[Federal Register Volume 81, Number 126 (Thursday, June 30, 2016)]
[Notices]
[Pages 42760-42761]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-15461]


-----------------------------------------------------------------------

POSTAL SERVICE


Privacy Act of 1974; System of Records

AGENCY: Postal ServiceTM.

ACTION: Notice of modification to existing systems of records.

-----------------------------------------------------------------------

SUMMARY: The United States Postal Service[supreg] (Postal Service) is 
proposing to modify two Customer Privacy Act Systems of Records (SOR). 
These changes are being made to support the automatic and seamless 
update of National Change of Address (NCOA) information, voluntarily 
provided by customers, in related customer databases that require the 
same NCOA information.

DATES: These revisions will become effective without further notice on 
August 1, 2016 unless comments received on or before that date result 
in a contrary determination.

ADDRESSES: Comments may be mailed or delivered to the Privacy and 
Records Office, United States Postal Service, 475 L'Enfant Plaza SW., 
Room 1P830, Washington, DC 20260-0004. Copies of all written comments 
will be available at this address for public inspection and 
photocopying between 8 a.m. and 4 p.m., Monday through Friday.

FOR FURTHER INFORMATION CONTACT: Janine Castorina, Chief Privacy 
Officer/A, Privacy and Records Office, 202-268-3089 or 
[email protected].

SUPPLEMENTARY INFORMATION: This notice is in accordance with the 
Privacy Act requirement that agencies publish their systems of records 
in the Federal Register when there is a revision, change, or addition, 
or when the agency establishes a new system of records. The Postal 
ServiceTM has determined that two Customer Privacy Act 
Systems of Records should be revised to modify the purpose(s).

I. Background

    The Postal Service currently collects and stores information 
provided voluntarily by customers for the purpose of updating their 
address when

[[Page 42761]]

they move from one location to another. Customers update their address 
through change-of-address, mail forwarding, or other related services. 
The USPS has determined that the provided information is needed to 
automatically update other related customer databases, including 
Customer Registration, that are presently separated from the NCOA 
database. The customer's new address information is needed in these 
separate databases so that requested products and services will 
continue to be received at their new address. These customer-based 
systems need to be integrated to meet customer needs and expectations, 
and to provide a positive customer experience. Current technological 
capabilities will be used to provide current and consistent 
capabilities across the systems to maintain the public's trust and to 
safeguard individual privacy.

II. Rationale for Changes to USPS Privacy Act Systems of Records

    Privacy Act System of Records 800.000, Address Change, Mail 
Forwarding, and Related Services and 810.100, www.usps.com Registration 
are being modified to permit the Postal Service to use change-of-
address data to support the update of customer profile information in 
Customer Registration, and other customer related systems. These 
modifications are needed to facilitate the accurate and reliable 
delivery and fulfillment of requested postal products, services, and 
materials to the customer's new address. Also, in an effort to increase 
the number of completed change-of-address requests, the Postal Service 
is proposing to add an additional purpose to SOR 800.000, which would 
allow communication between USPS customers and the Postal Service for 
the purpose of sending a reminder to customers who have started the 
change-of-address process online, but abandon the process before 
completion.
    Also, due to organizational changes, the Postal Service is adding a 
System Manager and Address to SOR 800.000.

III. Description of Changes to Systems of Records

    Pursuant to 5 U.S.C. 552a(e)(11), interested persons are invited to 
submit written data, views, or arguments on this proposal. A report of 
the proposed modifications has been sent to Congress and to the Office 
of Management and Budget for their evaluations. The Postal Service does 
not expect these amended systems of records to have any adverse effect 
on individual privacy rights. The affected systems are as follows:
USPS 800.000

SYSTEM NAME:
    Address Change, Mail Forwarding, and Related Services
* * * * *

PURPOSES:
    [CHANGE TO READ]
* * * * *
    6. To provide automatic updates to USPS customer systems using mail 
forwarding and change-of-address services.
    7. To facilitate communication between USPS customers and the 
Postal Service with regard to change-of-address and address correction 
services.
* * * * *

SYSTEM MANAGER(S) AND ADDRESS:
    [CHANGE TO READ]
* * * * *
    Vice President, Retail and Customer Service Operations, United 
States Postal Service, 475 L'Enfant Plaza SW., Washington, DC 20260.
* * * * *
USPS 810.100

SYSTEM NAME:
    www.usps.com Registration
* * * * *

PURPOSES:
    [CHANGE TO READ]
* * * * *
    3. To maintain current and up-to-date address information to assure 
accurate and reliable delivery and fulfillment of postal products, 
services, and other material.

Stanley F. Mires,
Attorney, Federal Compliance.
[FR Doc. 2016-15461 Filed 6-29-16; 8:45 am]
 BILLING CODE 7710-12-P