[Federal Register Volume 81, Number 43 (Friday, March 4, 2016)]
[Notices]
[Pages 11520-11521]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-04812]


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COMMODITY FUTURES TRADING COMMISSION


Agency Information Collection Activities: Notice of Intent To 
Renew Collection 3038-0107, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery

AGENCY: Commodity Futures Trading Commission.

ACTION: Notice.

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SUMMARY: The Commodity Futures Trading Commission (``Commission'' or 
``CFTC'') is announcing an opportunity for public comment on the 
renewal of collection of certain information by the Commission's Office 
of Consumer Outreach (``OCO''). Under the Paperwork Reduction Act 
(``PRA''), Federal agencies are required to publish notice in the 
Federal Register concerning each proposed or renewal of a collection of 
information and to allow 60 days for public comment. The Commission is 
soliciting comments for the renewal of its generic information 
collection that will help the CFTC satisfy responsibilities under the 
Dodd-Frank Wall Street Reform and Consumer Protection Act (``Dodd-Frank 
Act''), found in Section 748 of the Dodd-Frank Act. The generic 
information collection will provide the OCO a means to gather 
qualitative consumer and stakeholder feedback in an efficient, timely 
manner to facilitate service delivery.

DATES: Comments must be submitted on or before May 3, 2016.

ADDRESSES: You may submit comments, identified by ``Generic Clearance 
for the Collection of Qualitative Feedback on Agency Service 
Delivery,'' and Collection Number 3038-0107, by any of the following 
methods:
     The Agency's Web site, at http://comments.cftc.gov/. 
Follow the instructions for submitting comments through the Web site.
     Mail: Christopher Kirkpatrick, Secretary of the 
Commission, Commodity Futures Trading Commission, Three Lafayette 
Centre, 1155 21st Street NW., Washington, DC 20581.
     Hand Delivery/Courier: Same as Mail above.
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the instructions for submitting comments through the Portal.
    Please submit your comments using only one method.
    All comments must be submitted in English, or if not, accompanied 
by an English translation. Comments will be posted as received to 
http://www.cftc.gov. If you wish the Commission to consider information 
that you believe is exempt from disclosure under the Freedom of 
Information Act, a petition for confidential treatment of the exempt 
information may be submitted according to the procedures established in 
Sec.  145.9 of the Commission's regulations.\1\
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    \1\ 17 CFR 145.9.

FOR FURTHER INFORMATION CONTACT: Nisha Smalls, Office of Consumer 
Outreach, Commodity Futures Trading Commission, 1155 21st Street NW.,

[[Page 11521]]

Washington, DC 20581, (202) 418-5895; FAX: (202) 418-5541; email: 
_____________________________________-
[email protected] and refer to this Federal Register notice.

SUPPLEMENTARY INFORMATION: Under the PRA, Federal agencies must obtain 
approval from the Office of Management and Budget (``OMB'') for each 
collection of information they conduct or sponsor. ``Collection of 
Information'' is defined in 44 U.S.C. 3502(3) and 5 CFR 1320.3 and 
includes agency requests or requirements that members of the public 
submit reports, keep records, or provide information to a third party. 
Section 3506(c)(2)(A) of the PRA, 44 U.S.C. 3506(c)(2)(A), requires 
Federal agencies to provide a 60-day notice in the Federal Register 
concerning each proposed collection of information, including each 
proposed extension of an existing collection of information, before 
submitting the collection to OMB for approval. To comply with this 
requirement, the CFTC is publishing notice of the proposed collection 
of information listed below.
    Title: Generic Clearance for Collection of Qualitative Feedback on 
Agency Service Delivery.
    Abstract: In accordance with section 748 of the Dodd-Frank Act, the 
OCO anticipates undertaking a variety of service delivery-focused 
activities over the next few years which include consumer outreach and 
information-sharing with stakeholders that are responsive to 
stakeholders' needs and sensitive to changes in the consumer market. 
The proposed information collection activity will use similar methods 
for information collection or otherwise share common elements, and 
provide a means to gather qualitative customer and stakeholder feedback 
in an efficient, timely manner. By qualitative feedback we mean 
information that provides useful information on perceptions and 
opinions. The solicitation of information on delivery of consumer 
services will address such areas as appropriate messages, effective 
message delivery methods, effective event outreach tactics and 
characteristics, new outreach program ideas and content, and current 
consumer beliefs, psychographics and social norms that will assist the 
agency in developing outreach and communications campaigns. Since these 
systems will use similar methods for information collection or 
otherwise share common elements, the OCO is proposing a generic 
clearance for this process which will allow the OCO to implement these 
systems and meet the obligations of the PRA without the delays of the 
normal clearance process. Collection methods may include focus groups 
and surveys as well as other relevant collection methods that meet the 
conditions appropriate for a generic clearance as outlined below. The 
OCO will only submit a collection for approval under this generic 
clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondent, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered is intended to be used only 
internally for general service improvement and program management 
purposes and is not intended for release outside of the Commission (if 
released, the Commission must indicate the qualitative nature of the 
information);
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study. Whether the proposed collection of information is 
necessary for the proper performance of the functions of the 
Commission, including whether the information will have a practical 
use;
    With respect to the collection of information, the Commission 
invites comments on:
     The accuracy of the Commission's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
     Ways to enhance the quality, usefulness, and clarity of 
the information to be collected; and
     Ways to minimize the burden of collection of information 
on those who are to respond, including through the use of appropriate 
automated electronic, mechanical, or other technological collection 
techniques or other forms of information technology; e.g., permitting 
electronic submission of responses.

Burden Statement

    Type of Review: Generic Clearance Request.
    Affected Public: Individuals and Households, Businesses and 
Organization, State, Local or Tribal governments.
    Respondent's Obligation: Voluntary.
    Estimated number of Respondents/Affected Entities: 1,440.
    Estimated average number of responses: 10 per year.
    Estimated total average annual burden on respondents: 14,400 
responses.
    Frequency of collection: Once per request.
    Average minutes per response: 120.
    Estimated total annual burden hours requested: 28,800 hours.
    There are no capital costs or operating and maintenance costs 
associated with this collection.

    Authority: 44 U.S.C. 3501 et seq.

    Dated: March 1, 2016.
Robert N. Sidman,
Deputy Secretary of the Commission.
[FR Doc. 2016-04812 Filed 3-3-16; 8:45 am]
BILLING CODE 6351-01-P