[Federal Register Volume 80, Number 187 (Monday, September 28, 2015)]
[Notices]
[Pages 58268-58269]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-24544]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Proposed Collection; 60-Day Comment Request; Collection of 
Customer Services, Demographic, and Smoking/Tobacco Use Information 
From the National Cancer Institute's Cancer Information Service (CIS) 
Clients (NCI)

SUMMARY: In compliance with the requirement of section 3506(c)(2)(A) of 
the Paperwork Reduction Act of 1995, for opportunity for public comment 
on proposed data collection projects, the National Cancer Institute 
(NCI), National Institutes of Health (NIH), will publish periodic 
summaries of proposed projects to be submitted to the Office of 
Management and Budget (OMB) for review and approval.
    Written comments and/or suggestions from the public and affected 
agencies are invited on one or more of the following points: (1) 
Whether the proposed collection of information is necessary for the 
proper performance of the function of the agency, including whether the 
information will have practical utility; (2) The accuracy of the 
agency's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
used; (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and (4) Ways to minimize the burden of the 
collection of information on those who are to respond, including the 
use of appropriate automated, electronic, mechanical, or other 
technological collection techniques or other forms of information 
technology.
    To Submit Comments and for Further Information: To obtain a copy of 
the data collection plans and instruments, submit comments in writing, 
or request more information on the proposed project, contact: Mary Anne 
Bright, NCI Office of Communications and Public Liaison, 9609 Medical 
Center Drive, Rockville, MD 20850 or call non-toll-free number 240-276-
6647 or Email your request, including your address to: 
[email protected]. Formal requests for additional plans and 
instruments must be requested in writing.
    Comment Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 60 days 
of the date of this publication.
    Proposed Collection: Collection of Customer Service, Demographic, 
and Smoking/Tobacco use Information from the National Cancer 
Institute'sCancer Information Service (CIS) Clients (NCI), 0925-0208, 
Revision, National Cancer Institute (NCI), National Institutes of 
Health (NIH).
    Need and Use of Information Collection: The National Cancer 
Institute (NCI) currently collects: (1) Customer service and 
demographic information from clients of the Cancer Information Service 
(CIS) in order to properly plan, implement, and evaluate cancer 
education efforts, including assessing the extent by which the CIS 
reaches and impacts underserved populations; (2) smoking/tobacco use 
behavior of individuals seeking NCI's smoking cessation assistance 
through the CIS in order to provide smoking cessation services tailored 
to the individual client's needs and track their smoking behavior at 
follow up. This is a request for OMB to approve a revised submission 
for an additional three years to provide ongoing customer service, 
collection of demographic information, and brief customer satisfaction 
information from NCI Cancer

[[Page 58269]]

Information Service (CIS) Clients for the purpose of program planning 
and evaluation.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 2,879.

                                        Estimated Annualized Burden Hours
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                                                                                   Average time
      Type of respondents            Survey          Number of     Frequency of    per response    Annual burden
                                   instrument       respondents      responses    (minutes/hour)       hours
----------------------------------------------------------------------------------------------------------------
Telephone Clients.............  Customer Service          65,500               1            1/60           1,092
                                Demographic               23,580               1            2/60             786
                                 Questions.
Smoking Cessation ``Quitline''  Smoking                    5,707               1            5/60             475
 Clients Reactive Service        Cessation
 Clients.                        ``Intake''
                                 Questions.
                                Demographic                3,995               1            2/60             133
                                 Questions.
Smoking Cessation ``Quitline''  Follow-Up.......           1,540               4            1/60              25
 Clients Proactive Callback
 Service Clients.
LiveHelp Clients..............  Demographic                6,119               1            2/60             204
                                 questions.
Customer Satisfaction Survey..  Survey questions          15,665               1            2/60             130
E-mail Clients................  Email Intake               1,000               1            2/60              34
                                 Form.
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    Dated: September 15, 2015.
Karla Bailey,
NCI Project Clearance Liaison, National Institutes of Health.
[FR Doc. 2015-24544 Filed 9-25-15; 8:45 am]
BILLING CODE 4140-01-P