[Federal Register Volume 80, Number 221 (Tuesday, November 17, 2015)]
[Notices]
[Pages 71817-71818]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-29302]


-----------------------------------------------------------------------

DEPARTMENT OF HOMELAND SECURITY

U.S. Citizenship and Immigration Services

[OMB Control Number 1615-0126]


Agency Information Collection Activities: Collection of 
Qualitative Feedback Through Focus Groups; Extension, Without Change, 
of a Currently Approved Collection

AGENCY: U.S. Citizenship and Immigration Services, Department of 
Homeland Security.

ACTION: 60-Day notice.

-----------------------------------------------------------------------

SUMMARY: The Department of Homeland Security (DHS), U.S. Citizenship 
and Immigration (USCIS) invites the general public and other Federal 
agencies to comment upon this proposed extension of a currently 
approved collection of information. In accordance with the Paperwork 
Reduction Act (PRA) of 1995, the information collection notice is 
published in the Federal Register to obtain comments regarding the 
nature of

[[Page 71818]]

the information collection, the categories of respondents, the 
estimated burden (i.e. the time, effort, and resources used by the 
respondents to respond), the estimated cost to the respondent, and the 
actual information collection instruments.

DATES: Comments are encouraged and will be accepted for 60 days until 
January 19, 2016.

ADDRESSES: All submissions received must include the OMB Control Number 
1615-0126 in the subject box, the agency name and Docket ID USCIS-2012-
0004. To avoid duplicate submissions, please use only one of the 
following methods to submit comments:
    (1) Online. Submit comments via the Federal eRulemaking Portal Web 
site at http://www.regulations.gov under e-Docket ID number USCIS-2012-
0004;
    (2) Email. Submit comments to [email protected];
    (3) Mail. Submit written comments to DHS, USCIS, Office of Policy 
and Strategy, Chief, Regulatory Coordination Division, 20 Massachusetts 
Avenue NW., Washington, DC 20529-2140.

FOR FURTHER INFORMATION CONTACT: USCIS, Office of Policy and Strategy, 
Regulatory Coordination Division, Laura Dawkins, Chief, 20 
Massachusetts Avenue NW., Washington, DC 20529-2140, telephone number 
202-272-8377 (This is not a toll-free number. Comments are not accepted 
via telephone message). Please note contact information provided here 
is solely for questions regarding this notice. It is not for individual 
case status inquiries. Applicants seeking information about the status 
of their individual cases can check Case Status Online, available at 
the USCIS Web site at http://www.uscis.gov, or call the USCIS National 
Customer Service Center at 800-375-5283 (TTY 800-767-1833).

SUPPLEMENTARY INFORMATION:

Comments

    You may access the information collection instrument with 
instructions, or additional information by visiting the Federal 
eRulemaking Portal site at: http://www.regulations.gov and enter USCIS-
2012-0004 in the search box. Regardless of the method used for 
submitting comments or material, all submissions will be posted, 
without change, to the Federal eRulemaking Portal at http://www.regulations.gov, and will include any personal information you 
provide. Therefore, submitting this information makes it public. You 
may wish to consider limiting the amount of personal information that 
you provide in any voluntary submission you make to DHS. DHS may 
withhold information provided in comments from public viewing that it 
determines may impact the privacy of an individual or is offensive. For 
additional information, please read the Privacy Act notice that is 
available via the link in the footer of http://www.regulations.gov.
    Written comments and suggestions from the public and affected 
agencies should address one or more of the following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection: Extension, Without Change, of a 
Currently Approved Collection.
    (2) Title of the Form/Collection: Collection of Qualitative 
Feedback through Focus Groups.
    (3) Agency form number, if any, and the applicable component of the 
DHS sponsoring the collection: No Agency Form Number; U.S. Citizenship 
and Immigration Services (USCIS).
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Individuals or households; Business 
or other for-profit. The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback USCIS means information that 
provides useful insights on perceptions and opinions, but not responses 
to statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
information on customer and stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, and/or 
focus attention on areas where communication, training, or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders 
and contribute directly to the improvement of program management. 
Feedback collected under this generic clearance will provide useful 
information, but it will not be generalized to the overall population. 
This data collection will not be used to generate quantitative 
information that is designed to yield reliably actionable results, such 
as monitoring trends over time or documenting program performance.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: 3000 
respondents x 1.5 hours per response.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: The total estimated annual hour burden associated 
with this collection is 4,500 hours.
    (7) An estimate of the total public burden (in cost) associated 
with the collection: The estimated total annual cost burden associated 
with this collection of information is $0.

    Dated: November 10, 2015.
Laura Dawkins,
Chief, Regulatory Coordination Division, Office of Policy and Strategy, 
U.S. Citizenship and Immigration Services, Department of Homeland 
Security.
[FR Doc. 2015-29302 Filed 11-16-15; 8:45 am]
BILLING CODE 9111-97-P