[Federal Register Volume 80, Number 57 (Wednesday, March 25, 2015)]
[Notices]
[Pages 15799-15800]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-06773]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; 30-Day Comment Request; Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery (NINR)

SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork 
Reduction Act of 1995, the National Institutes of Health (NIH) has 
submitted to the Office of Management and Budget (OMB) a request for 
review and approval of the information collection listed below. This 
proposed information collection was previously published in the Federal 
Register on December 30, 2014 page 43609 and allowed 60-days for public 
comment. No public comments were received. The purpose of this notice 
is to allow an additional 30 days for public comment. The National 
Institute of Nursing Research, National Institutes of Health, may not 
conduct or sponsor, and the respondent is not required to respond to, 
an information collection that has been extended, revised, or 
implemented on or after October 1, 1995, unless it displays a currently 
valid OMB control number.
    Direct Comments to OMB: Written comments and/or suggestions 
regarding the item(s) contained in this notice, especially regarding 
the estimated public burden and associated response time, should be 
directed to the: Office of Management and Budget, Office of Regulatory 
Affairs, [email protected] or by fax to 202-395-6974, 
Attention: NIH Desk Officer.
    Comment Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 30-days 
of the date of this publication.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments or request more information on the 
proposed project contact: Dr. Rebecca Hawes, Division of Science Policy 
and Public Liaison, NINR, NIH, Democracy One, 6701 Democracy Blvd., 
Suite 710, Bethesda, MD 20892, by phone at (301) 594-0791 or email your 
request, including your address to: [email protected]. Formal 
requests for additional plans and instruments must be requested in 
writing.
    Proposed Collection: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery, 0925-0653, Extension, 
National Institute of Nursing Research, National Institutes of Health 
(NIH).
    Need and Use of Information Collection: The information collection 
activity will garner qualitative customer and stakeholder feedback in 
an efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery. By qualitative feedback we 
mean information that provides useful insights on perceptions and 
opinions, but are not statistical surveys that yield quantitative 
results that can be generalized to the population of study. This 
feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: the target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study. Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 1,025.

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                                      Average
                                    Type of          Number of       Number of      burden per     Total annual
          Form name               respondent        respondents    responses per   response  (in   burden hours
                                                                    respondent        hours)
----------------------------------------------------------------------------------------------------------------
Focus Groups................  Adults............             150               1           90/60             225
Individual In-Depth           Adults............              75               1               1              75
 Interviews.
Individual Brief Interviews.  Adults............             200               1           15/60              50
Customer Satisfaction         Adults............             200               1           15/60              50
 Surveys.
Small Group Discussions.....  Adults............             100               1           90/60             150
Conferences and Training Pre- Adults............             500               1           30/60             250
  and Post-Surveys.
Web site Usability Testing..  Adults............             100               1           90/60             150
Pilot Testing Surveys.......  Adults............             150               1           30/60              75
----------------------------------------------------------------------------------------------------------------



[[Page 15800]]

    Dated: March 16, 2015.
Rebecca Hawes,
Project Clearance Liaison, NINR, NIH.
[FR Doc. 2015-06773 Filed 3-24-15; 8:45 am]
 BILLING CODE 4140-01-P