[Federal Register Volume 80, Number 122 (Thursday, June 25, 2015)]
[Notices]
[Page 36519]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-15569]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No CFFPB-2015-0028]


Agency Information Collection Activities: Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Consumer Financial Protection Bureau (Bureau) is requesting a new 
information collection titled, ``Consumer Response Government and 
Congressional Boarding Forms.''

DATES: Written comments are encouraged and must be received on or 
before August 24, 2015 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     Mail: Consumer Financial Protection Bureau (Attention: PRA 
Office), 1700 G Street NW., Washington, DC 20552.
     Hand Delivery/Courier: Consumer Financial Protection 
Bureau (Attention: PRA Office), 1275 First Street NE., Washington, DC 
20002.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers or social security 
numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at 
www.regulations.gov. Requests for additional information should be 
directed to the Consumer Financial Protection Bureau, (Attention: PRA 
Office), 1700 G Street NW., Washington, DC 20552, (202) 435-9575, or 
email: [email protected]. Please do not submit comments to this mailbox.

SUPPLEMENTARY INFORMATION:
    Title of Collection: Consumer Response Government and Congressional 
Boarding Forms.
    OMB Control Number: 3170-XXXX.
    Type of Review: New collection (Request for a new OMB Control 
Number).
    Affected Public: State, Local, and Tribal Governments; Federal 
Government.
    Estimated Number of Respondents: 150.
    Estimated Total Annual Burden Hours: 59.
    Abstract: The Dodd-Frank Wall Street Reform and Consumer Protection 
Act, Public Law 111-203, Title X (the Act), provides for CFPB's 
consumer complaint handling function. Among other things, the CFPB is 
to facilitate the centralized collection of, monitoring of, and 
response to complaints concerning consumer financial products and 
services. The Act further provides for consumer complaint sharing and 
reporting to Congress. To fulfill this mandate, the CFPB has developed 
a portal for congressional users as part of its secure web portal 
offerings (the Congressional Portal). The Act further provides for 
consumer complaint information sharing between the CFPB and State and 
Federal agencies (Agencies). To fulfill this mandate, the CFPB has 
developed a portal for state users as part of its secure web portal 
offerings (the Government Portal). Through the Congressional Portal, 
congressional offices can view consumer submitted complaint data in a 
user-friendly format that allows easy identification of complaints 
currently active in the CFPB process, complaints referred to prudential 
federal regulators, and complaints that are closed or archived. The 
Portal includes features for congressional offices to export selected 
complaint data and search by company, consumer name, consumer financial 
product and more. It also allows congressional offices to identify 
whether a named company has responded to a complaint and view the 
company closure response category. Through the portal, Agencies can 
view consumer submitted complaint data in a user-friendly format that 
allows easy identification of complaints currently active in the CFPB 
process, complaints referred to a prudential federal regulator and 
other closed/archived complaints. The portal includes features for 
State agencies to export selected complaint data and search by company, 
consumer name, consumer financial product and more. It also allows 
State agencies to identify whether a named company has responded to a 
complaint and view the company closure response category.
    Request for Comments: Comments are invited on: (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of the Bureau, including whether the information will 
have practical utility; (b) The accuracy of the Bureau's estimate of 
the burden of the collection of information, including the validity of 
the methods and the assumptions used; (c) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) Ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology. Comments submitted in response to this 
notice will be summarized and/or included in the request for Office of 
Management and Budget (OMB) approval. All comments will become a matter 
of public record.

    Dated: June 18, 2015.
Ashwin Vasan,
Chief Information Officer, Bureau of Consumer Financial Protection.
[FR Doc. 2015-15569 Filed 6-24-15; 8:45 am]
 BILLING CODE 4810-AM-P