[Federal Register Volume 80, Number 148 (Monday, August 3, 2015)]
[Notices]
[Page 46103]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-18928]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0764]


Proposed Information Collection (SURVEY OF HEALTHCARE 
EXPERIENCES; DENTAL PATIENT SATISFACTION SURVEY) Activity: Comment 
Request

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: The Veterans Health Administration (VHA) is announcing an 
opportunity for public comment on the proposed collection of certain 
information by the agency. Under the Paperwork Reduction Act (PRA) of 
1995, Federal agencies are required to publish notice in the Federal 
Register concerning each proposed collection of information, including 
each proposed extension of a currently approved collection, and allow 
60 days for public comment in response to the notice. This notice 
solicits comments on information needed to identify areas for 
improvement in clinical training programs.

DATES: Written comments and recommendations on the proposed collection 
of information should be received on or before October 2, 2015.

ADDRESSES: Submit written comments on the collection of information 
through the Federal Docket Management System (FDMS) at 
www.Regulations.gov; or to Brian McCarthy, Office of Regulatory and 
Administrative Affairs, Veterans Health Administration (10B4), 
Department of Veterans Affairs, 810 Vermont Avenue NW., Washington, DC 
20420 or email: Brian.McCarthy4@va,gov. Please refer to ``OMB Control 
No. 2900-0764'' in any correspondence. During the comment period, 
comments may be viewed online through FDMS.

FOR FURTHER INFORMATION CONTACT: Brian McCarthy at (202) 461-6345.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Pub. L. 104-13; 44 
U.S.C. 3501-3521), Federal agencies must obtain approval from OMB for 
each collection of information they conduct or sponsor. This request 
for comment is being made pursuant to Section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.
    Titles:
    1. SURVEY OF HEALTHCARE EXPERIENCES DENTAL PATIENT SATISFACTION 
SURVEY.
    2. OMB Control Number: 2900-0764.
    Type of Review: Extension of a currently approved collection.
    Abstracts: The mission of the Veterans Health Administration (VHA) 
is to provide high quality medical and dental care to eligible 
veterans. Executive Order 12862, dated September 11, 1993, calls for 
the establishment and implementation of customer service standards, and 
for agencies to ``survey customers to determine the kind and quality of 
services they want and their level of satisfaction with current 
services''. At present, VA does not specifically evaluate patient 
satisfaction for over 400,000 veterans receiving dental services each 
year.
    The Dental Patient satisfaction survey is comprised primarily of 
questions taken from two validated and extensively tested surveys. The 
first survey is the VA Nation-wide Customer Satisfaction Survey: Survey 
of Health Experience of Patients (SHEP); this has OMB approval under 
clearance number 2900-0712. The second survey, Dental Consumer 
Assessment of Healthcare Provider and Systems (DCAHPS), was developed 
by the Agency for Healthcare Research and Quality (AHRQ). The 
psychometric properties of this survey are well documented and the 
survey has been used extensively in measuring patient satisfaction for 
TRICARE dental services.
    Affected Public: Individuals or households.
    Estimated Annual Burden:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--9,146 hours.
    Estimated Average Burden per Respondent:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--15 minutes.
    Frequency of Response: Annually.
    Estimated Annual Responses:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--36,585.

    By direction of the Secretary.
Kathleen M. Manwell,
Program Analyst, VA Privacy Service, Office of Privacy and Records 
Management, Department of Veterans Affairs.
[FR Doc. 2015-18928 Filed 7-31-15; 8:45 am]
BILLING CODE 8320-01-P