[Federal Register Volume 81, Number 132 (Monday, July 11, 2016)]
[Proposed Rules]
[Pages 44801-44812]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-16132]
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BUREAU OF CONSUMER FINANCIAL PROTECTION
12 CFR Part 1016
[Docket No. CFPB-2016-0032]
RIN 3170-AA60
Annual Privacy Notice Requirement Under the Gramm-Leach-Bliley
Act (Regulation P)
AGENCY: Bureau of Consumer Financial Protection.
ACTION: Proposed rule.
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SUMMARY: The Bureau of Consumer Financial Protection (Bureau) is
proposing to amend Regulation P, which requires, among other things,
that financial institutions provide an annual notice describing their
privacy policies and practices to their customers. The amendment would
implement a December 2015 statutory amendment to the Gramm-Leach-Bliley
Act providing an exception to this annual notice requirement for
financial institutions that meet certain conditions.
DATES: Comments must be received on or before August 10, 2016.
ADDRESSES: You may submit comments, identified by Docket No. CFPB-2016-
0032 or RIN 3170-AA60, by any of the following methods:
Electronic: http://www.regulations.gov. Follow the
instructions for submitting comments.
Mail: Monica Jackson, Office of the Executive Secretary,
Consumer Financial Protection Bureau, 1700 G Street NW., Washington, DC
20552.
Hand Delivery/Courier: Monica Jackson, Office of the
Executive Secretary, Consumer Financial Protection Bureau, 1275 First
Street NE., Washington, DC 20002.
Instructions: All submissions should include the agency name and
docket number or Regulatory Information Number (RIN) for this
rulemaking. Because paper mail in the Washington, DC area and at the
Bureau is subject to delay, commenters are encouraged to submit
comments electronically. In general, all comments received will be
posted without change to http://www.regulations.gov. In addition,
comments will be available for public inspection and copying at 1275
First Street NE., Washington, DC 20002 on official business days
between the hours of 10 a.m. and 5 p.m. Eastern Time. You can make an
appointment to inspect the documents by telephoning (202) 435-7275.
All comments, including attachments and other supporting materials,
will become part of the public record and subject to public disclosure.
Sensitive personal information, such as account numbers or Social
Security numbers, should not be included. Comments generally will not
be edited to remove any identifying or contact information.
FOR FURTHER INFORMATION CONTACT: Joseph Devlin and Nora Rigby,
Counsels; Office of Regulations, at (202) 435-7700.
SUPPLEMENTARY INFORMATION:
I. Summary of the Proposed Rule
Title V, Subtitle A of the Gramm-Leach-Bliley Act (GLBA) \1\ and
Regulation P, which implements the GLBA, mandate that financial
institutions provide their customers with annual notices regarding
those institutions' privacy policies. If
[[Page 44802]]
financial institutions share certain consumer information with
particular types of third parties, the annual notices must also provide
customers with an opportunity to opt out of the sharing. Regulation P
sets forth requirements for how financial institutions must deliver
these annual privacy notices. In certain circumstances, Regulation P
permits financial institutions to use an alternative delivery method to
provide annual notices. This method requires, among other things, that
the annual notice be posted on a financial institution's Web site.
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\1\ 15 U.S.C. 6801 through 6809.
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On December 4, 2015, Congress amended the GLBA as part of the
Fixing America's Surface Transportation Act (FAST Act). This amendment,
titled Eliminate Privacy Notice Confusion,\2\ added new GLBA section
503(f). This subsection provides an exception under which financial
institutions that meet certain conditions are not required to provide
annual privacy notices to customers. Section 503(f)(1) requires that to
qualify for this exception, a financial institution must not share
nonpublic personal information about customers except as described in
certain statutory exceptions. (Sharing as described in these specified
statutory exceptions does not trigger the customer's statutory right to
opt out of the financial institution's sharing.) In addition, section
503(f)(2) requires that the financial institution must not have changed
its policies and practices with regard to disclosing nonpublic personal
information from those that the institution disclosed in the most
recent privacy notice it sent.
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\2\ FAST Act, Public Law 114-94, section 75001.
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The Bureau proposes to amend Regulation P to implement this GLBA
amendment. As part of its implementing proposal, the Bureau also
proposes to amend Regulation P to provide timing requirements for
delivery of annual privacy notices if a financial institution that
qualified for this annual notice exception later changes its policies
or practices in such a way that it no longer qualifies for the
exception. The Bureau further proposes to remove the Regulation P
provision that allows for use of the alternative delivery method for
annual privacy notices because the Bureau believes the alternative
delivery method will no longer be used in light of the annual notice
exception. Finally, the Bureau proposes to amend Regulation P to make a
technical correction to one of its definitions.
II. Background
A. The Statute and Regulation
The GLBA was enacted into law in 1999 and governs the privacy
practices of a broad range of financial institutions.\3\ Rulemaking
authority to implement the GLBA privacy provisions was initially spread
among many agencies. The Federal Reserve Board (Board), the Office of
Comptroller of the Currency (OCC), the Federal Deposit Insurance
Corporation (FDIC), and the Office of Thrift Supervision (OTS) jointly
adopted final rules in 2000 to implement the notice requirements of the
GLBA.\4\ The National Credit Union Administration (NCUA), Federal Trade
Commission (FTC), Securities and Exchange Commission (SEC), and
Commodity Futures Trading Commission (CFTC) were part of the same
interagency process, but each of these agencies issued separate
rules.\5\ In 2009, all of the agencies with the authority to issue
rules to implement the GLBA privacy provisions issued a joint final
rule with a model form that financial institutions could use, at their
option, to provide required initial and annual disclosures.\6\
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\3\ Public Law 106-102, 113 Stat. 1338 (1999).
\4\ 65 FR 35162 (June 1, 2000).
\5\ 65 FR 31722 (May 18, 2000) (NCUA final rule); 65 FR 33646
(May 24, 2000) (FTC final rule); 65 FR 40334 (June 29, 2000) (SEC
final rule); 66 FR 21236 (Apr. 27, 2001) (CFTC final rule).
\6\ 74 FR 62890 (Dec. 1, 2009).
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In 2011, the Dodd-Frank Wall Street Reform and Consumer Protection
Act (Dodd-Frank Act) \7\ transferred GLBA privacy notice rulemaking
authority from the Board, NCUA, OCC, OTS, the FDIC, and the FTC (in
part) to the Bureau.\8\ The Bureau then restated the implementing
regulations in Regulation P, 12 CFR part 1016, in late 2011.\9\
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\7\ Public Law 111-203, 124 Stat. 1376 (2010).
\8\ Public Law 111-203, section 1093. The FTC retained
rulewriting authority over any financial institution that is a
person described in 12 U.S.C. 5519 (i.e., motor vehicle dealers
predominantly engaged in the sale and servicing of motor vehicles,
the leasing and servicing of motor vehicles, or both).
\9\ 76 FR 79025 (Dec. 21, 2011).
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The Bureau has the authority to promulgate GLBA privacy rules for
depository institutions and many non-depository institutions. However,
rulewriting authority with regard to securities and futures-related
companies is vested in the SEC and CFTC, respectively, and rulewriting
authority with respect to certain motor vehicle dealers is vested in
the FTC.\10\ The four agencies are required to consult with each other
and with representatives of State insurance authorities to assure, to
the extent possible, consistency and comparability between implementing
rules.\11\ Toward that end, the Bureau has consulted and coordinated
with these agencies and with the National Association of Insurance
Commissioners (NAIC) concerning this proposed rule. The Bureau has also
consulted with prudential regulators and other appropriate Federal
agencies, as required under Section 1022 of the Dodd-Frank Act as part
of its general rulewriting process.\12\
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\10\ 15 U.S.C. 6804; 12 CFR 1016.1(b).
\11\ 15 U.S.C. 6804(a)(2).
\12\ 12 U.S.C. 5512(b)(2)(B).
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The GLBA and Regulation P require that financial institutions
provide consumers with certain notices describing their privacy
policies.\13\ Financial institutions are generally required to provide
an initial notice of these policies when a customer relationship is
established and to provide an annual notice to customers every year
that the customer relationship continues.\14\ Except as otherwise
authorized in the regulation, if a financial institution chooses to
disclose nonpublic personal information about a consumer to a
nonaffiliated third party other than as described in its initial
notice, the institution is also required to deliver a revised privacy
notice.\15\ The types of information required to be included in the
initial, annual, and revised notices are identical. Each notice must
describe whether and how the financial institution shares consumers'
nonpublic personal information with other entities.\16\ The notices
must also briefly describe how financial institutions protect the
nonpublic personal information they collect and maintain.\17\
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\13\ When a financial institution has a continuing relationship
with the consumer, an annual privacy notice is required and the
consumer is then referred to as a ``customer.'' 12 CFR 1016.3(i);
1016.3(j)(1).
\14\ 12 CFR 1016.4(a)(1); 12 CFR 1016.5(a)(1). Financial
institutions are also required to provide initial notices to
consumers before disclosing any nonpublic personal information to a
nonaffiliated third party outside of certain exceptions. 12 CFR
1016.4(a)(2).
\15\ 12 CFR 1016.8.
\16\ 12 CFR 1016.6(a)(1)-(5), (9).
\17\ 12 CFR 1016.6(a)(8).
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Section 502 of the GLBA and Regulation P also require that initial,
annual, and revised notices provide information about the right to opt
out of certain financial institution sharing of nonpublic personal
information with some types of nonaffiliated third parties. For
example, a mortgage customer has the right to opt out of a financial
institution disclosing his or her name and address to an unaffiliated
home insurance company. On the other hand, a financial institution is
not required to
[[Page 44803]]
allow a consumer to opt out of the institution's disclosure of his or
her nonpublic personal information to third party service providers and
pursuant to joint marketing arrangements subject to certain
requirements; disclosures relating to maintaining and servicing
accounts, securitization, law enforcement and compliance, and consumer
reporting; and certain other disclosures described in the GLBA and
Regulation P as exceptions to the opt-out requirement.\18\
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\18\ 15 U.S.C. 6802(b)(2), (e); 12 CFR 1016.13, 1016.14,
1016.15.
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In addition to opt-out rights under the GLBA, annual privacy
notices also may include information about certain consumer opt-out
rights under the Fair Credit Reporting Act (FCRA). The privacy notices
under the GLBA/Regulation P and affiliate disclosures under the FCRA/
Regulation V interact in two ways. First, section 603(d)(2)(A)(iii) of
the FCRA excludes from that statute's definition of a consumer report
\19\ the sharing of certain information about a consumer with the
institution's affiliates if the consumer is notified of such sharing
and is given an opportunity to opt out.\20\ Section 503(c)(4) of the
GLBA and Regulation P require financial institutions to incorporate
into any required Regulation P notices the notification and opt-out
disclosures provided pursuant to section 603(d)(2)(A)(iii) of the FCRA,
if the institution provides such disclosures.\21\
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\19\ The FCRA defines ``consumer report'' generally as ``any
written, oral, or other communication of any information by a
consumer reporting agency bearing on a consumer's credit worthiness,
credit standing, credit capacity, character, general reputation,
personal characteristics, or mode of living which is used or
expected to be used or collected in whole or in part for the purpose
of serving as a factor in establishing the consumer's eligibility
for: (A) Credit or insurance to be used primarily for personal,
family, or household purposes; (B) employment purposes; or (C) any
other purpose authorized under section 1681b of this title.'' 15
U.S.C. 1681a(d).
\20\ 15 U.S.C. 1681a(d)(2)(A)(iii).
\21\ 15 U.S.C. 6803(c)(4); 12 CFR 1016.6(a)(7).
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Second, section 624 of the FCRA and Regulation V's Affiliate
Marketing Rule provide that an affiliate of a financial institution
that receives certain information (e.g., transaction history) \22\ from
the institution about a consumer may not use the information to make
solicitations for marketing purposes unless the consumer is notified of
such use and provided with an opportunity to opt out of that use.\23\
Section 624 of the FCRA and Regulation V also permit (but do not
require) financial institutions to incorporate any opt-out disclosures
provided under section 624 of the FCRA and subpart C of Regulation V
into privacy notices provided pursuant to the GLBA and Regulation
P.\24\
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\22\ The type of information to which section 624 applies is
information that would be a consumer report, but for the exclusions
provided by section 603(d)(2)(A)(i), (ii), or (iii) of the FCRA
(i.e., a report solely containing information about transactions or
experiences between the consumer and the institution making the
report, communication of that information among persons related by
common ownership or affiliated by corporate control, or
communication of other information as discussed above).
\23\ 15 U.S.C. 1681s-3 and 12 CFR pt. 1022, subpart C.
\24\ 15 U.S.C. 1681s-3(b); 12 CFR 1022.23(b).
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B. The Alternative Delivery Method for Annual Privacy Notices
In pursuit of the Bureau's goal of reducing unnecessary or unduly
burdensome regulations, the Bureau in December 2011 issued a Request
for Information (RFI) seeking specific suggestions from the public for
streamlining regulations the Bureau had inherited from other Federal
agencies. In that RFI, the Bureau specifically identified the annual
privacy notice as a potential opportunity for streamlining and
solicited comment on possible alternatives to delivering the annual
privacy notice.\25\ Numerous industry commenters responded to the RFI
by advocating for the elimination or limitation of the annual notice
requirement.
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\25\ 76 FR 75825, 75828 (Dec. 5, 2011).
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Financial institutions historically have provided annual notices
generally by U.S. postal mail.\26\ In 2014, the Bureau adopted a rule
to allow financial institutions to use an alternative delivery method
to provide annual privacy notices through posting the notices on their
Web sites if they meet certain conditions.\27\ Specifically, financial
institutions can use the alternative delivery method for annual notices
if: (1) No opt-out rights are triggered by the financial institution's
information sharing practices under the GLBA; (2) no FCRA section 603
opt-out notices are required to appear on the annual notice and any
opt-outs required by FCRA section 624 had previously been provided, if
applicable, or the annual notice is not the only notice provided to
satisfy those requirements; (3) the information included in the annual
notice has not changed since the customer received the previous notice;
and (4) the financial institution uses the model form provided in
Regulation P as its annual notice.
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\26\ Regulation P, however, does allow financial institutions to
provide notices electronically (e.g., by email) with consent. 12 CFR
1016.9(a) (stating that a financial institution may deliver the
notice electronically if the consumer agrees). The Bureau believes
that most consumers do not receive privacy notices electronically.
\27\ 79 FR 64057 (revising 12 CFR 1016.9(c)). The Bureau's
alternative delivery method became effective on October 28, 2014.
Id.
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In addition, to assist customers with limited or no access to the
internet, an institution using the alternative delivery method is
required to mail annual notices to customers who request them by
telephone. To make customers aware that its annual privacy notice is
available through the Web site or by phone, the institution is required
to include a clear and conspicuous statement of availability at least
once per year on an account statement, coupon book, or a notice or
disclosure the institution issues under any provision of law.
C. Statutory Amendment
On December 4, 2015, Congress amended the GLBA as part of the FAST
Act. This amendment, titled Eliminate Privacy Notice Confusion,\28\
added new GLBA section 503(f), which provides an exception under which
financial institutions that meet two conditions are not required to
provide annual notices to customers.\29\ New GLBA section 503(f)(1)
states the first condition for the annual notice exception: That a
financial institution must provide nonpublic personal information only
in accordance with certain exceptions in GLBA; providing nonpublic
personal information under these exceptions does not trigger consumer
opt-out rights.\30\ New GLBA section 503(f)(2) states the second
condition for the annual notice exception: That a financial institution
must not have changed its policies and practices with regard to
disclosing nonpublic personal information from the policies and
practices that were disclosed in the most recent disclosure sent to
consumers in accordance with GLBA section 503. The statutory amendment
became effective upon enactment in December 2015. This proposed rule
would implement the statutory amendment.
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\28\ FAST Act, Public Law 114-94, section 75001.
\29\ The Bureau notes that a financial institution that
qualifies for the annual notice exception could provide a privacy
notice to a customer without jeopardizing the availability of the
exception, such as in response to a customer specifically requesting
a copy of the notice.
\30\ These provisions are GLBA section 502(b)(2) or (e) and are
incorporated into existing Regulation P at Sec. 1016.13, Sec.
1016.14, and Sec. 1016.15. They provide exceptions from the
requirement that a financial institution provide notice and an
opportunity to opt out of sharing nonpublic personal information
with a nonaffiliated third party.
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[[Page 44804]]
D. Effective Date
As discussed above, the statutory exception to the annual notice
requirement is already effective. The Bureau contemplates that these
proposed amendments to Regulation P would be effective 30 days after
any final rule is published in the Federal Register.
E. Privacy Considerations
In developing this proposed rule, the Bureau considered its
potential impact on consumer privacy. The proposed rule would not
affect the collection or use of consumers' nonpublic personal
information by financial institutions. The proposal implements a new
statutory exception to limit the circumstances under which financial
institutions subject to Regulation P will be required to deliver annual
privacy notices to their customers. Delivery of annual privacy notices
is required under the proposal if financial institutions make certain
types of changes to their privacy policies or if their annual notices
afford customers the right to opt out of financial institutions'
sharing of customers' nonpublic personal information under the GLBA.
The statutory exception does not affect the requirement to deliver an
initial privacy notice, and all consumers will continue to receive such
notices describing the privacy policies of any financial institutions
with which they do business to the extent currently required.
III. Legal Authority
The Bureau is issuing this proposed rule pursuant to its authority
under section 504 of the GLBA, as amended by section 1093 of the Dodd-
Frank Act.\31\ The Bureau is also issuing this rule pursuant to its
authority under sections 1022 and 1061 of the Dodd-Frank Act.\32\ The
Bureau seeks comment on all aspects of the proposal.
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\31\ 15 U.S.C. 6804.
\32\ 12 U.S.C. 5512, 5581.
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IV. Section-by-Section Analysis
Section 1016.3 Definitions
3(s)(1)
In addition to proposed changes below to implement the amendment to
GLBA section 503, the Bureau proposes a technical amendment to a
definition in Regulation P. Regulation P's substantive requirements,
including the requirement to deliver privacy notices, are generally
imposed upon entities that meet the definition of ``You'' in Sec.
1016.3(s)(1). That provision defines ``You'' as a ``financial
institution or other person for which the Bureau has rulemaking
authority under section 504(a)(1)(A) of the GLBA.'' The Bureau has
rulemaking authority over entities other than financial institutions
pursuant to GLBA section 504(a)(1)(A).\33\ The statute's privacy notice
requirements, however, specifically only apply to financial
institutions.\34\ The Bureau therefore believes that the definition of
``You'' in Sec. 1016.3(s)(1) should be limited to financial
institutions.
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\33\ Such rulemaking authority has been exercised with respect
to nonaffiliated third parties to which a financial institution
discloses nonpublic personal information and that third party's
affiliates for purposes of GLBA section 502(c)'s limits on reuse of
information. See 12 CFR 1016.11(c)-(d).
\34\ See GLBA sections 502(a)-(b) and 503(a).
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To ensure consistency between Regulation P and the GLBA, the Bureau
proposes a technical amendment to Sec. 1016.3(s)(1) to remove ``or
other persons.'' With this change, the definition of ``You'' is limited
to financial institutions. The Bureau does not believe this technical
amendment to Sec. 1016.3(s)(1) will change the settled understanding
of the scope of Regulation P's privacy notice requirements. Instead,
the Bureau believes it will clarify that the scope of Regulation P's
privacy notice requirements is consistent with the understanding of
stakeholders. The Bureau invites comment on this proposed technical
amendment.
Section 1016.5 Annual Privacy Notice to Customers Required
5(a) General Rule
The proposed rule would amend the general requirement in Sec.
1016.5(a)(1) that financial institutions provide annual notices, to
clarify that the Bureau has added an exception to this requirement in
Sec. 1016.5(e) to incorporate the amendment to GLBA section 503.
5(e) Exception to Annual Notice Requirement
The Bureau proposes to add new Sec. 1016.5(e) to incorporate into
Regulation P the exception created by new section 503(f) of the GLBA.
Under proposed Sec. 1016.5(e), as in section 503(f), a financial
institution would be exempt from providing an annual notice if it meets
the two conditions described below.
5(e)(1) When Exception Available
5(e)(1)(i)
New GLBA section 503(f)(1) states the first condition for the
annual privacy notice exception: That a financial institution provide
nonpublic personal information only in accordance with the provisions
of subsection (b)(2) or (e) of section 502 of the GLBA; these
provisions describe disclosures concerning sharing with nonaffiliated
third parties that do not trigger consumer opt-out rights. Proposed
Sec. 1016.5(e)(1)(i) would incorporate this condition by requiring
that to qualify for the annual notice exception, any nonpublic personal
information that financial institutions provide to nonaffiliated third
parties must be provided only in accordance with Sec. 1016.13, Sec.
1016.14 or Sec. 1016.15 of Regulation P; these regulatory sections
implement subsections (b)(2) and (e) of section 502.\35\ A financial
institution sharing information pursuant to these exceptions is not
required to provide customers with a right to opt out of that sharing.
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\35\ The sharing described in these provisions includes, among
other things, sharing involving third party service providers, joint
marketing arrangements, maintaining and servicing accounts,
securitization, law enforcement and compliance, and reporting to
consumer reporting agencies.
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The Bureau notes that Sec. 1016.6(a)(7) requires that annual
privacy notices incorporate opt-out disclosures provided under FCRA
section 603(d)(2)(A)(iii). Further, the notices may incorporate opt-out
disclosures provided under FCRA section 624.\36\ GLBA section 503(f)(1)
does not mention these FCRA opt-out disclosures. Based on its expertise
and experience with respect to consumer financial markets, the Bureau
is proposing that the presence or absence of these FCRA disclosures on
a financial institution's privacy notice would not affect whether the
institution satisfies GLBA section 503(f)(1) and proposed Sec.
1016.5(e)(1)(i). The Bureau notes, however, that financial institutions
that choose to take advantage of the annual notice exception must still
provide any opt-out disclosures required under FCRA sections
603(d)(2)(A)(iii) and 624, if applicable. Under the FCRA, neither of
these opt-outs is required to be provided annually.\37\ Accordingly,
institutions can provide these disclosures through other methods, for
example, through their initial privacy notices in most circumstances.
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\36\ 15 U.S.C. 1681s-3(b); 12 CFR 1022.23(b).
\37\ See 15 U.S.C. 1681a(d)(2)(A)(iii); 12 CFR 1022.21, 1022.27;
72 FR 62910, 62930 (Nov. 7, 2007).
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5(e)(1)(ii)
New GLBA section 503(f)(2) states the second condition for the
annual notice exception: that a financial institution not have changed
its policies and
[[Page 44805]]
practices with regard to disclosing nonpublic personal information from
the policies and practices that were disclosed in the most recent
notice sent to consumers in accordance with GLBA section 503. Proposed
Sec. 1016.5(e)(1)(ii) would incorporate this provision by requiring
that, to qualify for the annual notice exception, a financial
institution must not have changed its policies and practices with
regard to disclosing nonpublic personal information from the policies
and practices that were disclosed to the customer under Sec.
1016.6(a)(2) through (5) and (9) in the most recent privacy notice the
financial institution provided.
Paragraphs (1) through (9) of Sec. 1016.6(a) list the specific
information that must be included in privacy notices. Section
1016.6(a)(2) through (5) and (9) require a financial institution to
include information related to its policies and practices with regard
to disclosing nonpublic personal information, but Sec. 1016.6(a)(1)
(information collection) and Sec. 1016.6(a)(8) (confidentiality and
security) do not.\38\ Based on its expertise and experience with
respect to consumer financial markets, the Bureau proposes that only
changes to an institution's policies and practices that would require
changes to any of the disclosures required by Sec. 1016.6(a)(2)
through (5) and (9) would cause a financial institution to be unable to
use the exception in proposed Sec. 1016.5(e)(1)(ii).\39\
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\38\ The information specified in Sec. 1016.6(a)(6) describes
the consumer's right pursuant to Regulation P to opt out of an
institution's disclosure of information and would be inapplicable
where a financial institution qualifies for the annual notice
exception.
\39\ To use the Bureau's alternative delivery method, the
information a financial institution is required to convey on its
annual privacy notice pursuant to Sec. 1016.6(a)(1) through (5),
(8), and (9) must not have changed from the information disclosed in
the most recent privacy notice provided to the consumer. 12 CFR
1016.9(c)(2)(D). Thus, changes to the information a financial
institution is required to convey pursuant to Sec. 1016.6(a)(1) and
(8) would prevent a financial institution from using the alternative
delivery method but such changes would not prevent a financial
institution from satisfying proposed Sec. 1016.5(e)(1)(ii) for the
annual notice exception. Because institutions that include
information on their privacy notice pursuant to Sec. 1016.6(a)(7)
(which relates to opt-out notices provided pursuant to the FCRA) are
not permitted to use the alternative delivery method in any case,
Sec. 1016.6(a)(7) is not listed as a type of information that if
changed would prevent a financial institution from using the
alternative delivery method.
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Section 1016.6(a)(7) requires that any disclosures an institution
makes under FCRA section 603(d)(2)(A)(iii), which describe sharing with
an institution's affiliates, be included on the privacy notice. The
statute does not clearly state whether a financial institution that
changes its policies and practices with regard to disclosing nonpublic
personal information to affiliates satisfies the requirement in GLBA
section 503(f)(2). The Bureau believes that the statute could be
interpreted such that a financial institution that changes its
disclosure required under Sec. 1016.6(a)(7) would not satisfy GLBA
section 503(f)(2). The Bureau seeks comment on whether proposed Sec.
1016.5(e)(1)(ii) should include changes to disclosures required by
Sec. 1016.6(a)(7) and on how frequently institutions change that
disclosure. The Bureau further seeks comment on whether institutions
would prefer to inform customers of these changes through sending an
annual privacy notice or through sending a disclosure describing only
the FCRA section 603(d)(2)(A)(iii) opt-outs and seeks comment on the
impact on consumers of these two methods.
The Bureau notes that a financial institution would satisfy
proposed Sec. 1016.5(e)(1)(ii) if it changes its disclosures
describing policies and practices with regard to disclosing nonpublic
personal information that are included in the institution's privacy
notice without being required by GLBA or Sec. 1016.6 (e.g.,
disclosures describing sharing with affiliates under FCRA section 624
or voluntary disclosures and opt-outs). The Bureau seeks comment on
whether changes to disclosures that are not required to be included in
privacy notices by the GLBA or Sec. 1016.6 should cause an institution
not to satisfy proposed Sec. 1016.5(e)(1)(ii).
5(e)(2) Delivery of Annual Privacy Notice After Financial Institution
No Longer Meets Requirements for Exception
New GLBA section 503(f) states that a financial institution that
meets the requirements for the annual notice exception will not be
required to provide annual notices ``until such time'' as that
financial institution fails to comply with the criteria described in
section 503(f)(1) and 503(f)(2), which would be implemented in proposed
Sec. 1016.5(e)(1)(i) and (ii). A financial institution may no longer
meet the requirements for the exception either by beginning to share
nonpublic personal information in ways that trigger rights to opt-out
notices under GLBA and Regulation P, or by otherwise changing its
policies and practices with regard to disclosing nonpublic personal
information from the policies and practices that were disclosed in the
most recent privacy notice the financial institution provided.
Financial institutions that no longer meet the conditions for the
exception must provide customers with annual privacy notices. The GLBA,
including new GLBA section 503(f), does not clearly specify when
institutions must provide these notices. The statute could be read to
require the financial institution to actually provide an annual privacy
notice by the time it changes its policies or practices such that it no
longer qualifies for the exception. Alternatively, it could be read to
subject the financial institution, at the time it changes its policies
or practices such that it no longer qualifies for the exception, to the
requirement to provide an annual privacy notice while being silent as
to the timing for actually providing an annual privacy notice. Pursuant
to its authority in GLBA section 504 to issue rules to implement the
GLBA and based on its expertise and experience with respect to consumer
financial markets, the Bureau proposes to adopt this second reading and
issue standards for when institutions must provide these notices.
Specifically, the Bureau is using its rulemaking authority under GLBA
section 504(a) to propose in Sec. 1016.5(e)(2) timing requirements for
providing an annual notice in these circumstances. The Bureau is
proposing to establish these requirements to ensure that delivery of
the annual privacy notice in these circumstances is consistent with the
existing timing requirements for privacy notices in the regulation,
where applicable, and to provide clarity to financial institutions
regarding these requirements.
In developing the proposed framework, the Bureau has looked to
existing requirements under the statute and regulation because they
already address circumstances in which a financial institution might
change its policies and procedures in a way that affects the content of
the notices. Specifically, Sec. 1016.8 requires that the financial
institution provide a revised notice to consumers before implementing
certain types of changes; in other cases, the statute and regulation
currently contemplate that a change in policy and procedure that
affects the content of the notices would simply be reflected on the
next regular annual notice provided to the customer. The Bureau is
therefore proposing different timing requirements for the resumption of
annual notices, depending on whether the change at issue would trigger
the requirement for a revised notice under Sec. 1016.8 prior to the
change taking effect.
Accordingly, the timing requirements in proposed Sec. 1016.5(e)(2)
would differ depending on whether the change that
[[Page 44806]]
causes the financial institution to no longer satisfy the conditions
for the annual notice exception also triggers a requirement under
existing Regulation P to deliver a revised notice. Section 1016.8
currently requires that financial institutions provide revised notices
to consumers before the institutions share nonpublic personal
information with a nonaffiliated third party if their sharing would be
different from what the institution described in the initial notice it
delivered. After delivering the revised notice, the financial
institution must also give the consumer a reasonable opportunity to opt
out of any new information sharing beyond the Regulation P exceptions
before the new sharing occurs.
5(e)(2)(i) Changes Preceded by a Revised Privacy Notice
For changes to a financial institution's policies or practices that
cause it to no longer satisfy the conditions for the exception and also
trigger an obligation to send a revised notice prior to the change, the
Bureau proposes in Sec. 1016.5(e)(2)(i) that financial institutions
would be required to resume delivery of their subsequent regular annual
notices pursuant to the existing timing requirements that govern
delivery of annual notices generally. Because the revised notice
informs the customer of the institution's changed policies and
practices before any new sharing occurs, the Bureau believes that there
is no clear urgency regarding delivery of the first annual notice
subsequent to implementation of the new policies and procedures.
Specifically, Sec. 1016.4(a)(1) generally requires a financial
institution to provide an initial notice to an individual who becomes
the institution's customer no later than when it establishes a customer
relationship. Section 1016.5(a) requires a financial institution to
provide a privacy notice to its customers ``not less than annually''
during the continuation of any customer relationship. Section
1016.5(a)(1) defines annually to mean ``at least once in any period of
12 consecutive months.'' It further provides that a financial
institution ``may define the 12-consecutive-month period, but [] must
apply it to the customer on a consistent basis.'' Section 1016.5(a)(2)
provides an example of the meaning of ``annually'' in relation to the
delivery of the first annual notice after the initial notice:
You provide a notice annually if you define the 12-consecutive-
month period as a calendar year and provide the annual notice to the
customer once in each calendar year following the calendar year in
which you provided the initial notice. For example, if a customer
opens an account on any day of year 1, you must provide an annual
notice to that customer by December 31 of year 2.
The example in Sec. 1016.5(a)(2) provides financial institutions with
the flexibility to select a specific date during the year to provide
annual notices to all customers, regardless of when a particular
customer relationship began. This flexibility avoids burdening
institutions with either having to provide annual notices on the
anniversary of initial notices, or alternatively providing two notices
in the first year of the customer relationship to get all accounts
originated in a given calendar year on the same cycle for delivering
subsequent annual notices.
The Bureau proposes that the approach to timing of the annual
notice in Sec. 1016.5(a)(2) be applied if a financial institution
makes a change that causes it to lose the exception and triggers the
requirement to deliver a revised notice prior to the change. Under the
proposed approach, if a financial institution provides a revised notice
on any day of year 1 in advance of changing its policies or practices
such that it loses the exception, that revised notice would be treated
as analogous to an initial notice in Sec. 1016.5(a)(2). Assuming that
the financial institution defines the 12-month period as the calendar
year, the financial institution would have to provide the first annual
notice after losing the exception by December 31 of year 2.
The Bureau proposes to use the same approach in proposed Sec.
1016.5(e)(2)(i) as in existing Sec. 1016.5(a)(2) for two reasons.
First, customers would have received a revised notice informing them of
the change in the financial institution's policies or practices before
the change occurred, and thus customers would not be harmed by allowing
the financial institution a longer period of time in which to deliver
the first annual notice after the annual notice exception has been
lost. Second, this approach would preserve flexibility for financial
institutions and avoid requiring them to deliver a revised notice and
an annual notice in the same year in order to choose a convenient
delivery date for annual notices for all customers. The Bureau believes
this flexibility is justified because a financial institution that is
required to deliver a revised privacy notice pursuant to Sec. 1016.8
may have continuing annual notice obligations after the exception is
lost. This is the case because such an institution could be sharing
other than as described in the Regulation P exceptions and thus fail to
satisfy proposed Sec. 1016.5(e)(1)(i), making the annual notice
exception unavailable in future years.
The Bureau requests comment on the timing for delivery of annual
notices proposed in Sec. 1016.5(e)(2)(i) generally and specifically on
whether another timing method or a stated period of time would be more
appropriate, and if so, what that period of time should be.
5(e)(2)(ii) Changes Not Preceded by a Revised Privacy Notice
Proposed Sec. 1016.5(e)(2)(ii) would specify a deadline for
delivering the annual notice for financial institutions that change
their policies and practices in such a way as to lose the exception,
but do not share information in a way that triggers the requirement
under Sec. 1016.8 to deliver a revised notice prior to the change. For
these changes, the proposal would require a financial institution to
deliver the annual notice within 60 days after the change that caused
the institution to lose the exception. The Bureau proposes this 60-day
period for providing the annual notice in this situation because
customers would not receive a revised notice from the financial
institution prior to the institution's change in policies or practices.
The Bureau believes that delivery of the annual privacy notice within a
relatively short time is necessary and appropriate to inform customers
of the change.
In addition, the Bureau believes that this deadline would not
impose undue or unreasonable costs on financial institutions,
particularly since the delivery requirement is effectively a one-time
burden absent additional changes to their policies and practices.
Specifically, after providing the one annual notice, the financial
institution would once again meet both of the conditions for the
exception--it would not be sharing other than as described in a
Regulation P exception and its policies and practices would not have
changed since it provided the annual notice. Because the financial
institution would once again meet the conditions for the exception, it
would not be required to provide future annual notices. In other words,
these financial institutions would likely lose the exception for only a
single year. Given that financial institutions in this situation would
have no continuing obligation at all to send annual notices, they would
not need flexibility in choosing a convenient delivery date for future
annual notices.\40\
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\40\ If the financial institution were to make changes in the
future to its practices and policies, these changes could trigger a
new obligation to provide annual privacy notices.
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[[Page 44807]]
The Bureau also notes that financial institutions have substantial
flexibility in managing the burden involved in sending the one annual
notice because institutions can choose when they change their policies
or practices. Accordingly, an institution could choose when to make the
change triggering the commencement of the 60-day period for delivery of
the annual notice, so that the date of delivery can be as convenient
and low-cost as possible. The Bureau requests comment on whether 60
days is an appropriate period for delivering annual notices in these
circumstances or if another period would be more appropriate.
5(e)(2)(iii) Example
Proposed Sec. 1016.5(e)(2)(iii) would provide an example for when
an institution must provide an annual notice after changing its
policies or practices such that it no longer meets the requirements for
the annual notice exception set forth in proposed Sec. 1016.5(e)(1).
The Bureau proposes this example to facilitate compliance with proposed
Sec. 1016.5(e)(2). The proposed example would assume that an
institution changes its policies or practices effective April 1 of year
1 and defines the 12-consecutive-month period pursuant to existing
Sec. 1016.5(a)(1) as a calendar year. Proposed Sec. 1016.5(e)(2)(iii)
states that the institution must provide an annual notice by December
31 of year 2 if the institution were required to provide a revised
notice prior to the change and provided that revised notice on March 1
of year 1 in advance of the change. Proposed Sec. 1016.5(e)(2)(iii)
further states that the institution must provide an annual notice by
May 30 of year 1 if the institution were not required to provide a
revised notice prior to the change. The Bureau invites comment on
proposed Sec. 1016.5(e)(2)(iii) generally and specifically on whether
it would facilitate compliance with proposed Sec. 1016.5(e)(2).
Section 1016.9 Delivering Privacy and Opt Out Notices
9(c)(2) Alternative Delivery Method for Providing Certain Annual
Notices
As discussed in Part II, the Bureau amended Regulation P in October
2014 to allow financial institutions that meet certain criteria to
deliver annual notices pursuant to the ``alternative delivery method.''
The Bureau adopted the alternative delivery method to reduce
information overload for consumers receiving duplicative mailed annual
privacy notices and to reduce the cost to financial institutions from
delivering them. Financial institutions that meet the conditions in
Regulation P to use the alternative delivery method also would meet the
conditions for the statutory exception in section 503(f). Financial
institutions that use the alternative delivery method to decrease their
cost of delivering annual notices may now entirely eliminate the cost
by not sending the notices at all. Because the alternative delivery
method is no longer necessary to decrease burden in light of the new
statutory exception in section 503(f), the Bureau proposes to remove
the alternative delivery method from Regulation P.
Specifically, any financial institution that meets the conditions
to use the alternative delivery method will also meet the conditions to
be excepted from delivering an annual privacy notice pursuant to new
GLBA section 503(f) because the two conditions that must be met for
section 503(f) to apply are closely related to conditions for using the
alternative delivery method. First, new GLBA section 503(f)(1) is
substantively identical to the first requirement for using the
alternative delivery method: \41\ that the financial institution share
nonpublic personal information about customers with nonaffiliated third
parties only in ways that do not give rise to the customer's right to
opt out of that sharing.\42\ Second, new GLBA section 503(f)(2) is
similar to the fourth requirement for using the alternative delivery
method: that the institution must not have changed its policies and
practices with regard to disclosing nonpublic personal information from
those that were disclosed to the customer in the most recent privacy
notice.\43\ Accordingly, any financial institution that meets the
requirement in Sec. 1016.9(c)(2)(i)(D) would also meet the requirement
of section 503(f)(2).
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\41\ 12 CFR 1016.9(c)(2)(i)(A).
\42\ This sharing is pursuant to GLBA section 503(b)(2) and (e),
which correspond to Regulation P Sec. 1016.13, Sec. 1016.14, and
Sec. 1016.15.
\43\ 12 CFR 1016.9(c)(2)(i)(D). The requirement in Sec.
1016.9(c)(2)(i)(D) is somewhat more restrictive because it requires
a financial institution not to have changed its practices with
respect to disclosing nonpublic personal information and protecting
the confidentiality and security of nonpublic personal information
whereas section 503(f)(2) requires that the institution not have
changed its policies only with respect to disclosing nonpublic
personal information. See the section-by-section analysis of
proposed Sec. 1016.5(e)(1)(ii) for further discussion.
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The Bureau believes that a financial institution that had both
options available to it would choose not to send the annual privacy
notice at all, rather than to deliver it pursuant to the alternative
delivery method, so that it can eliminate rather than merely reduce the
cost of providing annual notices. Given that any financial institution
that qualifies to use the alternative delivery method for its annual
notices also meets the qualifications for the new annual notice
exception, the Bureau believes that including the alternative delivery
method in Regulation P is no longer useful.
The Bureau notes that financial institutions that delivered annual
notices using the alternative delivery method while it was in effect
have complied with Regulation P, notwithstanding that the alternative
delivery method provisions may ultimately be removed from the
regulation, as proposed. The Bureau further notes that financial
institutions that qualify for the new exception may still choose to
post privacy notices on their Web sites or deliver privacy notices to
consumers who request them. Such activities would not affect a
financial institution's eligibility for the new 503(f) exception.
Accordingly, the Bureau proposes to remove Sec. 1016.9(c)(2) and
to renumber existing Sec. 1016.9(c)(1) as Sec. 1016.9(c). The Bureau
invites comment on its proposal to remove the alternative delivery
method.
V. Section 1022(b)(2) of the Dodd-Frank Act
A. Overview
In developing the proposed rule, the Bureau has considered the
potential benefits, costs, and impacts.\44\ The Bureau requests comment
on the preliminary analysis presented below as well as the submission
of additional data that could inform the Bureau's analysis of the
benefits, costs, and impacts of the rule. The Bureau has consulted and
coordinated with the SEC, CFTC, FTC, and NAIC, and consulted with or
offered to consult with the OCC, Federal Reserve Board, FDIC, NCUA, and
HUD, including regarding consistency with any prudential, market, or
systemic objectives administered by such agencies.
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\44\ Specifically, section 1022(b)(2)(A) of the Dodd-Frank Act
calls for the Bureau to consider the potential benefits and costs of
a regulation to consumers and covered persons, including the
potential reduction of access by consumers to consumer financial
products or services; the impact on depository institutions and
credit unions with $10 billion or less in total assets as described
in section 1026 of the Dodd-Frank Act; and the impact on consumers
in rural areas.
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The proposal would implement the December 2015 amendment to the
GLBA and amend Sec. 1016.5 of Regulation
[[Page 44808]]
P to provide that a financial institution is not required to deliver an
annual privacy notice if it:
(1) Provides nonpublic personal information to nonaffiliated third
parties only in accordance with the provisions of Sec. 1016.13, Sec.
1016.14, or Sec. 1016.15; and
(2) Has not changed its policies and practices with regard to
disclosing nonpublic personal information from the policies and
practices that were disclosed to the customer under Sec. 1016.6(a)(2)
through (5) and (9) in the most recent privacy notice provided.
In considering the potential benefits, costs, and impacts of the
proposal, the Bureau takes as the baseline for the analysis the
regulatory regime that currently exists.\45\ This includes the current
provisions of Regulation P. The Bureau assumes that all financial
institutions that can use the alternative delivery method provided in
Sec. 1016.9(c)(2) are doing so.
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\45\ The Bureau has discretion in each rulemaking to choose the
relevant provisions to discuss and to choose the most appropriate
baseline for that particular rulemaking.
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B. Potential Benefits and Costs to Consumers and Covered Persons
The impact on consumers of proposed Sec. 1016.5(e) depends on
whether the particular consumer prefers or would otherwise benefit from
receiving an annual privacy notice that does not offer the consumer an
opt-out under the GLBA and is largely unchanged from previous
notices.\46\ Under the proposal, financial institutions that meet the
requirements for the annual notice exception would not be required to
provide consumers with annual privacy notices, and the Bureau
anticipates that many institutions would decide not to provide notices
in these circumstances. While there is no data available on the number
of consumers who are indifferent to (or dislike) receiving unchanged
privacy notices every year, the limited use of opt-outs and anecdotal
evidence suggest that there are such consumers.\47\ For this group of
consumers, proposed Sec. 1016.5(e) would provide a benefit because it
would be available to some institutions that cannot use the alternative
delivery method, so that more consumers would stop receiving mailed
annual privacy notices.
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\46\ As discussed in part IV in the section-by-section analysis
of proposed Sec. 1016.5(e)(1)(ii), certain changes to an
institution's policies or practices would not cause the institution
to lose the annual notice exception.
\47\ One early analysis of the use of the opt-outs reported at
most 5% of consumers make use of them in any year, and likely fewer.
See Jeffrey M. Lacker, The Economics of Financial Privacy: To Opt
Out or Opt In?, 88/3 Fed. Res. Bank Rich. Econ. Q., at 11 (Summer
2002), available at https://www.richmondfed.org/-/media/richmondfedorg/publications/research/economic_quarterly/2002/summer/pdf/lacker.pdf.
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For other consumers who would prefer or otherwise benefit from
receiving the annual notices, there would be some cost because some
institutions that previously delivered notices--whether through the
standard delivery methods or through the alternative delivery method
that includes posting on the institution's Web site--would no longer
deliver annual notices. Consumers may be less informed about
opportunities to limit a financial institution's information sharing
practices if the financial institution meets the requirements for the
annual notice exception and chooses not to provide annual notices. For
example, some consumers will receive fewer notices in which a financial
institution offers voluntary opt-outs, i.e., opt-outs that the
financial institution is not required by Regulation P to offer
(because, for example, the type of sharing the financial institution
does is covered by an exception) but that the institution decides to
provide anyway via the annual privacy notice. Voluntary opt-outs do not
appear to be common, however.\48\ Further, institutions could continue
to offer voluntary opt-outs and could offer them through other
mechanisms even if they do not provide annual privacy notices.
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\48\ See Lorrie Faith Cranor et al., Are They Actually Any
Different? Comparing Thousands of Financial Institutions' Privacy
Practices, available at http://www.econinfosec.org/archive/weis2013/papers/CranorWEIS2013.pdf (submitted as part of The Twelfth Workshop
on the Economics of Information Security (WEIS 2013), June 11-12,
2013, Georgetown University, Washington, DC). Their findings (Table
2) imply that at most 15% of the 3,422 FDIC insured depositories
that post the model privacy form on their Web sites offer at least
one voluntary opt-out. Data from a much larger group of financial
institutions analyzed by Cranor et al. (undated) imply (Table 2)
that at most 27% of the 6,191 financial institutions that post the
model privacy form on their Web sites offer at least one voluntary
opt-out.
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If financial institutions choose not to provide notices pursuant to
the annual notice exception, consumers also may be less informed of
their opt-out rights under the FCRA. Section 503(c)(4) of the GLBA and
Regulation P require financial institutions providing initial and
annual privacy notices to incorporate into them any notification and
opt-out disclosures provided pursuant to section 603(d)(2)(A)(iii) of
the FCRA.\49\ Section 624 of the FCRA and Regulation V also permit (but
do not require) financial institutions providing initial and annual
privacy notices under Regulation P to incorporate any opt-out
disclosures provided under section 624 of the FCRA and subpart C of
Regulation V into those notices.\50\ Because financial institutions may
decide not to provide annual notices pursuant to the exception in
proposed Sec. 1016.5(e), consumers may be less informed of their opt-
out rights pursuant to these sections of the FCRA to the extent that
institutions use less effective methods to convey information about
these rights to consumers.\51\ Consumers also may be less informed
about a financial institution's data collection practices and its
policies and practices with respect to protecting the confidentiality
and security of nonpublic personal information.
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\49\ 15 U.S.C. 6803(c)(4); 12 CFR 1016.6(a)(7).
\50\ 15 U.S.C. 1681s-3(b); 12 CFR 1022.23(b).
\51\ As explained in the section-by-section analysis to proposed
Sec. 1016.5(e)(1)(i) in part IV, the annual notice exception in
proposed Sec. 1016.5(e) does not relieve financial institutions of
the obligation to provide consumers with the information that is
required under FCRA sections 603(d)(2)(A)(iii) or 624.
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Regarding benefits and costs to covered persons, the primary effect
of the proposal would be burden reduction by lowering the costs to
industry of providing annual privacy notices. Proposed Sec. 1016.5(e)
would impose no new compliance requirements on any financial
institution. Any institution that could use the alternative delivery
method will meet the requirements for the annual notice exception
pursuant to Sec. 1016.5(e).\52\ A financial institution that is in
compliance with current law would be required to take any different or
additional action only to the extent it chose to take advantage of the
annual notice exception and thus was required to separately meet its
opt-out obligations, if any, pursuant to the FCRA.\53\
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\52\ Any financial institution that meets the conditions to use
the alternative delivery method will also meet the conditions to be
excepted from delivering an annual privacy notice pursuant to new
GLBA section 503(f) because the two conditions for section 503(f)
are closely related to conditions for using the alternative delivery
method. See the section-by-section analysis of Sec. 1016.9(c) for
further explanation.
\53\ See the section-by-section analysis to proposed Sec.
1016.5(e)(1)(i) in part IV for an explanation of the interaction
between the annual notice exception and the opt-outs provided under
FCRA sections 603(d)(2)(A)(iii) and 624.
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The expected cost savings to financial institutions from the
proposed revisions to Sec. 1016.5(e) depend on whether the financial
institution uses the alternative delivery method under the baseline.
Financial institutions that currently use the alternative delivery
method may cease complying with the requirements in current Sec.
1016.9(c)(2) since they necessarily comply with the proposed exception
to the annual notice requirement and thus would no longer
[[Page 44809]]
be required to deliver an annual notice.\54\ The Bureau expects that
financial institutions changing from using the alternative delivery
method to provide annual notices to not providing these notices at all
would yield little savings in costs to the institutions.\55\ Financial
institutions that currently do not use the alternative delivery method
would be expected to use the proposed annual notice exception if the
expected costs of any changes required to use the exception and the
costs of any consequences of not providing the annual disclosure would
be lower than the costs of complying with current Regulation P. The
Bureau believes that few such financial institutions would find it in
their interests to change their information sharing practices in order
to use the annual notice exception. Thus, the Bureau takes the
information sharing practices of financial institutions as given and
considers how many financial institutions that do not currently meet
the requirements to use the alternative delivery method could use the
proposed annual notice exception.\56\ As a practical matter, the Bureau
identifies these institutions solely by their information sharing
practices: That is to say, the Bureau identifies the financial
institutions whose current information sharing practices do not meet
the standards in Sec. 1016.9(c)(2) but would meet the standards in
proposed Sec. 1016.5(e).\57\ The Bureau then estimates the ongoing
savings in costs to these financial institutions from no longer sending
the annual privacy notice.
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\54\ See supra note 52.
\55\ The Bureau believes that the alternative delivery method
imposes little ongoing cost to financial institutions that have
adopted it. These costs derive from the additional text on an
account statement, coupon book, notice or disclosure the institution
already provides; maintaining a Web page dedicated to the annual
privacy notice; responding to telephone calls from a very small
number of consumers requesting that the model form be mailed; and
mailing the forms prompted by these calls.
\56\ Because the Bureau takes institutions' sharing practices as
given and because the cost savings estimate is based on a single
year, the expected cost savings for institutions does not account
for a reduction or increase in aggregate cost savings that may occur
if any institutions change their sharing practices in the future
such that they no longer meet the requirements for the annual notice
exception or they begin to meet those requirements.
\57\ It is possible for a financial institution to be unable to
use the alternative delivery method despite having information
sharing practices that comply with Sec. 1016.9(c)(2), such as where
the institution does not use the model privacy notice and therefore
does not satisfy Sec. 1016.9(c)(2)(i)(E). This simplification will
tend to understate the benefits of the annual notice exception,
since the Bureau generally assumes that these financial institutions
are using the alternative delivery method. The one exception is the
case where a financial institution does not have a Web site, since
in this case it cannot use the alternative delivery method but the
Bureau also cannot (as a practical matter) obtain and evaluate its
information sharing practices. In this case the Bureau assumes that
the financial institution cannot use either the alternative delivery
method or the proposed exception.
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For the 2014 Annual Privacy Notice Rule, the Bureau collected a
sample of privacy policies from banks and credit unions and estimated
both the number of financial institutions that would adopt the
alternative delivery method and the aggregate cost savings that would
result.\58\ Specifically, the Bureau examined the privacy policies of
19 banks with assets over $100 billion as well as the privacy policies
of 106 additional banks selected through random sampling. The Bureau
previously concluded that 80% of banks could use the alternative
delivery method set forth in Sec. 1016.9(c)(2). For the current
rulemaking, the Bureau re-analyzed this sample to identify banks with
information sharing practices that do not meet the standard in Sec.
1016.9(c)(2) but would meet the standard in proposed Sec. 1016.5(e).
In the re-analysis, the Bureau finds that 48% of banks that could not
use the alternative delivery method could use the proposed exception to
the annual notice requirement. Most of these banks were not able to use
the alternative delivery method because they offered opt-outs to
consumers pursuant to FCRA section 603(d)(2)(A)(iii); a financial
institution can meet the requirements for the annual notice exception
in proposed Sec. 1016.5(e) even if offers such opt-outs. Specifically,
the Bureau previously estimated that approximately 1,350 banks could
not use the alternative delivery method and our re-analysis shows that
650 of these banks (48%) would be able to use the annual notice
exception.\59\ For banks with assets over $10 billion, 70% of those
that could not use the alternative delivery method could use the annual
notice exception. For banks with assets of $10 billion or less and
banks with assets of $500 million or less, the respective figures are
47% and 40%.
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\58\ See 79 FR 64057, 64076-64077 (Oct. 28, 2014). Note that the
term ``banks'' as used throughout this proposal includes savings
associations.
\59\ While these 650 banks are just 9.5% of all banks, this
percentage does not take into account the fact that the majority of
banks could not potentially benefit from the exception to the annual
privacy notice requirement since (by our previous analysis) they
already use the alternative delivery method.
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The Bureau also previously examined the privacy policies of the
four credit unions with assets over $10 billion as well as the privacy
policies of 50 additional credit unions selected through random
sampling. The Bureau previously concluded that 46% of credit unions
could use the alternative delivery method. The information evaluated in
the re-analysis shows that none of the credit unions that could not use
the alternative delivery method could use the exception to the annual
notice requirement. Credit unions that clearly could not use the
alternative delivery method generally shared information with
nonaffiliated third parties other than as specified in the exceptions
in Sec. 1016.13, Sec. 1016.14, and Sec. 1016.15. However, there are
a number of cases in which the Bureau could not readily evaluate the
information sharing practices of the sampled credit union because it
did not have a Web site, did not post the privacy notice on its Web
site, or did not use the model form.\60\ The Bureau requests data and
other factual information on the use of the alternative delivery method
by credit unions and the likely use of the proposed annual notice
exception by credit unions that cannot use the alternative delivery
method.
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\60\ One or more of these conditions held for a number of credit
unions with assets of $500 million or less. If a financial
institution did not have a Web site or did not post the privacy
notice on their Web site, the Bureau made the conservative
assumption that it did not benefit from the alternative delivery
method and would not benefit from the proposed annual notice
exception. If a financial institution did not use the model form,
however, the Bureau assumed that it would adopt the model form if
that was the only barrier to using the alternative delivery method.
For further discussion, see 79 FR 64057, 64076 (Oct. 28, 2014).
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Regarding the number of non-depository financial institutions that
would benefit from the proposed exception to the annual notice
requirement, the Bureau uses the same basic methodology as in its prior
analysis. Specifically, the Bureau assumes that the fraction of non-
depository financial institutions that cannot use the alternative
delivery method but can use the proposed annual notice exception is the
same for non-depository institutions as for banks (9.5%).\61\
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\61\ For further discussion, see id. at 64077.
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Having identified the financial institutions that would benefit
from the proposed exception to the annual notice requirement, the
Bureau estimates the benefit using the same basic methodology as in its
prior analysis.\62\ For banks, the Bureau allocated the total burden of
providing the annual privacy notices to asset-size groups in proportion
to the share of assets in the group. The Bureau then estimated an
amount of burden reduction specific to each asset-size group using the
results from the privacy notice analysis
[[Page 44810]]
described above. The total burden reduction is then the sum of the
burden reductions in each asset-size group. The estimated reduction in
burden for banks using this methodology is approximately $3.158 million
annually. The estimated reduction in burden for non-depository
financial institutions is an additional $231,000 annually.\63\ Thus,
the Bureau believes that the total reduction in burden is approximately
$3.389 million dollars annually.\64\ This represents about 28% of the
total $12.162 million annual cost of providing the annual privacy
notice under Regulation P. The Bureau requests comment on this
preliminary analysis as well as the submission of additional data that
could inform the Bureau's consideration of the cost savings to
financial institutions.
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\62\ See id. at 64076-64077.
\63\ Note that this figure excludes auto dealers. Auto dealers
are regulated by the FTC and would not be directly impacted by this
amendment to Regulation P.
\64\ Some of these banks and non-depository financial
institutions that currently include on their annual privacy notice
the opt-out notices pursuant to FCRA section 603(d)(2)(A)(iii) or
FCRA section 624 and the Affiliate Marketing Rule may now be
required to deliver these notices separately. The Bureau does not
have the data necessary to estimate the frequency with which these
opt-out notices would be delivered separately or to subtract the
cost of delivering them separately against the savings from no
longer providing the annual privacy notice.
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The proposed exception to the annual notice requirement implements
a December 2015 statutory amendment to the GLBA. The Bureau considered
alternatives to the timeline for delivery of annual notices when a
financial institution that qualified for the annual exception changes
its policies or practices such that it no longer qualifies. Because the
estimates of costs and benefits to consumers and covered persons take
institutions' sharing policies and practices as given, the alternatives
with respect to the timeline for delivery of annual notices do not
impact those estimates. Further, even if the estimates allowed for
changes in sharing policies and practices that could cause institutions
to meet or fail to meet the requirements for the annual notice
exception, the aggregate annual benefits and costs of delivery would
not likely be significantly impacted by the timeline for delivery of
annual notices.
C. Impact on Depository Institutions With No More Than $10 Billion in
Assets
The Bureau currently estimates that approximately 600 banks with
$10 billion or less in assets cannot use the alternative delivery
method but could use the annual notice exception. This constitutes 47%
of banks with $10 billion or less in assets that do not use the
alternative delivery method and 8.8% of all banks with $10 billion or
less in assets. As reported above, 70% of banks with more than $10
billion in assets that do not use the alternative delivery method could
use the proposed exception to the annual notice requirement. This is
55% of all banks with more than $10 billion in assets. Thus, the
proposed rule may have different impacts on federally insured
depository institutions with $10 billion or less in assets as described
in section 1026 of the Dodd-Frank Act. The Bureau currently believes
that no credit unions of any size that could not use the alternative
delivery method could use the exception to the annual notice
requirement.
D. Impact on Access to Credit and on Consumers in Rural Areas
The Bureau does not believe that the proposed rule would reduce
consumers' access to consumer financial products or services or have a
unique impact on rural consumers.
VI. Regulatory Flexibility Act
The Regulatory Flexibility Act (RFA) as amended by the Small
Business Regulatory Enforcement Fairness Act of 1996, requires each
agency to consider the potential impact of its regulations on small
entities, including small businesses, small governmental units, and
small not-for-profit organizations. The RFA defines a ``small
business'' as a business that meets the size standard developed by the
Small Business Administration pursuant to the Small Business Act. The
RFA generally requires an agency to conduct an initial regulatory
flexibility analysis (IRFA) and a final regulatory flexibility analysis
(FRFA) of any rule subject to notice-and-comment rulemaking
requirements, unless the agency certifies that the rule will not have a
significant economic impact on a substantial number of small
entities.\65\ The Bureau also is subject to certain additional
procedures under the RFA involving the convening of a panel to consult
with small business representatives prior to proposing a rule for which
an IRFA is required.\66\
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\65\ 5 U.S.C. 603 through 605.
\66\ 5 U.S.C. 609.
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An IRFA is not required here because the proposal, if adopted,
would not have a significant economic impact on a substantial number of
small entities. The Bureau does not expect the proposal to impose costs
on small entities. All methods of compliance under current law will
remain available to small entities if the proposal is adopted. Thus, a
small entity that is in compliance with current law need not take any
different or additional action if the proposal is adopted. In addition,
based on the data analysis described previously, the Bureau believes
that the proposed annual notice exception would allow some small
institutions to stop sending the annual notice and to thereby reduce
costs. However, there are a number of cases in which the Bureau could
not readily evaluate the information sharing practices of small banks
and especially small credit unions because the institution did not have
a Web site, did not post the privacy notice on its Web site, or did not
use the model form. The Bureau seeks comment on this analysis.
Accordingly, the undersigned certifies that this proposal, if
adopted, would not have a significant economic impact on a substantial
number of small entities.
VII. Paperwork Reduction Act
Under the Paperwork Reduction Act of 1995 (PRA),\67\ Federal
agencies are generally required to seek Office of Management and Budget
(OMB) approval for information collection requirements prior to
implementation. This proposal would amend Regulation P, 12 CFR part
1016. The collections of information related to Regulation P have been
previously reviewed and approved by OMB in accordance with the PRA and
assigned OMB Control Number 3170-0010. Under the PRA, the Bureau may
not conduct or sponsor, and, notwithstanding any other provision of
law, a person is not required to respond to an information collection,
unless the information collection displays a valid control number
assigned by OMB.
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\67\ 44 U.S.C. 3501 through 3558.
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As explained below, the Bureau has determined that this proposed
rule does not contain any new or substantively revised information
collection requirements other than those previously approved by OMB.
The proposal would implement the December 2015 amendment to the GLBA
and amend Sec. 1016.5 of Regulation P to provide that a financial
institution is not required to deliver an annual privacy notice if it:
(1) Provides nonpublic personal information to nonaffiliated third
parties only in accordance with the provisions of Sec. 1016.13, Sec.
1016.14, or Sec. 1016.15 and;
(2) Has not changed its policies and practices with regard to
disclosing nonpublic personal information from the policies and
practices that were disclosed to the customer under Sec. 1016.6(a)(2)
through (5) and (9) in the most recent privacy notice provided.
[[Page 44811]]
Under Regulation P, the Bureau generally accounts for the paperwork
burden for the following respondents pursuant to its enforcement/
supervisory authority: Federally insured depository institutions with
more than $10 billion in total assets, their depository institution
affiliates, and certain non-depository institutions. The Bureau and the
FTC generally both have enforcement authority over non-depository
institutions subject to Regulation P. Accordingly, the Bureau has
allocated to itself half of the final rule's estimated reduction in
burden on non-depository financial institutions subject to Regulation
P. Other Federal agencies, including the FTC, are responsible for
estimating and reporting to OMB the paperwork burden for the
institutions for which they have enforcement and/or supervision
authority. They may use the Bureau's burden estimation methodology, but
need not do so.
The Bureau does not believe that this proposed rule would impose
any new or substantively revised collections of information as defined
by the PRA, and instead believes that it would have the overall effect
of reducing the previously approved estimated burden on industry for
the information collections associated with the Regulation P annual
privacy notice. Using the Bureau's burden estimation methodology, the
reduction in the estimated ongoing burden would be approximately 62,197
hours annually for the roughly 13,500 banks and credit unions subject
to the proposed rule, including Bureau respondents, and the roughly
29,400 entities regulated by the FTC also subject to the proposed rule
(i.e., entities over which the FTC has Regulation P administrative
enforcement authority). The reduction in estimated ongoing costs from
the reduction in ongoing burden would be approximately $3.389 million
annually.\68\
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\68\ The total hours and costs consist of: (a) 51,230 hours at
banks and credit unions evaluated at $61.65/hour; and (b) 10,967
hours at entities regulated by the FTC also subject to the proposed
rule evaluated at $21.07/hour.
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The Bureau believes that the one-time cost of adopting the annual
notice exception for financial institutions that would adopt it is de
minimis. The Bureau's methodology for estimating the reduction in
ongoing burden was discussed above. The method is similar to that
described in the PRA analysis in the 2014 Annual Privacy Notice Rule.
The only difference is that instead of estimating the fraction of
institutions that would be able to use the alternative delivery method,
the Bureau estimates the fraction of institutions that would be able to
use the annual notice exception and are not already using the
alternative delivery method, to compute the reduction in burden
relative to the baseline.\69\
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\69\ See 79 FR 64057, 64080 (Oct. 28, 2014).
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The Bureau takes all of the reduction in ongoing burden from banks
and credit unions with assets $10 billion and above and half the
reduction in ongoing burden from the non-depository institutions
subject to the FTC enforcement authority that are subject to the
Bureau's Regulation P. The total reduction in ongoing burden taken by
the Bureau is 53,216 hours or $3.058 million annually.\70\
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\70\ The total hours and costs consist of: (a) 47,733 hours at
banks and credit unions evaluated at $61.65/hour; and (b) 5,484
hours at entities regulated by the FTC also subject to the proposed
rule evaluated at $21.07/hour.
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The Bureau has determined that the proposed rule does not contain
any new or substantively revised information collection requirements as
defined by the PRA and that the burden estimate for the previously
approved information collections should be revised as explained above.
The Bureau welcomes comments on these determinations or any other
aspect of the proposal for purposes of the PRA. Comments should be
submitted as outlined in the ADDRESSES section above. All comments will
become a matter of public record.
Summary of Burden Changes
----------------------------------------------------------------------------------------------------------------
Previously
Information collections approved total Net change in New total
burden hours burden hours burden hours
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Notices and disclosures...................................... 366,134 -53,216 312,917
----------------------------------------------------------------------------------------------------------------
List of Subjects in 12 CFR Part 1016
Banks, banking, Consumer protection, Credit, Credit unions, Foreign
banking, Holding companies, National banks, Privacy, Reporting and
recordkeeping requirements, Savings associations, Trade practices.
Authority and Issuance
For the reasons set forth in the preamble, the Bureau proposes to
amend Regulation P, 12 CFR part 1016, as set forth below:
PART 1016--PRIVACY OF CONSUMER FINANCIAL INFORMATION (REGULATION P)
0
1. The authority citation for part 1016 continues to read as follows:
Authority: 12 U.S.C. 5512, 5581; 15 U.S.C. 6804.
0
2. Section 1016.3 is amended by revising paragraph (s)(1) to read as
follows:
Sec. 1016.3 Definitions.
* * * * *
(s)(1) You means a financial institution for which the Bureau has
rulemaking authority under section 504(a)(1)(A) of the GLB Act (15
U.S.C. 6804(a)(1)(A)).
* * * * *
Subpart A--Privacy and Opt Out Notices
0
3. Section 1016.5 is amended by revising the first sentence of
paragraph (a)(1) and adding paragraph (e) to read as follows:
Sec. 1016.5 Annual privacy notice to customers required.
(a)(1) General rule. Except as provided by paragraph (e) of this
section, you must provide a clear and conspicuous notice to customers
that accurately reflects your privacy policies and practices not less
than annually during the continuation of the customer relationship. * *
*
* * * * *
(e) Exception to annual privacy notice requirement--(1) When
exception available. You are not required to deliver an annual privacy
notice if you:
(i) Provide nonpublic personal information to nonaffiliated third
parties only in accordance with the provisions of Sec. 1016.13, Sec.
1016.14, or Sec. 1016.15; and
[[Page 44812]]
(ii) Have not changed your policies and practices with regard to
disclosing nonpublic personal information from the policies and
practices that were disclosed to the customer under Sec. 1016.6(a)(2)
through (5) and (9) in the most recent privacy notice provided pursuant
to this part.
(2) Delivery of annual privacy notice after financial institution
no longer meets requirements for exception. If you have been excepted
from delivering an annual privacy notice pursuant to paragraph (e)(1)
of this section and change your policies or practices in such a way
that you no longer meet the requirements for that exception, you must
comply with paragraph (e)(2)(i) or (e)(2)(ii) of this section, as
applicable.
(i) Changes preceded by a revised privacy notice. If you no longer
meet the requirements of paragraph (e)(1) of this section because you
change your policies or practices in such a way that Sec. 1016.8
requires you to provide a revised privacy notice, you must provide an
annual privacy notice in accordance with the timing requirements in
paragraph (a) of this section, treating the revised privacy notice as
an initial privacy notice.
(ii) Changes not preceded by a revised privacy notice. If you no
longer meet the requirements of paragraph (e)(1) of this section
because you change your policies or practices in such a way that Sec.
1016.8 does not require you to provide a revised privacy notice, you
must provide an annual privacy notice within 60 days of the change in
your policies or practices that causes you to no longer meet the
requirements of paragraph (e)(1).
(iii) Example. You change your policies and practices in such a way
that you no longer meet the requirements of paragraph (e)(1) of this
section effective April 1 of year 1. Assuming you define the 12-
consecutive-month period pursuant to paragraph (a) of this section as a
calendar year, if you were required to provide a revised privacy notice
under Sec. 1016.8 and you provided that notice on March 1 of year 1,
you must provide an annual privacy notice by December 31 of year 2. If
you were not required to provide a revised privacy notice under Sec.
1016.8, you must provide an annual privacy notice by May 30 of year 1.
0
4. Section 1016.9 is amended by revising paragraph (c) to read as
follows:
Sec. 1016.9 Delivering privacy and opt out notices.
* * * * *
(c) Annual notices only. You may reasonably expect that a customer
will receive actual notice of your annual privacy notice if:
(1) The customer uses your Web site to access financial products
and services electronically and agrees to receive notices at the Web
site, and you post your current privacy notice continuously in a clear
and conspicuous manner on the Web site; or
(2) The customer has requested that you refrain from sending any
information regarding the customer relationship, and your current
privacy notice remains available to the customer upon request.
* * * * *
Dated: June 29, 2016.
Richard Cordray,
Director, Bureau of Consumer Financial Protection.
[FR Doc. 2016-16132 Filed 7-8-16; 8:45 am]
BILLING CODE 4810-AM-P