[Federal Register Volume 81, Number 181 (Monday, September 19, 2016)]
[Notices]
[Pages 64157-64159]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-22447]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Disease Control and Prevention
[60Day-16-160544; Docket No. CDC-2016-0088]
Proposed Data Collection Submitted for Public Comment and
Recommendations
AGENCY: Centers for Disease Control and Prevention (CDC), Department of
Health and Human Services (HHS).
ACTION: Notice with comment period.
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SUMMARY: The Centers for Disease Control and Prevention (CDC), as part
of its continuing efforts to reduce public burden and maximize the
utility of government information, invites the general public and other
Federal agencies to take this opportunity to comment on proposed and/or
continuing information collections, as required by the Paperwork
Reduction Act of 1995. This notice invites comment on a proposed
information collection plan entitled Evaluation of Effectiveness of
NIOSH Publications: NIOSH Customer Satisfaction and Impact Survey.
DATES: Written comments must be received on or before November 18,
2016.
ADDRESSES: You may submit comments, identified by Docket No. CDC-2016-
0088 by any of the following methods:
Federal eRulemaking Portal: Regulations.gov. Follow the
instructions for submitting comments.
Mail: Leroy A. Richardson, Information Collection Review
Office, Centers for Disease Control and Prevention, 1600 Clifton Road
NE., MS-D74, Atlanta, Georgia 30329.
Instructions: All submissions received must include the agency name
and Docket Number. All relevant comments received will be posted
without change to Regulations.gov, including any personal information
provided. For access to the docket to read background documents or
comments received, go to Regulations.gov.
Please note: All public comment should be submitted through the
Federal eRulemaking portal (Regulations.gov) or by U.S. mail to the
address listed above.
FOR FURTHER INFORMATION CONTACT: To request more information on the
proposed project or to obtain a copy of the information collection plan
and instruments, contact the Information Collection Review Office,
Centers for Disease Control and Prevention, 1600 Clifton Road NE., MS-
D74, Atlanta, Georgia 30329; phone: 404-639-7570; Email: [email protected].
SUPPLEMENTARY INFORMATION: Under the Paperwork Reduction Act of 1995
(PRA) (44 U.S.C. 3501-3520), Federal agencies must obtain approval from
the Office of Management and Budget (OMB) for each collection of
information they conduct or sponsor. In addition, the PRA also requires
Federal agencies to provide a 60-day notice in the Federal Register
concerning each proposed collection of information, including each new
proposed collection, each proposed extension of existing collection of
information, and each reinstatement of previously approved information
collection before submitting the collection to OMB for approval. To
comply with this requirement, we are
[[Page 64158]]
publishing this notice of a proposed data collection as described
below.
Comments are invited on: (a) Whether the proposed collection of
information is necessary for the proper performance of the functions of
the agency, including whether the information shall have practical
utility; (b) the accuracy of the agency's estimate of the burden of the
proposed collection of information; (c) ways to enhance the quality,
utility, and clarity of the information to be collected; (d) ways to
minimize the burden of the collection of information on respondents,
including through the use of automated collection techniques or other
forms of information technology; and (e) estimates of capital or start-
up costs and costs of operation, maintenance, and purchase of services
to provide information. Burden means the total time, effort, or
financial resources expended by persons to generate, maintain, retain,
disclose or provide information to or for a Federal agency. This
includes the time needed to review instructions; to develop, acquire,
install and utilize technology and systems for the purpose of
collecting, validating and verifying information, processing and
maintaining information, and disclosing and providing information; to
train personnel and to be able to respond to a collection of
information, to search data sources, to complete and review the
collection of information; and to transmit or otherwise disclose the
information.
Proposed Project
Evaluation of Effectiveness of NIOSH Publications (OMB Control No.
0920-0544, Expired 4/30/2010)--Reinstatement with Change--National
Institute for Occupational Safety and Health (NIOSH), Centers for
Disease Control and Prevention (CDC).
Background and Brief Description
As mandated in the Occupational Safety and Health Act of 1970 (Pub.
L. 91-596), the mission of the National Institute for Occupational
Safety and Health (NIOSH) is to conduct research and investigations on
work-related disease and injury and to disseminate information for
preventing identified workplace hazards (Sections 20(a)(1) and (d),
Attachment 1). NIOSH is proposing a two-year study to collect
stakeholder feedback on the effectiveness of NIOSH products and their
dissemination. This dual responsibility recognizes the need to
translate research into workplace application if it is to impact worker
safety and well-being.
NIOSH, through its communication efforts, seeks to promote greater
awareness of occupational hazards and their control, influence public
policy and regulatory action, shape national research priorities,
change organizational practices and individual behavior, and
ultimately, improve American working life. NIOSH's primary
communication vehicle is its series of numbered publications catalogued
by the Institute as Policy Documents, Technical Documents, and
Educational Documents.
The aforementioned types of documents are available to the public
through the use of mailing lists, NIOSH eNews, the NIOSH Web site,
promotion at conferences, and by other means. In Fiscal Year 2015,
combined digital downloads and hard copy distributions of NIOSH
publications registered at over 790,000. Yet, these numbers tell little
of whether the reports are reaching all of the appropriate audiences,
or whether the information is perceived as credible and useful by the
recipients. Therefore, a Customer Satisfaction Survey (CSS) was
conducted in 2003 and a follow-up CSS in 2010 to assess customer
satisfaction and perceived impact of NIOSH publications.
The proposed survey seeks to update the data collected for the 2010
survey (OMB Control No. 0920-0544) and gather data on outreach
initiatives NIOSH has undertaken in recent years. The findings reported
in 2010 confirmed that NIOSH continues to be a credible source of
occupational safety and health information, NIOSH publications were
being used more frequently than in previous years, and respondents are
relying more on the NIOSH Web site and other electronic resources. With
regard to having read or referred to a NIOSH product or resource in the
past, 82% of the total respondents said they had, and responses grouped
by organization--AAOHN (80%), ACOEM (71%), AIHA (90%), and ASSE (85%)--
also show an increase. However, the 2010 CSS also revealed that the
percentage of respondents who looked to NIOSH for OSH information
dropped from 84% in 2003 to 76% in 2009 (when the 2010 survey data were
collected).
Results from the 2010 CSS suggest that NIOSH needs to partner more
with stakeholder associations to assess the needs of those in the OSH
community who are not using NIOSH resources. Since then, NIOSH has
established a partner database, which documents the private companies,
professional associations, and labor unions listed as partners on
various projects. Another recommendation is that NIOSH develop
strategies to increase awareness of electronic resources and
newsletters. NIOSH has since established additional notifications, such
as the monthly Research Rounds (http://www.cdc.gov/niosh/research-rounds/) that highlights research conducted at NIOSH. There also is the
NIOSH Science Blog (http://blogs.cdc.gov/niosh-science-blog/) with
articles on NIOSH research, products, and timely topics of interest to
workers, employers, and other stakeholders. The NIOSH Web site also has
expanded its offerings of video and multimedia products.
The third recommendation from the 2010 survey was that NIOSH
develop a broader range of tools that have direct application and
provide clearer guidance on policy. In addition to being offered as a
downloadable PDF document, the Pocket Guide to Chemical Hazards,
NIOSH's most popular product, is being offered as a mobile app as well
as a PDF document, both of which can be downloaded from the NIOSH Web
site (http://www.cdc.gov/niosh/npg/). As a larger strategy that
addresses the aforementioned recommendations, NIOSH launched a 5-year
Web Plan that considers the direction of the Institute's work and
reviews the history of the NIOSH Web. The plan identifies five key Web
challenges NIOSH will experience in 2015-2019: Adapting web content for
mobile web delivery, preparing for growth of digital products and
dissemination, sustainability of new digital products, developing a
future strategy for new communication products and technology, and
addressing projected staffing needs. Various goals have been identified
as critical to maintaining NIOSH Web effectiveness in the next five
years.
The currently proposed Customer Satisfaction and Impact (CSI)
Survey, is an effort by the agency to obtain current estimates of
consumer use/benefit from NIOSH communication products as a whole, as
well as to determine the adequacy of the agency's circulation/delivery
practices in light of changing distribution approaches and
technologies. The CSI will account for changes in NIOSH publications,
digital product formats, and new dissemination channels emerging since
survey data were last collected. The CSI will also solicit more
audience-based information that reflects the new media environment in
which many NIOSH publications are offered. Such expansions will yield
findings that show how well customer service practices at NIOSH have
followed the 2003 and 2010 recommendations, as well as provide insights
into how users seek and use
[[Page 64159]]
NIOSH information in the current digital environment.
The survey will be directed to the community of occupational safety
and health (OSH) professionals as well as business and trade
association intermediaries as this audience represents the primary and
traditional customer base for NIOSH information materials.
Intermediaries use their connections to small businesses and other
organizations to disseminate information to stakeholders who might not
otherwise receive it. Intermediaries include occupational health
service providers, labor organizations, chambers of commerce, and
insurance companies.
NIOSH estimates that it will take 315 total burden hours to
complete information collections, compared to 204 burden hours
estimated for the 2010 CSS. There are no costs to the respondents other
than their time.
Customer Satisfaction and Impact (CSI) Survey:
Estimated Annualized Burden Hours
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Number of Average burden
Type of respondents Form name Number of responses per per response Total burden
respondents respondent (in hrs.) (in hrs.)
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AIHA members.................. NIOSH Customer 150 1 20/60 50
Satisfaction
Survey--full
version.
AIHA Members.................. NIOSH Customer 150 1 5/60 13
Satisfaction
Survey--full
version.
AAOHN Members................. NIOSH Customer 150 1 20/60 50
Satisfaction
Survey--full
version Work,.
AAOHN Members................. NIOSH Customer 150 1 5/60 13
Satisfaction
Survey--short
version.
ACOEM members................. NIOSH Customer 150 1 20/60 50
Satisfaction
Survey--full
version.
ACOEM members................. NIOSH Customer 150 1 5/60 13
Satisfaction
Survey--short
version.
ASSE members.................. NIOSH Customer 150 1 20/60 50
Satisfaction
Survey--full
version.
ASSE members.................. NIOSH Customer 150 1 5/60 13
Satisfaction
Survey--short
version.
Other members*................ NIOSH Customer 150 1 20/60 50
Satisfaction
Survey--full
version.
Other members................. NIOSH Customer 150 1 5/60 13
Satisfaction
Survey--short
version.
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Total..................... ................ .............. .............. .............. 315
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Leroy A. Richardson,
Chief, Information Collection Review Office, Office of Scientific
Integrity, Office of the Associate Director for Science, Office of the
Director, Centers for Disease Control and Prevention.
[FR Doc. 2016-22447 Filed 9-16-16; 8:45 am]
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