[Federal Register Volume 80, Number 140 (Wednesday, July 22, 2015)]
[Notices]
[Pages 43478-43479]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-17901]


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OVERSEAS PRIVATE INVESTMENT CORPORATION


Submission for OMB Review; Comments Request

AGENCY: Overseas Private Investment Corporation (OPIC).

ACTION: Notice and request for comments.

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SUMMARY: Overseas Private Investment Corporation, as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on the ``Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery'' for approval under the Paperwork Reduction Act (PRA) (44 
U.S.C. 3501 et. seq.). This collection was developed as part of a 
Federal Government-wide effort to streamline the process for seeking 
feedback from the public on service delivery. This notice announces our 
intent to submit this collection to OMB for approval and solicits 
comments on specific aspects for the proposed information collection.

DATES: Comments must be received within sixty (60) calendar days of 
publication of this Notice.

ADDRESSES: Mail all comments and requests for copies of the subject 
form to OPIC's Agency Submitting Officer: James Bobbitt, Overseas 
Private Investment Corporation, 1100 New York Avenue NW., Washington, 
DC 20527.

FOR FURTHER INFORMATION CONTACT: OPIC Agency Submitting Officer: James 
Bobbitt, (202) 336-8558.

SUPPLEMENTARY INFORMATION: 
    Abstract: The proposed information collection activity provides a 
means to garner qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery. By qualitative feedback we 
mean information that provides useful insights on perceptions and 
opinions, but are not statistical surveys that yield quantitative 
results that can be generalized to the population of study. This 
feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management.
    The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    The Agency will only submit a collection for approval under this

[[Page 43479]]

generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.

Summary Form Under Review

    Type of Request: Approval of a new information collection.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Form Number: OPIC-258.
    Description of Affected Public: U.S. companies or citizens 
investing overseas.
    Estimated Number of Reponses: 40.
    Average Expected Annual Number of Activities: 1.
    Average Number of Respondents per Activity: 40.
    Annual Number of Responses: 40.
    Frequency of Response: Once per request.
    Burden Hours: 6.6 hours.

    Dated: July 15, 2015.
Nichole Skoyles,
Administrative Counsel, Department of Legal Affairs.
[FR Doc. 2015-17901 Filed 7-21-15; 8:45 am]
BILLING CODE 3210-01-P