[Federal Register Volume 81, Number 119 (Tuesday, June 21, 2016)]
[Notices]
[Page 40262]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-14604]


-----------------------------------------------------------------------

DEPARTMENT OF AGRICULTURE

National Agricultural Library


Notice of Intent To Seek Approval To Collect Information

AGENCY: National Agricultural Library, Agricultural Research Service, 
USDA.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (Pub. 
L. 104-13) and the Office of Management and Budget (OMB) regulations at 
5 CFR part 1320, this notice announces the National Agricultural 
Library's (NAL) intent to request renewal of an information collection 
to obtain an evaluation of user satisfaction with NAL Internet sites.

DATES: Comments on this notice must be received by August 22, 2016 to 
be assured of consideration.

ADDRESSES: You may submit comments by any of the following methods:
     Email: [email protected].
     Fax: 301-504-7042 attention Ricardo Romero.
    1. Mail/Hand Delivery/Courier: National Agricultural Library, 10301 
Baltimore Avenue, Room 115-B, Beltsville, Maryland 20705-2351.

FOR FURTHER INFORMATION CONTACT: Ricardo Romero at 301-504-5066.

SUPPLEMENTARY INFORMATION:
    Title: ``Evaluation of User Satisfaction with NAL Internet Sites.''
    OMB No.: 0518-0040.
    Expiration Date: N/A.
    Type of Request: Approval for renewed data collection.
    Abstract: This is a request, made by NAL Office of the Director 
Office of the Associate Director of Information Services, that the OMB 
approve, under the Paperwork Reduction Act of 1995, a 3 year generic 
clearance for the NAL to conduct user satisfaction research around its 
Internet sites. This effort is made according to Executive Order 12862, 
which directs federal agencies that provide significant services 
directly to the public to survey customers to determine the kind and 
quality of services they want and their level of satisfaction with 
existing services.
    The NAL Internet sites are a vast collection of Web pages. NAL Web 
pages are visited by an average of 8.6 million people per month. All 
NAL Information Centers have an established web presence that provides 
information to their respective audiences.

Description of Surveys

    The online surveys will be no more than 15 Semantic Differential 
Scale or multiple-choice questions, and no more than four open-ended 
response questions.
    Estimate of Burden: Public reporting burden for this collection of 
information is estimated to average 5 minutes per survey.
    Respondents: The agricultural community, USDA personnel and their 
cooperators, and including public and private users or providers of 
agricultural information.
    Estimated Number of Respondents: 1000 per year.
    Estimated Total Annual Burden on Respondents: 60 hours.

Comments

    The purpose of the research is to ensure that intended audiences 
find the information provided on the Internet sites easy to access, 
clear, informative, and useful. Specifically, the research will examine 
whether the information is presented in an appropriate technological 
format and whether it meets the needs of users of these Internet sites. 
The research will also provide a means by which to classify visitors to 
the NAL Internet sites, to better understand how to serve them. It is 
estimated that participants will require no more than 5 minutes to 
complete each survey. Actual time required will vary based on 
participant reading rate. Sample questions may include:

------------------------------------------------------------------------
 
------------------------------------------------------------------------
                               Please rate the accuracy of information
                                on this site.
                               Please rate the quality of information on
                                this site.
                               Please rate the freshness of content on
                                this site.
Functionality................  Please rate the usefulness of the
                                information provided on this site.
                               Please rate the convenience of the
                                information on this site.
                               Please rate the ability to accomplish
                                what you wanted to on this site.
Look and Feel................  Please rate the ease of reading this
                                site.
                               Please rate the clarity of site
                                organization.
                               Please rate the clean layout of this
                                site.
Navigation...................  Please rate the degree to which the
                                number of steps it took to get where you
                                want is acceptable.
                               Please rate the ability to find
                                information you want on this site.
------------------------------------------------------------------------

    Comments should be sent to the address in the preamble.

    Dated: June 13, 2016.
Simon Y. Liu,
Associate Administrator, ARS.
[FR Doc. 2016-14604 Filed 6-20-16; 8:45 am]
 BILLING CODE 3410-03-P