye, U.S. Access Board Desk Officer, by email at 
[email protected] or by mail to Room 10235, 725 17th Street 
NW., Washington, DC 20503. Please also send a copy to Mario Damiani, 
Office of the General Counsel, U.S. Access Board, 1331 F Street NW., 
Suite 1000, Washington, DC 20004-1111 or to board.gov">damiani@access-board.gov.

FOR FURTHER INFORMATION CONTACT: For further information regarding this 
proposed information request, contact Mario Damiani, Office of the 
General Counsel, U.S. Access Board, 1331 F Street NW., Suite 1000, 
Washington, DC 20004-1111. Telephone number: 202-272-0050 (voice); 202-
272-0064 (TTY). Email address: board.gov">damiani@access-board.gov.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Online Architectural Barriers Act (ABA) 
Complaint Form.
    OMB Control Number: 3014-0012.
    Type of Request: Renewal of information collection.

Abstract

    The Architectural and Transportation Barriers Compliance Board 
(Access Board) is seeking to renew its information collection for its 
Online Architectural Barriers Act (ABA) Complaint Form. The instrument 
allows complainants to submit a complaint online using a standardized 
Web-based complaint form posted on the agency's Web site, which prompts 
users to provide allegations and other pertinent data necessary for the 
Access Board to investigate their ABA complaint. The online form is 
user-friendly and accessible, and allows for greater efficiency, 
clarity, and timeliness in the complaint filing process. To view the 
Online ABA Complaint Form, please visit: http://cts.access-board.gov/formsiq/form.do?formset_id=2&;ds=fdd&reload=true#.

Use of the Information

    The Access Board enforces the ABA by investigating complaints 
submitted by members of the public concerning buildings or facilities 
designed, altered, or built by or on behalf of the federal government, 
leased by the federal government, or financed with federal funds. The 
Access Board uses the information provided by complainants concerning 
the building or facility and alleged accessibility barriers, along with 
any photographs or other supporting documentation which may be 
provided, to conduct its investigation. If complainants choose to 
provide personal contact information, which is optional, that 
information is not disclosed outside the agency without the written 
permission of the complainant.

Detailed Description of the Instrument

    As noted above, the Online ABA Complaint Form is a standardized, 
web-based form available on the Access Board's Web site, and it can be 
filed 24 hours per day, seven days per week. Over 90 percent of 
complaints the Access Board receives each year are submitted using the 
Online ABA Complaint Form; the remainder are submitted in writing 
(without use of a form) by email, mail, or fax.
    The Online ABA Complaint Form first prompts complainants to 
complete the form fields for the name and address of the building or 
facility. Second, complainants must select a barrier category from a 
drop-down menu (e.g., doors, accessible routes, parking, etc.) for each 
barrier they allege to exist, then describe each barrier. Third, 
complainants are prompted to provide personal information, including 
their name, address, telephone number(s), and email address; again, 
this information is entirely optional, as complaints can be submitted 
anonymously. Complainants also have the option to attach electronic 
files containing pictures, drawings, or other relevant documents to the 
online complaint form when it is filed. Once any additional information 
is attached and the complaint is submitted, the system provides 
complainants confirmation that their complaint has been submitted 
successfully, together with an automatically generated complaint number 
for them to use when making inquiries about the status of their 
complaint.
    We note that use of the Online ABA Complaint Form has greatly 
improved the completeness of the information included in complaints 
that are submitted for investigation, and that this in turn has 
expedited the processing of complaints.

Estimate of Burden

    Public reporting burden for this collection of information is 
estimated to average less than 30 minutes to complete the Online ABA 
Complaint Form, depending on the number of alleged barriers the 
complainant identifies.
    There is no financial burden on the complainant. Use of the online 
form relieves much of the burden that the prior practice of using a 
paper complaint form put on complainants by

[[Page 85927]]

making it clear which information is required and which is optional, 
and by essentially walking complainants through the process, step-by-
step. As noted above, over 90 percent of all ABA complaints are 
submitted using the online form, though the Access Board continues to 
accept written complaints (without the use of any form) submitted by 
email, mail, or fax for complainants who prefer or need to use these 
filing methods.
    Respondents: Individuals.
    Estimated Number of Responses: 200 responses annually.
    Frequency of Responses: Nearly all complainants only ever file one 
ABA complaint. Approximately 200 individuals file ABA complaints with 
the Access Board each year.
    Estimated Total Annual Burden on Respondents: Each Online ABA 
Complaint Form takes approximately 30 minutes to complete, for a total 
of 100 hours annually (200 complaints x .5 hours). There is no 
financial burden on complainants.

Comments Requested

    Comments are invited on (a) whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information will have practical 
utility; (b) the accuracy of the estimated burden of the proposed 
collection of information; (c) ways to enhance the quality, utility, 
and clarity of the information from respondents; and (d) ways to 
minimize the burden of the collection of information on those who are 
to respond.

David M. Capozzi,
Executive Director.
[FR Doc. 2016-28743 Filed 11-28-16; 8:45 am]
 BILLING CODE P