[Federal Register Volume 80, Number 244 (Monday, December 21, 2015)]
[Notices]
[Pages 79348-79349]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-31986]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; 30-Day Comment Request; Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery (NIAID)

SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork 
Reduction Act of 1995, the National Institutes of Health, has submitted 
to the Office of Management and Budget (OMB) a request for review and 
approval of the information collection listed below. This proposed 
information collection was previously published in the Federal Register 
on October 1, 2015, 80 FR 59168 and allowed 60-days for

[[Page 79349]]

public comment. No public comments were received. The purpose of this 
notice is to allow an additional 30 days for public comment. The 
National Institute of Allergy and Infectious Diseases (NIAID), National 
Institutes of Health, may not conduct or sponsor, and the respondent is 
not required to respond to, an information collection that has been 
extended, revised, or implemented on or after October 1, 1995, unless 
it displays a currently valid OMB control number.
    Direct Comments to OMB: Written comments and/or suggestions 
regarding the item(s) contained in this notice, especially regarding 
the estimated public burden and associated response time, should be 
directed to the: Office of Management and Budget, Office of Regulatory 
Affairs, [email protected] or by fax to 202-395-6974, 
Attention: NIH Desk Officer.

DATES: Comment Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 30 days 
of the date of this publication.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments, or request more information on the 
proposed project, contact: Ms. Dione Washington, Health Science Policy 
Analyst, Office of Strategic Planning, Initiative Development and 
Analysis, 5601 Fishers Lane, Rockville, Maryland 20892, or call a non-
toll-free number 240 669 2100 or Email your request, including your 
address to [email protected]. Formal requests for additional 
plans and instruments must be requested in writing. Formal requests for 
additional plans and instruments must be requested in writing.
    Proposed Collection: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery (NIAID), 0925-0668, 
Expiration Date 1/31/2016, EXTENSION, National Institute of Allergy and 
Infectious Diseases (NIAID).
    Need and Use of Information Collection: There are no changes being 
requested for this submission. The proposed information collection 
activity provides a means to garner qualitative customer and 
stakeholder feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery. By 
qualitative feedback we mean information that provides useful insights 
on perceptions and opinions, but are not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide information about the NIAID's 
customer or stakeholder perceptions, experiences and expectations, 
provide an early warning of issues with service, or focus attention on 
areas where communication, training or changes in operations might 
improve delivery of products or services. These collections will allow 
for ongoing, collaborative and actionable communications between the 
NIAID and its customers and stakeholders. It will also allow feedback 
to contribute directly to the improvement of program management.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 16,100.

                                        Estimated Annualized Burden Hours
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                                          Number of       Annual frequency      Hours per
         Type of collection              respondents        per response         response         Total hours
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                                        Estimated Annual Reporting Burden
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Customer satisfaction surveys.......             25,000                  1              30/60             12,500
In-Depth Interviews (IDIs) or Small                 500                  1              90/60                750
 Discussion Groups..................
Individual Brief Interviews.........                200                  1              15/60                 50
Focus Groups........................              1,000                  1                  2              2,000
Pilot testing surveys...............                200                  1              30/60                100
Conferences and Training Pre- and                 1,000                  1              30/60                500
 Post-surveys.......................
Website or Software Usability Tests.                100                  1                  2                200
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    Total...........................             28,000  .................  .................             16,100
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     Dated: December 15, 2015.
Brandie Taylor Bumgardner,
Project Clearance Liaison, NIAID, NIH.
[FR Doc. 2015-31986 Filed 12-18-15; 8:45 am]
BILLING CODE 4140-01-P