[Federal Register Volume 80, Number 245 (Tuesday, December 22, 2015)]
[Notices]
[Pages 79596-79597]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-32095]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB review; 30-Day Comment Request; Collection of 
Customer Service, Demographic, and Smoking/Tobacco Use Information From 
the National Cancer Institute's Cancer Information Service (CIS) 
Clients (NCI)

SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork 
Reduction Act of 1995, the National Cancer Institute (NCI), the 
National Institutes of Health (NIH), has submitted to the Office of 
Management and Budget (OMB) a request for review and approval of the 
information collection listed below. This proposed information 
collection was previously published in the Federal Register on 
September 28, 2015, Vol. 80, page 58268 and allowed 60-days for public 
comment. One public comment was received. The purpose of this notice is 
to allow an additional 30 days for public comment. The National Cancer 
Institute (NCI), National Institutes of Health, may not conduct or 
sponsor, and the respondent is not required to respond to, an 
information collection that has been extended, revised, or implemented 
on or after October 1, 1995, unless it displays a currently valid OMB 
control number.

DATES: Comment Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 30-days 
of the date of this publication.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments or request more information on the 
proposed project contact: Mary Anne Bright, NCI Office of 
Communications and Public Liaison, 9609 Medical Center Drive, 
Rockville, MD 20850 or call non-toll-free number 240-276-6647 or Email 
your request, including your address to: [email protected]. Formal 
requests for additional plans and instruments must be requested in 
writing.
    Direct Comments to OMB: Written comments and/or suggestions 
regarding the item(s) contained in this notice, especially regarding 
the estimated public burden and associated response time, should be 
directed to the: Office of Management and Budget, Office of Regulatory 
Affairs, [email protected] or by fax to 202-395-6974, 
Attention: NIH Desk Officer.

SUPPLEMENTARY INFORMATION:
    Proposed Collection: Collection of Customer Service, Demographic, 
and Smoking/Tobacco use Information from the National Cancer 
Institute's Cancer Information Service (CIS) Clients (NCI), 0925-0208, 
Expiration Date December 31, 2015, Revision, National Cancer Institute 
(NCI), National Institute of Health (NIH).
    Need and Use of Information Collection. The National Cancer 
Institute (NCI) currently collects: (1) Customer service and 
demographic information from clients of the Cancer Information Service 
(CIS) in order to properly plan, implement, and evaluate cancer 
education efforts, including assessing the extent by which the CIS 
reaches and impacts underserved populations; (2) smoking/tobacco use 
behavior of individuals seeking NCI's smoking cessation assistance 
through the CIS in order to provide smoking cessation services tailored 
to the individual client's needs and track their smoking behavior at 
follow up. This is a request for OMB to approve a revised submission 
for an additional three years to provide ongoing customer service 
collection of demographic information, and collection of brief customer 
satisfaction questions from NCI Cancer Information Service (CIS) 
Clients for the purpose of program planning and evaluation.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 3,387.

[[Page 79597]]



                                        Estimated Annualized Burden Hours
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                                                                                   Average time
      Type of respondents            Survey          Number of     Frequency of    per response    Annual burden
                                   instrument       respondents      responses    (minutes/hour)       hours
----------------------------------------------------------------------------------------------------------------
Telephone Clients.............  Customer Service          65,500               1            1/60           1,092
                                Demographic               23,580               1            2/60             786
                                 Questions.
Smoking Cessation Clients.....  Smoking                    5,707               1            4/60             380
                                 Cessation
                                 ``Intake''
                                 Questions.
                                Demographic                3,995               1            2/60             133
                                 Questions.
VA Smoking Cessation Clients..  Call Backs......           1,540               4            1/60             103
LiveHelp Clients..............  Demographic                6,119               1            2/60             204
                                 Questions.
Customer Satisfaction Survey..  Survey Questions          15,665               1            2/60             522
E-mail Clients................  Email Intake               1,000               1           10/60             167
                                 Form.
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    Dated: December 16, 2015.
Karla Bailey,
NCI Project Clearance Liaison, National Institutes of Health.
[FR Doc. 2015-32095 Filed 12-21-15; 8:45 am]
BILLING CODE 4140-01-P