[Federal Register Volume 80, Number 177 (Monday, September 14, 2015)]
[Notices]
[Pages 55178-55179]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-23025]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0764]


Agency Information Collection (Survey of Health Care Experiences 
Dental Patient Satisfaction Survey) Activities Under OMB Review

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995 
(44 U.S.C. 3501-3521), this notice announces that the Veterans Health 
Administration (VHA), Department of Veterans Affairs, will submit the 
collection of information abstracted below to the Office of Management 
and Budget (OMB) for review and comment. The PRA submission describes 
the nature of the information collection and its expected cost and 
burden and includes the actual data collection instrument.

DATES: Written comments and recommendations on the proposed collection 
of information should be received on or before October 14, 2015.

ADDRESSES: Submit written comments on the collection of information 
through www.Regulations.gov, or to Office of Information and Regulatory 
Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 
17th St. NW., Washington, DC 20503 or sent through electronic mail to 
[email protected]. Please refer to ``OMB Control No. 2900-
0764 (SURVEY OF HEALTHCARE EXPERIENCES DENTAL PATIENT SATISFACTION 
SURVEY) in any correspondence. During the comment period, comments may 
be viewed online through the FDMS.

FOR FURTHER INFORMATION CONTACT: Crystal Rennie, Enterprise Records 
Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue 
NW., Washington, DC 20420, (202) 632-7492 or email 
[email protected]. Please refer to ``OMB Control No. 2900-0764 
(Survey of Health Care Experiences Dental Patient Satisfaction Survey) 
in any correspondence.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Public Law 104-13; 44 
U.S.C. 3501-3521), Federal agencies must obtain approval from the 
Office of Management and Budget (OMB) for each collection of 
information they conduct or sponsor. This request for comment is being 
made pursuant to Section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.

SUPPLEMENTARY INFORMATION:
    Titles:
    1. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey.
    2. OMB Control Number: 2900-0764.
    Type of Review: Extension of a currently approved collection.
    Abstracts:
    The mission of the Veterans Health Administration (VHA) is to 
provide high quality medical and dental care to eligible veterans. 
Executive Order 12862, dated September 11, 1993, calls for the 
establishment and implementation of customer service standards, and for 
agencies to ``survey customers to determine the kind and quality of 
services they want and their level of satisfaction with current 
services''. At present, VA does not specifically evaluate patient 
satisfaction for over 400,000 veterans receiving dental services each 
year.

[[Page 55179]]

    The Dental Patient satisfaction survey is comprised primarily of 
questions taken from two validated and extensively tested surveys. The 
first survey is the VA Nation-wide Customer Satisfaction Survey: Survey 
of Health Experience of Patients (SHEP); this has OMB approval under 
clearance number 2900-0712. The second survey, Dental Consumer 
Assessment of Healthcare Provider and Systems (DCAHPS), was developed 
by the Agency for Healthcare Research and Quality (AHRQ). The 
psychometric properties of this survey are well documented and the 
survey has been used extensively in measuring patient satisfaction for 
TRICARE dental services.
    Affected Public: Individuals or households.
    Estimated Annual Burden:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--9,146 hours.
    Estimated Average Burden per Respondent:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--15 minutes.
    Frequency of Response: Annually.
    Estimated Annual Responses:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--36,585.

    By direction of the Secretary.
Kathleen M. Manwell,
Program Analyst, VA Privacy Service, Office of Privacy and Records 
Management, Department of Veterans Affairs.
[FR Doc. 2015-23025 Filed 9-11-15; 8:45 am]
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