[Federal Register Volume 80, Number 129 (Tuesday, July 7, 2015)]
[Notices]
[Pages 38714-38715]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-16633]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; 30-Day Comment Request; Generic 
Clearance To Conduct Voluntary Customer/Partner Surveys (NLM)

SUMMARY: Under the provisions of section 3507(a)(1)(D) of the Paperwork 
Reduction Act of 1995, the National Institutes of Health (NIH) has 
submitted to the Office of Management and Budget

[[Page 38715]]

(OMB) a request for review and approval of the information collection 
listed below. This proposed information collection was previously 
published in the Federal Register on April 22, 2015, page 22542 and 
allowed 60-days for public comment. One public comment was received. 
The purpose of this notice is to allow an additional 30 days for public 
comment. The National Library of Medicine (NLM), National Institutes of 
Health, may not conduct or sponsor, and the respondent is not required 
to respond to, an information collection that has been extended, 
revised, or implemented on or after October 1, 1995, unless it displays 
a currently valid OMB control number.
    Direct Comments to OMB: Written comments and/or suggestions 
regarding the item(s) contained in this notice, especially regarding 
the estimated public burden and associated response time, should be 
directed to the: Office of Management and Budget, Office of Regulatory 
Affairs, [email protected] or by fax to 202-395-6974, 
Attention: NIH Desk Officer.
    Comment Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 30-days 
of the date of this publication.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments or request more information on the 
proposed project contact: David Sharlip, Office of Administrative and 
Management Analysis Services, National Library of Medicine, Building 
38A, Room B2N12, 8600 Rockville Pike, Bethesda, MD 20894, or call non-
toll-free number (301) 402-9680, or Email your request, including your 
address to: [email protected] Formal requests for additional plans 
and instruments must be requested in writing.
    Proposed Collection: Generic Clearance to Conduct Voluntary 
Customer/Partner Surveys (NLM), 0925-0476, Expiration Date 07/31/2015, 
EXTENSION, National Library of Medicine (NLM), National Institutes of 
Health (NIH).
    Need and Use of Information Collection: E.O. 12962 directed 
agencies that provide significant services directly to the public to 
survey customers to determine the kind and quality of services they 
want and their level of satisfaction with existing services. 
Additionally, since 1994, the NLM has been a ``Federal Reinvention 
Laboratory'' with a goal of improving its methods of delivering 
information to the public. An essential strategy in accomplishing 
reinvention goals is the ability to periodically receive input and 
feedback from customers about the design and quality of the services 
they receive. The NLM provides significant services directly to the 
public including health providers, researchers, universities, other 
federal agencies, state and local governments, and to others through a 
range of mechanisms, including publications, technical assistance, and 
Web sites. These services are primarily focused on health and medical 
information dissemination activities. The purpose of this submission is 
to obtain OMB's generic approval to continue to conduct satisfaction 
surveys of NLM's customers. The NLM will use the information provided 
by individuals and institutions to identify strengths and weaknesses in 
current services and to make improvements where feasible. The ability 
to periodically survey NLM's customers is essential to continually 
update and upgrade methods of providing high quality service.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 750.

                                        Estimated Annualized Burden Hours
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                                                                                   Average time
               Type of respondents                   Number of     Frequency of    per response    Total burden
                                                    respondents      response     (minutes/hour)       hours
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General Public..................................           1,000               1           20/60             333
Health Professionals............................             500               1           15/60             125
Librarians......................................             500               1           20/60             167
Health Educators................................             500               1           15/60             125
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    Dated: June 29, 2015.
David Sharlip,
Project Clearance Liaison, NLM, NIH.
[FR Doc. 2015-16633 Filed 7-6-15; 8:45 am]
BILLING CODE 4140-01-P